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| {"id":"route-seed-251","messages":[{"content":"You are a CX control model. Reply with JSON only. Task: route.","role":"system"},{"content":"{\"authenticated\":true,\"channel\":\"chat\",\"consentOnFile\":false,\"intentKnown\":false,\"outbound\":true,\"pciLikely\":false,\"policyAnswerInKb\":false,\"recordingOn\":false,\"resolutionKnown\":true,\"rightParty\":true,\"selfHarmCue\":false,\"sentiment\":\"frustrated\",\"threatCue\":false}","role":"user"},{"content":"{\"case_vs_resolve\":\"resolve\",\"containment\":\"human\",\"distress_guardrail\":\"allow_bot\",\"escalate\":\"yes\",\"knowledge_vs_live\":\"live\",\"pci_pause\":\"continue\",\"tcpa_consent\":\"do_not_dial\"}","role":"assistant"}],"task":"route"} |
| {"id":"route-seed-254","messages":[{"content":"You are a CX control model. Reply with JSON only. Task: route.","role":"system"},{"content":"{\"authenticated\":false,\"channel\":\"sms\",\"consentOnFile\":false,\"intentKnown\":true,\"outbound\":false,\"pciLikely\":false,\"policyAnswerInKb\":false,\"recordingOn\":true,\"resolutionKnown\":false,\"rightParty\":false,\"selfHarmCue\":false,\"sentiment\":\"angry\",\"threatCue\":false}","role":"user"},{"content":"{\"case_vs_resolve\":\"open_case\",\"containment\":\"human\",\"distress_guardrail\":\"allow_bot\",\"escalate\":\"yes\",\"knowledge_vs_live\":\"live\",\"pci_pause\":\"continue\",\"tcpa_consent\":\"do_not_dial\"}","role":"assistant"}],"task":"route"} |
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