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-{"text": "<s>[INST] What services does LG's Pro:Cloud portal offer? [/INST] LG's Pro:Cloud portal provides an enterprise-class platform for Pro:Centric Cloud, SuperSign Cloud, and SuperSign AD site, user, and content management. </s>"}
-{"text": "<s>[INST] What is the purpose of the Pro:Centric Cloud, and for whom is its graphical user interface (GUI) designed? [/INST] Pro:Centric Cloud enables users to create and remotely manage Pro:Centric Direct HTML application content for LG webOS 5.0 and later TVs/STBs on a Unicast IP network. Its GUI is provided for system integrator (SI) partners and property administrators to help with the support and maintenance of the Pro:Centric system. For more in-depth details, the Pro:Centric Cloud Portal User Guide can be consulted. </s>"}
-{"text": "<s>[INST] What are the key capabilities of SuperSign Cloud in terms of remote management? [/INST] SuperSign Cloud enables remote management of schedule-based content distribution and device control functions for LG webOS 6.0 and later signage monitors, utilizing a Unicast IP network. </s>"}
-{"text": "<s>[INST] What functions does SuperSign AD provide in terms of managing digital kiosk and outdoor advertising content? [/INST] SuperSign AD enables users to create and remotely manage digital kiosk and outdoor advertising content over a Unicast IP network. Additionally, a graphical user interface (GUI) assists system integrator (SI) partners and property administrators in supporting and maintaining the SuperSign AD system, along with integrated third-party content services. For more details, users can refer to the SuperSign AD Portal User Guide. </s>"}
-{"text": "<s>[INST] What functionality does the Pro:Cloud portal offer for webOS Partners? [/INST] The Pro:Cloud portal provides a platform where webOS Partners can register their webOS Partner apps. </s>"}
-{"text": "<s>[INST] Which web browsers are compatible with the Pro:Cloud portal, and what is the minimum recommended display resolution? [/INST] The Pro:Cloud portal is accessible using Google Chrome 51 or later and Mozilla Firefox® 47 or later. The minimum recommended display resolution is 1920 x 1080. </s>"}
-{"text": "<s>[INST] What functionalities and access points are provided by the menu options on the left and the main area of the Pro: Cloud / LG Solutions home page? [/INST] On the Pro: Cloud / LG Solutions home page, the menu options on the left allow access to site management, account management, licensing, license management, partner service, and support functions for the Pro:Cloud portal. Meanwhile, the modules in the main area enable direct access to the Pro:Centric Cloud, the SuperSign Cloud, and the SuperSign AD portals, depending on the user\"s requirements. </s>"}
-{"text": "<s>[INST] What functionalities does the \"Site Management\" feature offer, and how does user access vary based on privileges? [/INST] \"Site Management\" allows administrators to access business and property management facilities. Depending on their privileges, users may also have the capability to add or modify businesses and properties. </s>"}
-{"text": "<s>[INST] What capabilities does the \"Account Management\" feature offer to administrators regarding user roles? [/INST] \"Account Management\" enables administrators to add and modify user role assignments at a privilege level equal to or below their own. </s>"}
-{"text": "<s>[INST] What is the purpose of the \"Licensing\" feature and who specifically can utilize it? [/INST] The \"Licensing\" feature enables users with the \"License Requester\" roles to request and/or issue new or additional business licenses. </s>"}
-{"text": "<s>[INST] What functions are administrators able to perform under the \"License Management\" feature? [/INST] Under the \"License Management\" feature, administrators can add and modify both (business) licenses and (property) license assignments. </s>"}
-{"text": "<s>[INST] What is the main role of the \"Partner Center\" within the Pro: Cloud portal? [/INST] The \"Partner Center\" enables administrators to install partner services, including apps that are designed in-house, for each property. </s>"}
-{"text": "<s>[INST] What is the main functionality of the \"Support\" feature for users? [/INST] The \"Support\" feature enables users to post and/or review notices and questions. </s>"}
-{"text": "<s>[INST] How can I navigate from the LG Solutions home page to access various functions, return to the main page, or launch specific cloud portals? [/INST] From the LG Solutions home page, users can click on any of the menu options to access the respective functions. To return to the LG Solutions page, one can click the WB menu icon or the Pro:Cloud logo at the top left. For launching the Pro:Centric Cloud portal, the SuperSign Cloud portal, or the SuperSign AD portal, one should click the applicable open button for the desired portal, and the chosen cloud portal will open in a new window. </s>"}
-{"text": "<s>[INST] How can one access and log in to the Pro:Cloud portal, and what steps should be taken if a user needs to create an account or view their account information? [/INST] To access the Pro:Cloud portal, launch a web browser and type the URL https://lgprocloud.com into the address bar and press Enter. Optionally, users can change their region by clicking the Region button at the top right and selecting the desired region. To log in, click the Sign In button at the top right or the Sign In with LG Account button in the center. The LG Account screen will provide login options, account creation and management choices, and a link to customer support. If you don\\"t already have an account, click the CREATE ACCOUNT link at the top and follow the \"Create a User Account\" procedure. If you have an account, enter your user ID and password in the respective fields and click SIGN IN. </s>"}
-{"text": "<s>[INST] What determines the display of the home page once logged into the Pro:Cloud portal, how can one exit the portal, and what happens after 60 minutes of inactivity? [/INST] Once logged into the Pro:Cloud portal, the home page display is determined by the user\\"s role. For instance, a platform administrator would have access to all menu options. Detailed information on user roles can be found in \"Account Management\" on pages 16 to 21. To exit the portal, users can either close the browser or click the S icon at the top right and select \"Sign Out\". If there\\"s no activity in the Pro:Cloud portal for 60 minutes, the session will expire, requiring the user to log back in. </s>"}
-{"text": "<s>[INST] How can I create an account on the Pro:Cloud portal, and what steps should be followed after confirming the email address? [/INST] To register on the Pro:Cloud portal, start with the \"Access / Sign In to the Portal\" procedure. Once at the account creation step, agree to the terms and conditions. Provide your email as the User ID, set a password, and ensure you\\"re at least 16 years old. If necessary, adjust your region via the portal\\"s URL. After registration, verify your account through the confirmation email within 48 hours. Upon logging in, you\\"ll see a notification about unassigned roles; contact your regional representative or admin to establish roles. </s>"}
-{"text": "<s>[INST] How can I view my account information and change the date/time format on the Pro:Cloud portal? [/INST] After logging in to the Pro:Cloud portal, click the icon at the top right to open the Account pop-up. Select \"My Information\" to see an overview of your assigned user roles. The number of roles and their types will be displayed. If you wish to change the date/time display format, click on the \"Date Time Format\" field at the bottom of the pop-up and choose your preferred format from the drop-down list. </s>"}
-{"text": "<s>[INST] How can I access and navigate the Site Management page on the portal to view and manage businesses and properties? [/INST] To access the Site Management page, click the Site Management EI menu icon on the left of the portal screen. Businesses are listed on the left, and by clicking on a business, its properties will be displayed on the right. Both business and property lists have search fields above them where you can type in names to find them. However, note that only users with the appropriate Administrator roles can perform business and property administration tasks. Users with just the Property Administrator role won\"t have access to Site Management. </s>"}
-{"text": "<s>[INST] How can I add a new business on the Site Management page? [/INST] To add a new business on the Site Management page, click the + Add Business button, enter the business name in the provided field, and then click Add. A confirmation window will pop up, and by clicking OK, the business is added. You can search for the added business using the Search for Business Name field or click Cancel if you decide not to add the business. </s>"}
-{"text": "<s>[INST] How can I modify a business name on the Site Management page? [/INST] On the Site Management page, click the button at the right of the business you want to modify. In the Edit Business pop-up, edit the business name. Once ready, click Done, and then OK in the confirmation window. If you change your mind, click Cancel to revert to the original without saving changes. </s>"}
-{"text": "<s>[INST] How can I delete a business on the Site Management page that doesn\"t have any properties or assigned users? [/INST] On the Site Management page, click the button at the right of the business you wish to delete. When prompted for confirmation, click Delete to proceed. A confirmation window will appear, and you should click OK to finalize the deletion. If you change your mind, you can click Cancel to return to the Site Management page without removing the business. Note that businesses with properties or assigned users cannot be deleted. </s>"}
-{"text": "<s>[INST] How can I add a new property in the Site Management page? [/INST] On the Site Management page, select the business where you want to add the property and click the Add Property button. In the Add Property pop-up, provide the Property Name (up to 26 characters), and optionally, the Address and Phone Number. Choose the appropriate Time Zone from a dropdown. Click Add, and after seeing a confirmation window, click OK. The property will then be listed among existing ones. If needed, you can search for it using the Search for Property Name field. If you change your mind, click Cancel to go back to the Site Management page without adding. </s>"}
-{"text": "<s>[INST] How can I modify the details of a property in the Site Management page? [/INST] First, go to the Site Management page, select the business to which the property is assigned, and click the button on the right of the property you want to modify. In the Edit Property pop-up window, update the necessary property information. Once done, click \"Done\" to save changes. A confirmation window will appear, and you can click \"OK\" to finalize. If you decide not to proceed with the modifications, click \"Cancel\" to return to the Site Management page without making any changes. </s>"}
-{"text": "<s>[INST] How can I delete a single or multiple properties from the Site Management page, and what should I be aware of before doing so? [/INST] In the Site Management page, select the business associated with the property or properties you wish to delete. For a single property, either tick the checkbox beside the desired property and hit the Delete button above the list, or simply click the button to the right of the property. To delete several properties at once, select the checkboxes next to each intended property or use the Select All option, then press the Delete button. However, be aware that you cannot delete a property with assigned users or remove properties from multiple businesses simultaneously. When prompted for confirmation, click \"Delete\" and a confirmation window will pop up. Confirm by clicking \"OK\" or \"Cancel\" to stop the deletion process and return to the main page. </s>"}
-{"text": "<s>[INST] How can I reassign an existing property from one business to another on the Site Management page, and what happens to the current license of the property? [/INST] On the Site Management page, select the business containing the properties you intend to reassign. Either check the box next to each property you wish to move or use the \"Select All\" checkbox. Then, click the \"Change Business\" button. In the resulting pop-up, the current business name will be displayed. Select the new business you want the property to be associated with from the dropdown list. Once you\\"re ready, click \"Change\". It\\"s important to note that if the property being moved is currently licensed, the license will be terminated and you\\"ll need to secure a new one. After clicking \"Change\", a confirmation prompt will appear, ensuring you\\"re aware of the licensing implications. If you confirm, the property will be reassigned and you\\"ll receive a final confirmation window. If not, you can cancel and revert to the previous page without making changes. </s>"}
-{"text": "<s>[INST] How can I access and navigate the Account Management page to view user account details and roles on the portal? [/INST] To access the Account Management page, click on the Account Management menu icon on the left side of the portal screen. Once there, you can click on a business or property on the left side to see its assigned users in the main area. Additionally, you can click on \"Platform User\", \"License Requester\", or \"webOS Partner\" above the business list to view users with those specific roles. By default, platform users (including platform and region administrators) are displayed when you first access this page. If a business name has a down arrow next to it, you can click on it to see the properties added under that business. </s>"}
-{"text": "<s>[INST] Can you explain the different user roles and their respective permissions available on the Pro:Cloud portal? [/INST] On the Pro:Cloud portal, there\"s a hierarchy of user roles. Platform Administrators have overarching access to configurations and manage businesses. Region Administrators focus on regional business configurations, including licensing, but can\"t greenlight webOS Partner apps. License Requesters, while focused on licenses, can\"t develop webOS Partner apps. Meanwhile, webOS Partners manage apps but can\"t deal with licenses. Delving into site-specific roles, Business Administrators take charge of their businesses\" configurations and assign roles. Business Monitoring users, however, only observe their businesses\" data. Property Administrators fine-tune configurations for their properties, barring Site Management, while Property Monitoring users simply view their property data. </s>"}
-{"text": "<s>[INST] How do I assign a user role on the Account Management page if the user doesn\"t have an account yet? [/INST] Open the Account Management page and click the Assign Role button. In the pop-up, enter the user\"s email. If they don\"t have an account, an error will show, and they should create an account first. Next, select the user\"s role, which varies based on your privilege. For property-specific roles, a window allows you to select businesses or properties. After selecting, you\"ll review your choices. Click Done to confirm, or Cancel to exit without changes. </s>"}
-{"text": "<s>[INST] How can I modify a user\"s role assignment on the Account Management page? [/INST] Go to the Account Management page and select the user type (Platform User, License Requester, or webOS Partner). Choose the business or property with the user role you want to modify. Click the Edit button next to the user\"s name. Adjust the role/site assignment as needed, then review and confirm the changes. Click Done to save or Cancel to exit without making changes. </s>"}
-{"text": "<s>[INST] How can I delete a Platform Administrator user assignment from the Account Management page? [/INST] Go to the Account Management page and select \"Platform User\". Find the user with the Platform Administrator role you want to delete and click the \"Delete\" button next to their name. Confirm the deletion when prompted, and then click \"OK\" to close the confirmation window or \"Cancel\" to keep the user role. </s>"}
-{"text": "<s>[INST] How can I delete a License Requester or webOS Partner user assignment from the Account Management page, either individually or in bulk? [/INST] On the Account Management page, select \"License Requester\" or \"webOS Partner\" as needed. For a single deletion, you can either check the box next to the desired user role and click \"Delete\" above the user list, or directly click the \"Delete\" button next to the user role. For multiple deletions, check the boxes next to the roles you wish to remove and click \"Delete\" above the list. To delete all roles, check the box in the header row and then click \"Delete\". Confirm your decision when prompted, or click \"Cancel\" to retain the roles. </s>"}
-{"text": "<s>[INST] How do I delete individual or multiple business or property user assignments from the Account Management page? [/INST] On the Account Management page, select the relevant business or property to view the user assignments. For a single deletion, either check the box next to the user role and click \"Delete\" above the user list, or directly click the \"Delete\" button next to the user role. For bulk deletions, check the boxes for the desired roles and click \"Delete\" or select all by checking the box in the header row and then click \"Delete\". Confirm when prompted or select \"Cancel\" to keep the assignments. </s>"}
-{"text": "<s>[INST] How can I access the Licensing page and what features are available based on my role? [/INST] You can access the Licensing page by clicking on the \"Licensing Ei\" menu icon on the portal\\"s left side. Users who can request licenses can view \"New Business License\", \"Additional Business License\" options, and also \"History\" data. However, only platform and region administrators can view \"Approved\" data. Upon opening, the page will display request options. </s>"}
-{"text": "<s>[INST] How do I request a new business license on the Pro:Cloud portal? [/INST] To request a new business license on the Pro:Cloud portal, access the Licensing page and select the default \"Request\" option. Then, click on the Request button next to the \"New Business License\". In the first pop-up, provide customer details such as user account, company name, optional company address, region & country, and business type. In the subsequent window, furnish service details by selecting a solution (either Pro:Centric Cloud or SuperSign Cloud), the service type, license type (either Trial or Paid), select the license duration, and specify the number of devices. If you\\"ve opted for a \"Paid\" license, you will have to input purchase details including the Opportunity No., Sales Price, and any discount or memo. Review all details in the confirmation pop-up. To submit the license request, click \"Request\", then click \"Request\" again to confirm. The license request will be made available for an administrator to review and approve, and you can always check the license details later under the \"History\" option. </s>"}
-{"text": "<s>[INST] How do I request an additional business license for an existing business or property on the Pro:Cloud portal? [/INST] To request an additional license for an existing business on the Pro:Cloud portal, navigate to the Licensing page and select the \"Request\" option. Click on the Request button next to the \"Additional Business License\" field. In the Customer Information pop-up, instead of providing a User Account, you\\"ll find a \"Select Business Site for Extension\" field where you\\"ll choose the business for the added license. In the same window, in the \"Company Name\" field, provide the name of the property you\\"re adding. This action will create a new property once the license is approved. For other details and steps, refer to the procedure for \"Request a New Business License\". When confirming, the Request Type will show the business name indicating it\\"s an additional license request. </s>"}
-{"text": "<s>[INST] How can I view the history and details of licenses on the Pro:Cloud portal? [/INST] On the Licensing page, select the History option on the left side to view licenses in a table format. This table shows the current status of each license, such as approved, unapproved, or rejected. By clicking on a data column header, you can sort the licenses. To see more detailed information about a specific license, click the \"View\" button next to the desired license entry. A pop-up window will provide a summary of the customer and service information for that license. Close the window when done by clicking \"OK\". </s>"}
-{"text": "<s>[INST] How can platform and region administrators approve or reject a license request on the Pro:Cloud portal? [/INST] On the Licensing page, select the Approval option to view licenses in a table format. Click the \"View Request\" button next to the desired license entry to see its details. To approve a license, click \"Issue\", verify the business or property name, then click \"Issue\" again in the confirmation pop-up. To reject a license, click \"Reject\", provide a comment explaining the rejection, then click \"Reject\" again in the confirmation pop-up. You can also click \"Cancel\" to return to the Licensing page without making a decision. </s>"}
-{"text": "<s>[INST] How can I access the License Management page and what functionalities does it offer? [/INST] The License Management page is accessed by clicking on the License Management menu icon on the left side of the portal screen. This page allows users to view license information for businesses and properties. Platform administrators have the ability to add, modify, and delete licenses. Both platform and region administrators can assign a business license to properties. </s>"}
-{"text": "<s>[INST] How can I view and manage license information for a business or property on the License Management page? [/INST] On the License Management page, you can click on a business or property on the left side to see its license details in the main area. The page will display information like the total active licenses, the number of devices allocated, and devices in use or not assigned. You can also expand businesses with a down arrow to view properties under them. Users with Platform Administrator roles will see \"Add License,\" \"Edit,\" and \"Delete\" buttons, while both Platform and Region Administrators will see the \"Assign License\" button. Licenses are first added for a business and can then be assigned to its properties. </s>"}
-{"text": "<s>[INST] How can I add a license for a business on the License Management page as a platform administrator? [/INST] On the License Management page, select the business for which you want to add the license and click on the \"Add License\" button. In the pop-up window, fill in the required fields such as License Issue Date, the number of Licensed Devices, Service to Apply License, and Service Type. Depending on the chosen service, the available service types may vary. Once all the details are provided, click \"Add\" to finalize the addition of the license. The new license will then be displayed in the list of existing licenses on the page. </s>"}
-{"text": "<s>[INST] How do I modify an existing license for a business on the License Management page as a platform administrator? [/INST] On the License Management page, select the business whose license you want to modify, and then click the \"Edit\" button corresponding to that license. In the \"Edit\" pop-up window, make the necessary changes to the license details. Once you\\"ve made your adjustments, click \"Done\" to save the changes. A confirmation window will appear, after which you can click \"OK\" to close it. If you decide not to save the changes, click \"Cancel\" to return to the main page without saving. </s>"}
-{"text": "<s>[INST] How can I delete a license for a business on the License Management page as a platform administrator? [/INST] On the License Management page, select the business whose license you want to delete, and then click the \"Delete\" button corresponding to that license. If prompted for confirmation, click \"Delete\" to proceed with the removal. A confirmation window will appear, after which you can click \"OK\" to close it. If you decide not to delete the license, click \"Cancel\" to return to the main page without deleting. Note that you cannot delete a license currently assigned to a property. </s>"}
-{"text": "<s>[INST] How can I assign a license to a business\"s property? [/INST] Once a license has been added to a business, it can be assigned to the business\"s properties. Both platform and region administrators can perform this assignment. </s>"}
-{"text": "<s>[INST] How can I assign a license to a property? [/INST] On the License Management page, select the property you want to assign a license to and click the \"Assign License\" button. In the pop-up, select the service (Pro:Centric Cloud, SuperSign Cloud, or SuperSign AD) which will filter the licenses available. Then, choose the desired license and specify the number of devices to assign, ensuring it doesn\\"t exceed the maximum allowable. To finalize, click \"Add\" and confirm in the next window. </s>"}
-{"text": "<s>[INST] How can I modify a license assignment? [/INST] On the License Management page, select the property with the license assignment you want to modify and click the \"Edit\" button next to it. In the pop-up, adjust the number of licensed devices as needed. To finalize the changes, click \"Done\" and confirm in the subsequent window. If you decide against the modifications, you can click \"Cancel\" to exit without saving changes. </s>"}
-{"text": "<s>[INST] How can I delete a license assignment? [/INST] On the License Management page, select the property with the license assignment you want to delete and click the \"Delete\" button next to it. When prompted, confirm by clicking \"Delete\" again and then \"OK\" in the confirmation window. If you change your mind, click \"Cancel\" to avoid deleting the assignment. </s>"}
-{"text": "<s>[INST] How can I access the Partner Center page to manage partner services? [/INST] You can access the Partner Center page by clicking on the \"Partner Center\" menu icon located on the left side of the portal screen. This page allows users to review, install, and manage partner services based on their user role, and is also where webOS Partner users can register webOS Partner apps. </s>"}
-{"text": "<s>[INST] How is the Partner Center page organized and how can I navigate through the available services? [/INST] he Partner Center page displays available services grouped into four categories: Service, Interface, Design, and Digital Art(s). You can search for a particular service using the Search field, filter services by solution/type with the Filter button, or click on a category to view its services. Service includes external feature services like weather and flight, Interface has external interface services like PMS server, Design offers Pro:Centric application project templates, and Digital Art(s) features ArtPlayer which provides art files for SuperSign Cloud displays. Users with administrator privileges can register services, and webOS Partner users can register apps, though platform administrator approval is needed before installation. </s>"}
-{"text": "<s>[INST] How do I install a partner service for specific properties from the Partner Center page? [/INST] To install a partner service, click the \"Install\" button for the desired service. If the service is already installed for all or some properties, you\\"ll see \"All Sites Installed\" or \"Partially Installed\" messages. In the installation window, select the properties you want the service for by clicking the checkboxes. You can search for specific businesses or properties using the search fields or select all properties with the \"Select All\" option. After selecting, the chosen properties appear on the right side. Click \"Install\" to confirm the installation. Once completed, a confirmation pop-up will appear. If you change your mind, you can click \"Cancel\" at any step to stop the installation process. </s>"}
-{"text": "<s>[INST] How do I uninstall a partner service from specific properties in the Partner Center page? [/INST] To uninstall a partner service, click the \"Uninstall\" button for the service you want to remove. In the resulting window, select the properties you want to remove the service from. You can search for and select multiple properties from different businesses, or use the \"Select All\" option to choose all displayed properties. After selecting, the chosen properties will be listed on the right side. Click \"Uninstall\" to confirm the removal. A confirmation pop-up will appear when the process is complete. If you change your mind, you can click \"Cancel\" at any step to stop the uninstallation process. </s>"}
-{"text": "<s>[INST] How can I view and manage the status of my registered apps in the \"Created Apps\" section? [/INST] In the \"Created Apps\" section, you can view the status of your apps, including those awaiting approval, approved, rejected, or canceled. You can cancel approval requests, view where approved apps are installed, and sort the list by data columns. </s>"}
-{"text": "<s>[INST] How can I register an app for approval in the system? [/INST] To register an app, click the \"Register Created App\" button. Define the app by filling in fields such as App Name, Creator, Category, Type, Scope, Version, and Description. Once done, click \"Next\" and complete any category-specific fields. Optionally, you can add up to five screenshots. To submit the app for approval, click \"Register\". If your app is rejected, you\\"ll find comments in the \"Rejected\" section and can edit and resubmit the app. </s>"}
-{"text": "<s>[INST] How do I manage webOS Partner Apps on the platform? [/INST] Click \"webOS Partner Apps\" on the left to access the app data. If you\\"re a platform administrator, you\\"ll see all apps, but webOS Partner users will only see their registered apps. To view app details, click \"View\" next to the app. To delete an app (webOS Partner users only), click \"Delete\" and confirm. If you need to edit an app, click \"Edit\" and make necessary changes before resubmitting. The list can be sorted by clicking on column headers. </s>"}
-{"text": "<s>[INST] How do I register a webOS Partner app for approval? [/INST] To register a webOS Partner app, click the \"Register webOS Partner App\" button at the top left. Fill in the partner information such as Partner Name, upload the logo, and add a description. Click \"Next\" to proceed. In the next window, provide app details like domain name, server IP, port number, launch mode, application type, and proxy server details if needed. To submit the app for approval, click \"Register.\" After registration, the app will appear as \"Requested\" on the webOS Partner Apps screen. If rejected, view comments from the platform administrator and make necessary edits before resubmitting. Only webOS Partner administrators can perform this registration. </s>"}
-{"text": "<s>[INST] How can I access and review the latest app data for unapproved apps? [/INST] Click on \"Approval\" on the left side of the screen. The number next to \"Approval\" shows how many apps are unapproved. You can then click on \"Created Apps\" to see registered apps waiting for approval, or \"webOS Partner Apps\" to view a list of webOS Partner apps that are also awaiting approval. </s>"}
-{"text": "<s>[INST] How do I approve or reject a Created app? [/INST] On the \"Approve / Created Apps\" screen, locate the desired app. To approve, click the \"Approve\" button, review the app information in the pop-up, and then click \"Approve\" again. For rejection, click the \"Reject\" button, provide comments explaining the reason in the pop-up, and then click \"Reject\" again. After either action, a confirmation pop-up will appear, and you can close it by clicking \"OK\". </s>"}
-{"text": "<s>[INST] How do I pre-install a Created app for testing purposes? [/INST] On the \"Approve / Created Apps\" screen, locate the desired app. You can use the Search or Filter functions to assist in finding the app. Click the \"Pre-Install\" button for the app, then in the \"Install\" pop-up, select the properties where you want to test the app. After selecting the desired properties, click \"Install\" to proceed. Once done, a confirmation pop-up will appear; click \"OK\" to close it. Configuration for specific properties will be done through the applicable Cloud portal. </s>"}
-{"text": "<s>[INST] How do I approve or reject a webOS Partner App? [/INST] On the \"Approve / webOS Partner Apps\" screen, click \"View\" next to the desired app to see its details. To approve, click the \"Approve\" button and confirm by clicking \"Approve\" again. A confirmation will pop up, which you can close by clicking \"OK\". If you\\"re unsure, click \"Cancel\" to go back. To reject an app, click the \"Reject\" button, provide comments explaining your decision, and confirm by clicking \"Reject\". After rejection, a confirmation notice will appear, which you can close with \"OK\". </s>"}
-{"text": "<s>[INST] How can I access and navigate the Support page on the portal? [/INST] To access the Support page, click on the \"Support\" menu icon on the left side of the portal screen. By default, the \"Notice Board\" is displayed. You can switch between the \"Notice Board\" and \"Question Board\" by clicking on their respective names on the left side of the screen. </s>"}
-{"text": "<s>[INST] How can I view a notice on the Notice Board? [/INST] To view a notice, click the \"View\" button located at the right of the desired notice. The notice will open in a new window. Once you\\"re done reading, click the icon in the top left corner to return to the Notice Board. </s>"}
-{"text": "<s>[INST] How do I register a new notice on the Notice Board? [/INST] Click the \"Register Notice\" button at the top left of the screen. In the pop-up window, fill in the \"Title\" with a brief description and type the notice text in the \"Content\" field. Once done, click \"Register\" to submit the notice. After confirmation, the notice will be listed on the Notice Board. If you decide not to submit, click \"Cancel\". </s>"}
-{"text": "<s>[INST] How do I edit a notice on the Notice Board? [/INST] Click the \"Edit\" button next to the notice you want to edit. In the pop-up window, modify the title and/or content as needed. Once done, click \"Done\" to save your changes. After confirmation, the edited notice will be updated on the Notice Board. If you decide not to make changes, click \"Cancel\". </s>"}
-{"text": "<s>[INST] How can I delete a notice from the platform? [/INST] Only a platform administrator can delete a notice. To do so, click the \"Delete\" button next to the notice. When prompted, click \"Delete\" again and then click \"OK\" to confirm. If you change your mind, click \"Cancel\" to return to the Notice Board without making any changes. </s>"}
-{"text": "<s>[INST] What does the Question Board do and how can I filter questions? [/INST] The Question Board lets users post questions and allows others to respond. You can filter questions by comments or question type using the \"Filter\" button at the top right of the screen. </s>"}
-{"text": "<s>[INST] How can I view a question and its details, answer it, or return to the Question Board? [/INST] To view a question, click the \"View\" button next to it; the details will appear in a new window, including any attachments. To answer or comment, click the \"Write a Comment\" button, type in your response, and click \"Write\" to save. If you don\\"t want to save your comment, click \"Cancel\". To go back to the Question Board, click the icon in the top left corner of the screen. </s>"}
-{"text": "<s>[INST] How do I register a new question and decide who can see it? [/INST] Click the \"Register Question\" button at the top left. In the pop-up window, select a question type, type a title, and enter the question content. You can attach up to five files with a maximum of 20 MB per file. Choose the audience for the question: \"Everyone\" or \"Only Region Administrator\" (which also includes Platform Administrator roles). Once done, click \"Register\" to submit and it will appear on the Question Board. If you change your mind, click \"Cancel\" to return without submitting. </s>"}
-{"text": "<s>[INST] How do I register a new question and decide who can see it? [/INST] Click the \"Register Question\" button at the top left. In the pop-up window, select a question type, type a title, and enter the question content. You can attach up to five files with a maximum of 20 MB per file. Choose the audience for the question: \"Everyone\" or \"Only Region Administrator\" (which also includes Platform Administrator roles). Once done, click \"Register\" to submit and it will appear on the Question Board. If you change your mind, click \"Cancel\" to return without submitting. </s>"}
-{"text": "<s>[INST] How can I delete a question from the Question Board? [/INST] Only an administrator can delete a question. Click the \"Delete\" button next to the question. When prompted, click \"Delete\" and then \"OK\" to confirm. If you decide not to delete, click \"Cancel\" to return to the Question Board without making changes. </s>"}
-{"text": "<s>[INST] What is the purpose and functionality of LG’s Pro:Centric Cloud application and how does it relate to the Pro:Cloud portal? [/INST] LG’s Pro:Centric Cloud application is a site management tool that lets you create and manage Pro:Centric HTML application content for LG webOS 5.0 and later TVs/STBs on a Unicast IP network. It provides a graphical user interface for system integrators and property administrators to support and maintain the system. It also has an integrated Admin Client for creating portal content and managing backups and TV settings. The Pro:Centric Cloud portal is part of LG’s Pro:Cloud portal, which also includes SuperSign Cloud and SuperSign AD portals. For more details, refer to the Pro:Cloud Portal User Guide. </s>"}
-{"text": "<s>[INST] Which web browsers and display resolution are recommended for accessing the Pro:Centric Cloud portal? [/INST] Use Google Chrome 51 or later or Mozilla Firefox® 47 or later. The minimum recommended display resolution is 1920 x 1080. </s>"}
-{"text": "<s>[INST] What features and functionalities does the Site Management page offer in the Pro:Centric Cloud network? [/INST] The Site Management page provides an overview of property information like license and network data. It allows access to property and partner service administration, configuration facilities based on user privileges, and has links to the Admin Client, Data Viewer, and Mobile App Creator. You can also generate installation codes needed for TV/STB device configuration on the Pro:Centric Cloud network from this page. </s>"}
-{"text": "<s>[INST] What can administrative users do with the \"Partners\" feature in the system? [/INST] The \"Partners\" feature allows administrative users to turn partner services on or off and set property-specific configuration details. These services encompass external services like EPG and Weather, interface servers like the Property Management System (PMS) server, and design templates for portal projects. </s>"}
-{"text": "<s>[INST] What is the purpose of the Room Manager feature? [/INST] The Room Manager allows administrative users to monitor and configure settings for room services related to the Pro:Centric mobile Guest and Keeper apps. These apps work together with PMS and QMS partner services. </s>"}
-{"text": "<s>[INST] How can I navigate to the Partner Center page from the Site Management or home page? [/INST] From the Site Management or home page, click on the \"Partners\" icon on the menu displayed at the left of the portal screen. This will bring up the Partner Center options in the main area of the screen. </s>"}
-{"text": "<s>[INST] How do I access and launch the Pro:Centric Cloud portal from the Pro:Cloud portal? [/INST] First, ensure you have a Pro:Cloud portal user account with the correct role assignment. Open a web browser and go to the Pro:Cloud portal URL, https://lgprocloud.com. Log in using your user account ID and password. Once on the Pro:Cloud home page, click the Pro:Centric Cloud button. This will open the Pro:Centric Cloud portal in a new tab or window, starting with the Site Management page. </s>"}
-{"text": "<s>[INST] How do I exit the Pro:Cloud or Pro:Centric Cloud portal, and what happens if there\\"s no activity for 60 minutes? [/INST] To exit, either close your browser or click the icon in the top right of the screen and select \"Sign Out\". If there\\"s no activity in the portal for 60 minutes, your session will expire and you\\"ll need to log back in. Ensure licensing is enabled and the required partner services are installed on the server for full Pro:Centric functionality. You can check licensing status on the Site Management page and partner service info on the Partners page. </s>"}
-{"text": "<s>[INST] How can I access and use the features of the Site Management page in the Pro:Centric Cloud portal, and what if some options are not visible to me? [/INST] On the Site Management page, you can view dashboard information for properties linked to your account. Access a site list by clicking the property identifier button. This page also offers access to the Admin Client, Data Viewer, Mobile App Creator, and an installation code generator for TV/STB device setup. To access it, click the Site Management icon on the portal\"s left. If you can\"t see or access certain options, your user role might not have the necessary privileges. For more on user roles, consult the Pro:Cloud Portal User Guide. </s>"}
-{"text": "<s>[INST] How can I navigate and access the different features provided on the Dashboard screen of the Pro:Centric Cloud portal? [/INST] The Dashboard shows details of a selected property. Click the property identifier button to see and select from all assigned properties. The dashboard has modules for property details, device status, and, if connected, room data. Quick Access modules lead to the Admin Client, Data Viewer, and Mobile App Creator. Use the Installation Code button for TV/STB setup codes. For specifics, check the provided user guides. </s>"}
-{"text": "<s>[INST] How do I generate and use a property-specific installation code for TVs/STBs on the Pro:Centric Cloud network? [/INST] To generate the installation code, select the property from the site list and click the Installation Code button at the top right. The code displayed in a pop-up window is valid for 24 hours, shown above the code. All TVs/STBs must be configured with this code within the 24-hour timeframe. For TVs/STBs in factory default state, input the code either in the First Use/EZ-Manager or Hospital Setup Wizard or in the IP Environment/Pro:Centric Menu. For detailed steps, refer to the model\"s Commercial Mode Setup Guide or Installation Manual. To refresh or discard the code, use the Refresh or Discard buttons respectively. </s>"}
-{"text": "<s>[INST] How do I navigate and use the Partners page in the Pro:Cloud portal? [/INST] The Partners page, accessible by clicking on the Partners icon, displays installed partner services for a selected property, categorized as Service apps, Interface apps, and Design apps. To select a property, click the property identifier button and choose from the site list. The page lets you search for services by name or filter by category or configuration status. The services can also be viewed in a list format, sortable by clicking on column headers. For details on installing partner services, refer to the Pro:Cloud Portal User Guide. </s>"}
-{"text": "<s>[INST] How can I view or modify the configuration details for a partner service in the Pro:Cloud portal? [/INST] On the Partners page, select the desired property by clicking the property identifier button. Then, click the Detail Settings or Detail View button for the respective partner service. For Service or Interface services, a Detailed Settings pop-up will appear where you can complete fields or toggle the service on/off. An exclamation mark icon indicates incomplete configuration. For Design services, the Detailed View shows basic template information without user-configurable items. After making changes, either save or cancel to proceed. </s>"}
-{"text": "<s>[INST] How can I uninstall a partner service from the Pro:Cloud portal? [/INST] On the Partners page, select the desired property by clicking the property identifier button. Then, click the Uninstall button for the service you want to remove. When prompted, click Uninstall to remove the service or Cancel to keep the service. </s>"}
-{"text": "<s>[INST] How do I access and use the Room Manager page in the Pro:Cloud portal? [/INST] To access the Room Manager page, click on the Room Manager icon on the left side of the portal. This page allows users to monitor and adjust settings for room services related to the Pro:Centric mobile apps, in conjunction with PMS and QMS services. To choose a specific property, click the property identifier button at the top and select the desired property from the site list. </s>"}
-{"text": "<s>[INST] How can I view and filter room information on the Room Monitoring screen in the Room Manager page? [/INST] The Room Monitoring screen displays a snapshot of room statuses, service requests, and guest app codes. You can refresh the data, search for specific rooms, filter rooms by status or request type, select room groups defined in the Admin Client, and toggle between a grid or list view for the displayed information. </s>"}
-{"text": "<s>[INST] How can I view detailed room information, reset the Guest app access code, and switch between rooms on the Room Manager page? [/INST] Click on the room\\"s thumbnail or the \"Details\" button to see room information. From there, you can reset the Guest app access code by clicking the \"Reset\" button and confirm. To view a different room, click the icon next to the room number, select the group and room, and to go back to the Room Manager page, click the icon in the top left. </s>"}
-{"text": "<s>[INST] How can I update room requests and navigate between rooms on the Room Manager page? [/INST] When viewing room information and status, click on \"Room Request\" to see current requests. You can cancel a request by clicking \"Cancel Request\" or mark it as \"Complete\" by clicking the \"Complete\" button. To view a different room, click the icon next to the room number and select a group and room. To return to the Room Manager page, click the icon in the top left. </s>"}
-{"text": "<s>[INST] How can I access the Operation Settings for Keeper app users and room service requests? [/INST] On the Room Manager page, click the \"Operation Settings\" option on the left. This will give you access to the Operator List, Operator Assignment, and Request tabs which overview operator staff, service assignments, and service request options. </s>"}
-{"text": "<s>[INST] What administrative options are available for operators in the Operator List tab of the Operation Settings? [/INST] In the Operator List tab, you can view operator details by clicking \"Details\", review room assignments with the \"Assignment\" button, reset room assignments with the \"Reset\" button, change the operator\\"s password using the \"Change Password\" button, and delete an operator with the \"Delete\" button. Additionally, you can create new operator accounts and send links to the Keeper app from this screen. </s>"}
-{"text": "<s>[INST] How do I create a new operator account in the Operator List tab? [/INST] To create a new operator account, click the \"Create\" button at the top left of the Operator List tab. In the pop-up window, input an ID for the operator, set the \"Operator Type\" (default is “House Keeper”), and type in a password and confirm it. Ensure the password is strong. Finally, click \"Create\", and the new operator account will be added to the list of operators. </s>"}
-{"text": "<s>[INST] How do I send a Keeper app access link to a new user from the Operator List tab? [/INST] Click the \"Send Access Link\" button at the top left of the Operator List tab. In the pop-up, type the email address in the \"E-mail\" field and click \"Send\". The operator will then receive an email containing app download links and a code for the assigned property. </s>"}
-{"text": "<s>[INST] How do I edit operator assignments for rooms in the Operation Settings / Operator Assignment tab? [/INST] Select a group of rooms using the \"Group\" field, click the \"Edit\" button at the top left, select up to five operators per room in the Edit pop-up, and then click \"Done\" to save the assignments. </s>"}
-{"text": "<s>[INST] How do I set or edit the delay time for a room service request in the Request Settings? [/INST] Click the \"Edit\" button at the top left of the Request Settings section, adjust the delay time for the desired request in the Edit Request Settings pop-up window, and then click \"Done\" to save the updates. </s>"}
-{"text": "<s>[INST] How do I toggle the availability of an existing amenity in the Amenity settings? [/INST] Click the ON/OFF “Whether to Use” toggle button at the right of the applicable amenity. </s>"}
-{"text": "<s>[INST] How do I add a new amenity in the Amenity Settings? [/INST] Click the Add button at the top left of the Amenity Settings section, specify details in the Add Amenity pop-up window such as a descriptive ID, maximum quantity, room availability, and toggle the \"Whether to Use\" status. Finally, click Add to save the amenity parameters. </s>"}
-{"text": "<s>[INST] How do I edit the parameters of an existing amenity? [/INST] Click the Edit button next to the amenity, make changes in the Edit Amenity pop-up window (like the amenity item ID, maximum quantity, room availability, and \"Whether to Use\" status), and then click Done to save the updates. </s>"}
-{"text": "<s>[INST] How do I delete an amenity? [/INST] Click the Delete button next to the amenity and confirm the deletion when prompted. </s>"}
-{"text": "<s>[INST] What is LG's Mobile App Creator and how does it function? [/INST] LG’s Mobile App Creator, accessible from the Pro:Centric Cloud portal, lets you create and manage a mobile Guest app that interacts with partner services on the Pro:Centric server. Guests use this app to access information and request services, while property staff monitor these requests using the Keeper app. The Mobile App Creator provides a GUI for easy support and maintenance of the mobile Guest app. </s>"}
-{"text": "<s>[INST] How can I access the Pro:Centric Cloud portal and what are the recommended settings? [/INST] You can access the Pro:Centric Cloud portal using Google Chrome 51 or later or Mozilla Firefox 47 or later. The suggested display resolution is 1920 x 1080. The Mobile App Creator pages adapt with zoom levels up to 400%. Use <Ctrl> + +/- to zoom, but zooming with <Ctrl> + mouse wheel isn\"t supported. </s>"}
-{"text": "<s>[INST] How do I access and use the Mobile App Creator on the Pro:Centric Cloud portal? [/INST] To use the Mobile App Creator on the Pro:Centric Cloud portal, ensure you have a Pro:Cloud portal user account with the right user role. If not, contact your regional representative or platform administrator for role assignment. After that, open a web browser and enter the Pro:Cloud portal URL \"https://lgprocloud.com\". Log in with your user account ID and password. Once on the Pro:Cloud home page, click the Pro:Centric Cloud button. This will open the Pro:Centric portal in a new tab showing the Site Management page. Click on the property identifier button at the top to see a list of businesses or properties you have access to. Select the desired property from the list to see its dashboard. From there, click the button in the Quick Access / Mobile App Creator module to start the Mobile App Creator in a new tab. You can close this tab when done. If there\\"s no activity for 60 minutes, the session will time out, and you\\"ll need to log in again. Ensure you have the necessary licensing and partner center services for the mobile app features to be available. </s>"}
-{"text": "<s>[INST] What can I see and do on the Mobile App Creator home page if I have an Administrator role? [/INST] The Mobile App Creator home page displays the current Guest app information such as the date and time it was created, last modified, and published. With an Administrator role, you can access the mobile app editor, preview and publish the mobile Guest app, and also engage in editing or building out the mobile Guest app. Those with Monitoring roles can only view the displayed app information. </s>"}
-{"text": "<s>[INST] How can I preview the current mobile app in the Mobile App Creator and what should I be cautious about? [/INST] You can preview the current mobile app by clicking on the \"Preview\" button at the top right of the Mobile App Creator screen, which will display the preview in a new window. You can then use your PC mouse to view each app page. However, it\\"s crucial to remember that although the previews are designed to represent mobile device displays accurately, PCs and various devices may render text fonts differently. Therefore, after publishing an app, it\\"s recommended to verify the app on several device types. </s>"}
-{"text": "<s>[INST] How can I publish the app from the Mobile App Creator screen and what steps should I follow? [/INST] To publish the app, click on the \"Publish\" button at the top right of the Mobile App Creator screen. When prompted for confirmation, you can choose to either click \"Publish\" to immediately publish the app and then click \"OK\" to close the confirmation pop-up, or click \"Cancel\" to return to the app screen without publishing. </s>"}
-{"text": "<s>[INST] How can I use the mobile app editor design/setting tools to customize the app, and are there any restrictions? [/INST] The mobile app editor offers design/setting tools for customizing the app. On the left, there\\"s a menu panel providing access to categories for modifying the app\\"s appearance, features, menus, etc. Tools for each category are typically on the right, and you can view changes in real-time in the central display window. However, there are no editing options for \"Travel Service\" or \"Settings\" pages, and the \"Travel Service\" page will only appear if its partner center service is installed on the server. </s>"}
-{"text": "<s>[INST] How do I access the editor in the Mobile App Creator, and what should I be aware of when trying to exit? [/INST] To access the editor, click the \"Go Editor\" button at the lower left of the Mobile App Creator home page. To exit, click the \"Exit Editor\" button at the top right. However, if you\\"re in the middle of editing and haven\\"t saved or canceled your changes, you won\\"t be able to exit. </s>"}
-{"text": "<s>[INST] How do I modify the appearance of the app using the Appearance tools? [/INST] Click on \"Appearance\" in the menu panel on the left, then adjust the \"Layout\", \"Property Logo\", and \"Color Theme\" options. Once done, you can either click \"Save\" at the bottom right to save changes or \"Cancel\" to move on without saving. </s>"}
-{"text": "<s>[INST] How do I select the display format for menu options in the app? [/INST] Click the radio button next to the desired \"Layout\" option to choose either a list format or as buttons. </s>"}
-{"text": "<s>[INST] How do I select and add a property logo to the app\\"s Sign In and Home pages? [/INST] Click the \"Select Image\" button or within the image thumbnail area. If replacing an existing image, click the \"Delete\" button first. In the pop-up, choose the image (max 300 x 300 pixels) and click \"Open\". Add a caption up to 50 characters for the image. </s>"}
-{"text": "<s>[INST] How can I modify and choose colors for the app\\"s theme? [/INST] Click on the color swatch thumbnail you want to modify. Use the Color Picker pop-up to choose a color; for advanced color options including RGB adjustments, click the \"Advanced\" button. Save your changes using the \"Save\" button at the bottom right of the Color Picker. </s>"}
-{"text": "<s>[INST] How can I set a background image for the app\\"s Sign In page? [/INST] Access \"Sign In\" tools from the menu panel on the left. To set a background image, click the \"Select Image\" button or the image thumbnail. If replacing an image, delete the current one first. After choosing an image, add a caption up to 50 characters. Save your changes with the \"Save\" button or cancel without saving by using the \"Cancel\" button. </s>"}
-{"text": "<s>[INST] How can I customize the app\\"s Home page, including weather information display? [/INST] Access \"Home\" tools from the menu panel on the left. From there, you can modify the Weather widget, choose up to four menus, and select a background image. If you\\"ve selected a Property Logo, it will appear at the top. Save changes with the \"Save\" button or cancel without saving using the \"Cancel\" button. To display weather information, toggle the \"Weather Information\" button ON/OFF. However, the weather feature is available only if the Weather partner center service is installed on the server. </s>"}
-{"text": "<s>[INST] How can I customize the Information and/or Request menus displayed on the Home page of the app? [/INST] You can select up to four Information and/or Request menus for the Home page. Information Menus offer various information like Laundry, Facility, etc., while Request Menus let guests request services like Amenities, Wake-up Call, etc. To define these, click on the \\"Type\\" field and choose either \\"Information\\" or \\"Request\\". Next, click on the \\"Content\\" field to choose from the available options. If not needed, select \"Not Available\" for either type or content. </s>"}
-{"text": "<s>[INST] How can I select a new background image and add a caption for it in the app? [/INST] To select a new background image with a maximum resolution of 800 x 1730 pixels, click the \"Select Image\" button or within the thumbnail area. If replacing an existing image, first click the \"Delete\" button to clear the current image. After choosing the image in the pop-up window, add a brief caption up to 50 characters in the \"Caption\" field. </s>"}
-{"text": "<s>[INST] How can I access the tools for Information Menu administration in the Mobile App Creator? [/INST] Click on the \"Settings\" button next to the Information option header in the left menu panel. This will display an \"Edit Information Menu\" pop-up window showing the currently defined Information Menus. </s>"}
-{"text": "<s>[INST] How do I add a new Information Menu in the Mobile App Creator? [/INST] Open the \"Edit Information Menu\" pop-up, click \"Add Menu\" at the top, type the menu name (up to 12 characters, no special characters or spaces) in the \"Menu Name\" field, and then click \"Add\" to save or \"Cancel\" to exit without adding. </s>"}
-{"text": "<s>[INST] How do I rename an Information Menu in the Mobile App Creator? [/INST] Open the \"Edit Information Menu\" pop-up, click \"Rename\" next to the desired menu, modify the menu name in the \"Rename\" pop-up, then click \"Done\" to save changes or \"Cancel\" to exit without renaming. Note that menus currently displayed on the Home page cannot be renamed. </s>"}
-{"text": "<s>[INST] How do I create or modify the content of an app page in the Mobile App Creator? [/INST] Select the desired app page from the menu panel. To modify content, add widgets from the Item panel either by clicking or dragging and dropping them onto the canvas. Widgets\" attributes can be modified by selecting the widget and clicking \"Modify\". Widgets can be deleted by selecting and clicking \"Delete\", and moved by dragging or using the \"Move Up/Down\" options. Design widgets can\"t be altered. Save changes with the \"Save\" button or cancel with the \"Cancel\" button. Ensure periodic saving to prevent data loss. </s>"}
-{"text": "<s>[INST] How do I create or modify a location-specific page for the property in the Mobile App Creator? [/INST] Access the Location page tools by clicking \"Location\" in the menu panel. Customize the page content as needed, keeping in mind that only one Sketch and one Address widget can be added to the Location page. Once done, save changes with the \"Save\" button or use \"Cancel\" to exit without saving. Regularly save work to prevent data loss due to network interruptions. </s>"}
-{"text": "<s>[INST] How do I modify the request settings for Amenities, Laundry, and Wake-up Call requests in the Mobile App Creator? [/INST] Access the Request tools by clicking \"Request\" in the menu panel. Use the ON/OFF toggle button to adjust settings for each request type. You cannot disable a request type that\"s already chosen for the Home page display. Once done, save changes with the \"Save\" button or click \"Cancel\" to exit without saving. </s>"}
-{"text": "<s>[INST] What should I always do after making selections in the widget editor? [/INST] Always click \"Save\" at the bottom right of the editor screen to apply your selections. </s>"}
-{"text": "<s>[INST] How do I add widgets to the canvas area of a page? [/INST] Click on the desired widget or drag and drop it from the Item panel to the canvas. Only one Sketch and one Address widget can be added to a single page. </s>"}
-{"text": "<s>[INST] How do I modify and upload images to a widget? [/INST] Select the widget and click on the \"Modify\" button. For images, click the \"Select Image\" button or within the thumbnail. If replacing an image, delete the current one first. After choosing an image, you can add a caption of up to 50 characters. For Image (30% and 50%) widgets, up to four images can be added for a slideshow by clicking the \"Add Image\" button. </s>"}
-{"text": "<s>[INST] How do I delete a widget from the page? [/INST] Click on the widget in the canvas or from the left panel, then click the \"Delete\" button. Confirm deletion by clicking \"OK\". </s>"}
-{"text": "<s>[INST] How can I move a widget up or down on the page? [/INST] Select the widget by clicking on it either in the canvas area or from the left panel. You can drag and drop it to the desired location or use the button for the widget to select \"Move Up\" or \"Move Down\". </s>"}
-{"text": "<s>[INST] What capabilities does the Guest app provide to end users? [/INST] The Guest app allows users to remotely control in-room TVs, access information about the property and its surroundings, request amenities, schedule travel services, and typically access the app through a QR code shown on the Pro:Centric portal. </s>"}
-{"text": "<s>[INST] How does the Keeper app function and what features does it offer to operators? [/INST] The Keeper app allows operators to monitor and fulfill requests from the Guest app. User accounts and room assignments are set up in the Pro:Centric Cloud portal Room Manager. The main \"Room Requests\" page displays assigned rooms and individual request statuses. Operators can mark requests as complete and view them on a \"To Do List\" page, where they can sort or filter requests by various criteria including status, type, date, and room number. </s>"}
-{"text": "<s>[INST] What is the functionality of LG's Pro:Centric Cloud application and site management portal? [/INST] LG’s Pro:Centric Cloud application and site management portal allow users to create and manage Pro:Centric HTML application content for LG webOS 5.0 and later TVs/STBs on a Unicast IP network. It offers a graphical user interface for system integrators and property administrators for Pro:Centric system maintenance. The portal also has an integrated Admin Client for creating content and managing system backups and TV configurations. The Pro:Centric Cloud portal is a component of LG’s Pro:Cloud portal, which includes SuperSign Cloud and SuperSign AD portals. </s>"}
-{"text": "<s>[INST] How can I launch and access the Pro:Centric Cloud portal and Admin Client for a property? [/INST] To access the Pro:Centric Cloud portal and Admin Client, ensure you have a Pro:Cloud portal user account with the necessary role. Start by launching a browser and entering the URL https://lgprocloud.com. Log in with your credentials. On the Pro:Cloud home page, click the Pro:Centric Cloud button. The Pro:Centric portal opens, displaying the Site Management page. Click the property identifier to see a list of assigned properties. Select a property to view its dashboard. Click the button in the Quick Access / Admin Client module to launch the Admin Client. You can also launch the Data Viewer from the Quick Access / Data Viewer module. Close the tab/window after using the Admin Client. </s>"}
-{"text": "<s>[INST] Where can I check the licensing status and partner service information for Pro:Centric features? [/INST] The licensing status can be viewed on the Site Management page of the Pro:Centric Cloud portal, and the partner service information is available on the Partners page. </s>"}
-{"text": "<s>[INST] What determines the access level to the menus in the Admin Client window and how can one expand the menu options? [/INST] Access to the menus in the Admin Client window is based on a user’s role assignment privilege level. To expand the menu options for a particular category in the Project Menu, click on the header of that category. </s>"}
-{"text": "<s>[INST] How can one access and search for specific options within the Admin Client menu bar? [/INST] To access options in a category of the Admin Client menu bar, click on the desired item. Options such as History, Room Manager, and Settings will be displayed on the left. For advanced search or to find specific items, use the Search & Filter or Search field, usually located at the top right of the screen. </s>"}
-{"text": "<s>[INST] How can one access the Project screen and what information does it display? [/INST] The Project screen can be accessed by clicking on \"Project\" in the Admin Client menu bar or from the Project category options panel on the left. The screen displays a list of projects, the date and time of the latest edits, the latest deployment time, and the group to which the project was deployed. Advanced search options are available using the Search & Filter field. The screen also provides tools to create, import, modify, delete, and deploy projects. </s>"}
-{"text": "<s>[INST] Why is it recommended to preview the portal displays before deploying to the Pro:Centric TVs? [/INST] It\"s recommended to preview the portal displays to ensure they look as intended. However, previews might not perfectly match the final display on TVs due to differences in how PCs and various TV models render text font. Hence, after deploying, verifying the portal displays on the TVs is also recommended. </s>"}
-{"text": "<s>[INST] How can I create a new project using the Project Editor? [/INST] To create a new project in the Project Editor, start by clicking the \"Create\" button on the Project screen. Then, in the pop-up window, type a project name following the specified character guidelines. Choose the desired resolution, either HD or FHD. Decide if you want to start from scratch by selecting \"On Blank\" or use a pre-existing design with \"From Template.\" Based on your choice, either pick a color theme or a template. Once you complete these steps, the “Portal” page canvas will be displayed, enabling you to begin building or editing content using the available widgets. It\\"s important to note that the default \"Portal\" page\\"s name can\\"t be changed or deleted. </s>"}
-{"text": "<s>[INST] How can I import a project using the \"Import a Project\" option in the Project Editor? [/INST] To import a project, click the \"Import\" button on the Project screen. In the pop-up window, choose the project “.zip” file you wish to import and click \"Open.\" The server will begin the import, which may take some time based on the file size. Once completed, a confirmation message will appear, and the imported project will be displayed on the Project screen. </s>"}
-{"text": "<s>[INST] How can I modify an existing project from the Project screen? [/INST] To modify an existing project, click the button next to the project you want to modify, which will open it in the Project Editor. Make your changes as needed, and remember to save updates and/or deploy the project afterward. </s>"}
-{"text": "<s>[INST] How can I delete projects from the Project screen? [/INST] To delete projects, select the checkbox next to the project(s) you want to delete. You can choose a single project, multiple projects, or all projects. After making your selection, click the Delete button above the project list. Confirm the deletion when prompted. If you change your mind, click Cancel to return to the Project screen without deleting the project(s). </s>"}
-{"text": "<s>[INST] What is the maximum amount of portal data that can be deployed to each TV, and what should I do if I make changes to settings or data used on the TVs? [/INST] Each TV can have up to 35 MB of portal data deployed, including resources like fonts, music files, and icons. If the project exceeds this limit, an error message will appear. If you alter settings or data used on TVs, such as Channel Map settings or smart apps settings, you should re-deploy the relevant project(s). </s>"}
-{"text": "<s>[INST] How do I deploy a project and what happens after deployment to the TVs? [/INST] To deploy a project, select a deployment group (all TVs are default to Deployment Group A). You can deploy from either the Project screen or the Project Editor. After selecting the desired deployment group(s), click \"Deploy\". Once deployed, TVs need to reboot, typically during their daily update event, before the new portal or updates are displayed. </s>"}
-{"text": "<s>[INST] How do I exit the Project Editor and what happens if I have unsaved changes? [/INST] To exit the Project Editor, click on the “Exit Editor” button in the Project Editor menu bar. If you have unsaved changes, a confirmation prompt will appear. Clicking \"OK\" will save any unsaved changes and exit, while clicking \"Cancel\" will keep you in the Project Editor. </s>"}
-{"text": "<s>[INST] What happens when I click on the “New Project” button in the Project Editor menu bar if I have unsaved changes on a current project? [/INST] When you click on the “New Project” button, if you have unsaved changes in the current project, a confirmation prompt will appear. </s>"}
-{"text": "<s>[INST] How can I open an existing project from the Project Editor menu bar? [/INST] Click on the “Open Project” button in the Project Editor menu bar. In the Open pop-up window, you can select the desired project, and there\"s also an option to filter projects by resolution (HD or FHD). Additionally, you can use the <Ctrl> + o keyboard shortcut to launch the Open pop-up window. </s>"}
-{"text": "<s>[INST] How can I save a project or save it under a new name from the Project Editor menu bar? [/INST] To save a project, click on the “Save Project” button in the Project Editor menu bar or use <Ctrl> + s on the keyboard. To save under a new name, click the “Save As” button, enter a new project name, and then click Save. </s>"}
-{"text": "<s>[INST] How can I delete the currently open project from the Project Editor menu bar? [/INST] Click on the “Delete” button in the Project Editor menu bar and, when prompted, either click OK to delete the project or Cancel to avoid deletion. </s>"}
-{"text": "<s>[INST] How do I import a project using the Project Editor? [/INST] Click on the “Import” button in the Project Editor menu bar, select the desired project “.zip” file in the pop-up window, and click Open. Once the import completes, a message will confirm the successful import. </s>"}
-{"text": "<s>[INST] How do I export a project in the Project Editor? [/INST] Click on the “Export” button in the Project Editor menu bar, enter a name for the project in the pop-up window using only letters, numbers, hyphens, or underscores, and then click Export. Depending on browser settings, you might choose where to save or it may automatically save to your default folder. </s>"}
-{"text": "<s>[INST] How can I select and modify a color theme within the Project Editor? [/INST] Click on the color bar at the top left of the canvas area to view available color themes. After selecting a theme, its colors will display, allowing modifications using the Color Picker. You can save the modifications, apply them to the project, reset to default colors, or cancel without changes. If needed, clear a color to make it transparent. </s>"}
-{"text": "<s>[INST] Can I alter the name or delete the default first page of each project? [/INST] No, each project has a default first page titled “Portal” that cannot have its name altered or be deleted. Additionally, each project has a customizable channel banner. </s>"}
-{"text": "<s>[INST] How can I add a new page or duplicate an existing page in the Project Editor? [/INST] You can add a new page by clicking on the \"Add Page\" link in the Portal Map section. If you want to duplicate an existing page, click on the button next to the portal page you want to duplicate. When adding or duplicating, type a unique name for the new page, ensuring it follows the specified character guidelines, and then click \"Save.\" </s>"}
-{"text": "<s>[INST] How can I delete a portal page in the Project Editor? [/INST] Click on the button next to the portal page you wish to delete, and in the confirmation pop-up, select \"Yes\" to delete or \"No\" to cancel the action. </s>"}
-{"text": "<s>[INST] How can I manage additional options for a portal page in the Project Editor, such as renaming, copying to another project, or changing its order? [/INST] In the Project Editor, click the \"more\" button next to the portal page you wish to modify. A menu will appear, offering options to rename the page, copy it to another project, or rearrange its order. If renaming, ensure the new name is unique and adheres to character restrictions. To copy the page to a different project, select the desired destination from the presented list. To adjust the page\\"s order, either use the \"Move Up\" or \"Move Down\" options or simply drag and drop the page to its preferred position in the Portal Map section. </s>"}
-{"text": "<s>[INST] How should I ensure that features like multiple languages or weather are accessible to end users in the system? [/INST] Create appropriate portal pages for each feature, such as a page allowing users to select their desired language if multiple languages are available in the Admin Client. </s>"}
-{"text": "<s>[INST] How can I customize and edit the content of portal pages using editing tools and widgets in the Project Editor? [/INST] Add necessary portal pages, right-click within the canvas area to customize its attributes, use widgets on the left side to add and arrange content, and right-click on widgets for customization. For channel banner customization, select the Channelbanner system page, click and right-click on the banner element to edit its attributes. Always save your changes using the \"Save Project\" button or by pressing <Ctrl> + s. </s>"}
-{"text": "<s>[INST] How can I preview my project in the Project Editor and why is it important? [/INST] Click on the preview button at the top right of the Project Editor to view the project in a new window, using the remote emulator and links to see each portal page. It\"s essential to preview before deploying to Pro:Centric TVs because PCs and TVs might render text fonts differently, so you should also verify displays on the actual TVs after deployment. </s>"}
-{"text": "<s>[INST] How can I check the size of my current project in the Project Editor? [/INST] Click on the button at the top right of the Project Editor. After confirming, the size data will be calculated and displayed in a pop-up window, which can take up to two minutes. Close the pop-up by clicking OK. </s>"}
-{"text": "<s>[INST] How can I configure the project settings in the Project Editor? [/INST] Click on the project settings button at the top right of the Project Editor. In the pop-up, you can map keys on the Pro:Centric remote control, choose if users can hide/exit the portal, and select the sound to be played when the portal displays. After making selections, click OK to save or Cancel to exit without changes. </s>"}
-{"text": "<s>[INST] How can I edit text for multiple widgets across various portal pages for different languages using the Multi-language Editor? [/INST] Click on the multi-language editor button at the top right of the Project Editor. In the pop-up, select the desired portal page and widget. Add or edit text for each language in the appropriate fields. Once done, click Save or Cancel to exit without changes. </s>"}
-{"text": "<s>[INST] How can I set room types for the IoT feature using the Room Type Settings option in the Project Editor? [/INST] In the Project Editor, click on the button for IoT Room Type Settings. In the pop-up, select the portal page on the left, then choose the desired IoT type from the dropdown on the right. You can add multiple IoT types to a page by clicking the add button or remove one with the delete button. After making your selections, click Save or Cancel to exit without saving the room type settings. Remember to add Button widgets in the portal content for user access to the IoT feature or page. </s>"}
-{"text": "<s>[INST] How can I configure voice recognition features for a portal using the Voice Recognition Settings option in the Project Editor? [/INST] In the Project Editor, click on the button for Voice Recognition Settings. In the pop-up, select the portal page on the left, then choose the desired voice recognition ID from the dropdown on the right. You can add multiple voice recognition IDs to a page using the button next to the last Voice Intent field or remove one using the adjacent button. Once you\"re done, click Save or opt to Cancel to exit without saving the settings. Ensure a microphone array is connected to the TV(s) for this feature to work. </s>"}
-{"text": "<s>[INST] How can I customize the canvas attributes for my portal page? [/INST] Right-click within the canvas area to access canvas attributes in a pop-up window. Here, you can modify the background by setting a color or uploading an image, adjust the opacity, set the function of the BACK button, select a focused element, and more. If you make changes, click the Save button to apply them. You can also use the Copy & Paste option to apply these attributes to other pages in the project or use the Reset option to revert to default values. Make sure a microphone array is connected to the TV(s) for voice recognition features to work. </s>"}
-{"text": "<s>[INST] How can I customize elements of the channel banner? [/INST] Click on the element you want to modify and then right-click to see its attributes for editing. Channel Banner widgets can be accessed in the Widgets panel, and if you delete a default channel banner element, you can drag it back from this panel. Only one copy of each channel banner element can be added, and apart from Basic Elements widgets, no other widgets can be added to the banner. Always click \"Save\" after making changes. The channel logo displayed is based on the Channel Map configuration icon, but its position can be adjusted. While the channel timer has position attributes, the timer isn\\"t shown on-screen, but its \"timeout\" attribute determines how long the channel banner displays. </s>"}
-{"text": "<s>[INST] How can I add and customize widgets on the canvas area? [/INST] Drag and drop the desired widget from the Widgets panel to the canvas. To customize its attributes, select and right-click on the widget, then edit in the pop-up window using the provided tools. </s>"}
-{"text": "<s>[INST] What are the menu options available at the top of each attributes pop-up window for managing widgets? [/INST] The menu options include \"Cut & Paste\" to move a widget to another portal page, \"Copy & Paste\" to replicate the widget to another page, \"Delete\" to remove the widget, and options like \"Send to Back\", \"Bring to Front\", \"Move Forwards\", and \"Move Backwards\" for adjusting widget layering. At the bottom, there are \"Save\" and \"Cancel\" buttons to apply or discard changes. </s>"}
-{"text": "<s>[INST] How do I move or resize a widget on a portal page? [/INST] To move a widget, click on it and drag it when you see the “hand” icon or another specific icon. If the widget shows an expander icon at its bottom right corner, you can drag it to resize. Additionally, many widgets have attribute options for positioning and resizing. </s>"}
-{"text": "<s>[INST] How can I access and use the advanced options in the Color Picker pop-up window? [/INST] Click on the \"Advanced\" button at the bottom of the Color Picker to display advanced options for manual color adjustment, including RGB color code fields. After making adjustments, click \"Save\" at the bottom right to apply them. </s>"}
-{"text": "<s>[INST] How do I select an image from the Admin Client for use in the portal? [/INST] When given the option to select an image, a pop-up list of previously uploaded images to the Admin Client will appear. You can either upload a new image or choose one already uploaded. To select an image, tick the checkbox next to the desired image and click the \"Select\" button at the bottom right. If the image is in a folder, click the folder to view its contents. After selecting, a thumbnail of the chosen image will appear below the \"Select Image\" button in the attributes window. To remove the image later, click the “X” next to the thumbnail. </s>"}
-{"text": "<s>[INST] How can I customize a widget\"s attributes in the Project Editor? [/INST] To customize a widget\"s attributes, select and right-click on the widget. A pop-up window will display the widget\"s attributes. Depending on the widget, available attributes can range from default behaviors, size and position, text properties, text style, border style, image selection, background style, filters, inner focus, navigation directions, outer focus, to interaction actions. Each attribute allows you to tailor the widget according to your needs. Not all attributes apply to every widget; the pop-up window will show which ones are relevant for the selected widget. </s>"}
-{"text": "<s>[INST] How can you manage and modify widgets on a portal page using the Elements Window? [/INST] The Elements Window provides a list of widgets on the current portal page. You can change the order of widget layers by dragging and dropping, select multiple widgets for various actions using the <Shift> or <Ctrl> key, and hide or show layers. Hovering over or clicking an item in this window highlights the widget on the canvas with a green outline. Multiple widgets can be moved, cut, copied, or deleted. The visibility of a widget in the Editor can be toggled with the show or hide icon; however, hidden widgets in the Editor will still be visible on the TV when the project is deployed. </s>"}
-{"text": "<s>[INST] How can I view or update messages in the Admin Client? [/INST] In the Admin Client, click on \"Project\" in the menu bar, then click on \"Message\" under the Message category options panel. The Message screen will display a list of sent/saved messages, the recipients (rooms or groups), and the date of creation or editing. Advanced search options can be accessed using the Search & Filter field. </s>"}
-{"text": "<s>[INST] How can I enable the Message feature on the TV(s)? [/INST] To enable the Message feature on the TV(s), first add TVs in the Room screen and optionally set up group settings in the Group screen. Then, add the Message widget(s) to a project using the Project Editor. Finally, deploy the project containing the Message widget(s) to the TVs to allow the Admin Client to collect TV data. Once the feature is enabled, messages can be added or updated as needed. </s>"}
-{"text": "<s>[INST] How can I customize and activate the New Message Alert on portal pages? [/INST] To customize and activate the New Message Alert, toggle the \"New Message Alert\" ON. Adjust the message attributes by selecting options for displaying the alert while watching TV channels, choosing the alert box\\"s shape and color, and setting the font size, color, and style for the message text. Preview the alert, and then save your changes. </s>"}
-{"text": "<s>[INST] How can I create and send a new message to specific rooms or groups using the system? [/INST] To distribute a message to specific rooms or groups, first click on \"Create New\" above the message list. In the \"Edit Message\" pop-up, you can select a template, input a title, and type in the message body. After entering the desired information, you can either save it for future use or send it immediately. If you decide to send it, a subsequent window will prompt you to select the targeted rooms or groups. Once you\\"ve made your selections, finalize by clicking \"Send\". The sent message will then be visible in the saved messages list with updated delivery details. </s>"}
-{"text": "<s>[INST] How can I modify an existing message and its recipient room/group selections in the system? [/INST] To modify an existing message, click the edit button next to the message you wish to change. In the pop-up, you can alter the title, remote status, body text, or select a new template. After making the desired edits, you can either save the changes without adjusting the room/group selections or review and modify the recipient rooms/groups. If editing recipients, use the checkboxes to select or deselect rooms or groups, then transfer between available and selected lists using arrows. Confirm your edits by clicking \"OK\" or \"Send\", or cancel to discard changes. </s>"}
-{"text": "<s>[INST] How do I delete single, multiple, or all saved messages from the system? [/INST] To delete messages, select the checkbox next to the desired message or messages. For a single message, you can also click the delete button next to it. To delete all messages, select the checkbox next to the Title header. After choosing the messages, click the Delete button above the list. Confirm the deletion when prompted, or choose to cancel and return without deleting. </s>"}
-{"text": "<s>[INST] How can I access and manage the Message Templates? [/INST] Click on the \"Template\" button above the message list to open the Template pop-up window. This window will display any existing templates. If you wish to exit without making changes, click the \"Cancel\" button. </s>"}
-{"text": "<s>[INST] How can I create and save a new Message Template? [/INST] Click on the \"+\" button in the Template pop-up window, then in the \"Edit Template\" window, fill in the \"Title\" and \"Body\" fields with the desired content. After inputting the information, click \"Save\" to store the template or \"Cancel\" if you wish not to save. Once done, you can close the Template window or create more templates as needed. </s>"}
-{"text": "<s>[INST] How can I modify an existing Message Template? [/INST] In the Template window, select the edit button next to the message template you want to change. This will open the \"Edit Template\" window where you can update the title and body text. After making your changes, click \"Save\" to store the updated template or \"Cancel\" if you decide not to save. You can then close the Template window or continue editing other templates. </s>"}
-{"text": "<s>[INST] How do I delete a saved Message Template? [/INST] In the Template window, you can select the checkbox next to the specific template(s) you want to delete, or select all templates using the checkbox by the Template Title header. After making your selection, click the delete button above the template list. You\\"ll be prompted for confirmation, and you can choose \"Yes\" to delete or \"No\" to cancel. Afterward, you can either work on other templates or close the Template window. </s>"}
-{"text": "<s>[INST] How do I access the Welcome Greeting screen to view or update greetings? [/INST] Click on \"Project\" in the Admin Client menu bar, then select \"Welcome Greeting\" under the Message category options panel on the left. This screen displays a list of sent/saved greetings and the rooms or groups they were sent to. There\\"s also a Search & Filter field for advanced search options. </s>"}
-{"text": "<s>[INST] How do I enable the Welcome Greeting feature on the TV(s)? [/INST] First, add TVs in the Room screen and optionally set up groups in the Group screen if you want to send greetings to TV groups. Next, add a Text widget to a project in the Project Editor and select the “Show” option for Welcome Mode. Finally, deploy the project with the Text widget to the TVs, which allows the Admin Client to gather detailed TV data. </s>"}
-{"text": "<s>[INST] How do I change a welcome greeting\"s display status on the Welcome Greeting screen? [/INST] Click the ON/OFF toggle button next to the desired welcome greeting, then click the Save button at the top right. Confirm by clicking OK in the pop-up window. </s>"}
-{"text": "<s>[INST] How do I create and send a new welcome greeting? [/INST] Click on \"Create New\" above the welcome greeting list. In the pop-up, type the greeting text for each supported language, ensuring it\\"s compatible with the TVs. Select the display schedule using the calendar icon. After entering the greeting and schedule, choose either to save the greeting or assign it to a room. If assigning, a second window will appear to select rooms or groups. After selecting rooms/groups, click \"Send\" to distribute the greeting. A confirmation will appear once sent, and the Welcome Greeting screen will show the new greeting\\"s status and display information. If not ready to send, you can save for future use or cancel. </s>"}
-{"text": "<s>[INST] How do I modify an existing welcome greeting? [/INST] Click the button next to the greeting you want to modify. In the pop-up, adjust the greeting text or schedule as needed. After making edits, you can either save the changes without adjusting room/group selections or review the assigned rooms/groups. If reviewing room/group assignments, you can add or remove selections. Save the changes when done or cancel to exit without saving. </s>"}
-{"text": "<s>[INST] How do I delete one or multiple saved welcome greetings? [/INST] Choose the desired welcome greeting(s) by checking the checkbox next to each one. To delete a single greeting, you can also click the delete button next to it. For multiple deletions, select each greeting you want to delete and click the \"Delete\" button. To delete all greetings, select the checkbox next to the Message header and then click \"Delete\". Confirm your choice when prompted. If you decide not to delete, click \"No\" to return without making changes. </s>"}
-{"text": "<s>[INST] How do I view or update the ticker text in the Admin Client? [/INST] Click on \"Project\" in the Admin Client menu bar, then select \"Ticker\" under the Message category options panel on the left. This will display a list of created tickers, including the rooms assigned to each ticker and the creation/editing date. You can also use the \"Search & Filter\" field for advanced search options. </s>"}
-{"text": "<s>[INST] How can I specify if the ticker text should be displayed while users are watching standard TV channels? [/INST] Click the checkbox next to “Display when watching TV Channels” at the top of the Ticker screen. After making your selection, click the \"Save\" button at the top right to save changes. Once saved, a confirmation pop-up will appear, and you can click \"OK\" to close it. It\\"s recommended to preview each ticker before saving and to verify the text displays on the TV(s) after saving. </s>"}
-{"text": "<s>[INST] How can I make the Ticker feature available on the TV(s)? [/INST] First, add TVs in the Room screen. You can also optionally add groups in the Group screen. Then, deploy a project from either the Project screen or the Project Editor to the TV(s) to allow the Admin Client to gather TV data. </s>"}
-{"text": "<s>[INST] How can I change the display status of a ticker on the Ticker screen? [/INST] Click the ON/OFF toggle button next to the desired ticker, then click the Save button at the top right. A confirmation window will appear; click OK to confirm the change. </s>"}
-{"text": "<s>[INST] How can I create a ticker and designate it to be shown on TVs? [/INST] To create a ticker for TV display, start by selecting \"Create New\" above the ticker list. This will bring up an Edit Ticker window. Here, input the desired ticker text within the Content section, ensuring it\\"s written in a supported language and follows text guidelines. In the Style section, choose how the ticker looks and behaves, such as its position, scroll direction, speed, and appearance. Next, decide when the ticker appears using the Schedule section. It\\"s advised to preview the ticker to check its display before proceeding. After previewing, you can save your work or choose the \"Assign\" option to select the room(s) or group(s) that will show the ticker. In the following window, opt for either Room or Group, then pick from the available choices. After making your selection, move them to the Selected Rooms/Groups list. Finally, either send the ticker to its designated locations or save it for future use. </s>"}
-{"text": "<s>[INST] How can I modify an existing ticker and its room/group assignments? [/INST] To modify a ticker, click the button next to the desired ticker. In the pop-up, update the ticker text, display settings, and distribution schedule. Previewing the ticker is recommended due to potential display variations between PCs and different TV models. After editing, either save the changes directly or click \"Assign\" to revise the selected room(s) or group(s) to receive the ticker. If reviewing room/group assignments, you can remove or add rooms or groups as needed. To save changes, click \"Save\" or choose \"Cancel\" to discard modifications. </s>"}
-{"text": "<s>[INST] How can I delete a single or multiple tickers? [/INST] To delete a ticker, either select the checkbox next to the desired ticker and click \"Delete\", or directly click the button at the ticker\\"s right. For multiple tickers, select the checkboxes for each ticker you want to delete and then click \"Delete\". To delete all tickers, click the checkbox near the Ticker header and then the \"Delete\" button. Upon being prompted, click \"Yes\" to confirm the deletion or \"No\" to cancel the action. </s>"}
-{"text": "<s>[INST] How can I view, upload, or sort images in the application? [/INST] To view or upload images, go to \"Project\" in the Admin Client menu bar and then select \"Image\" under the \"Library\" category. The Image screen will display both default system images and uploaded images with their size and addition date. To search for specific images, use the \"Search\" field. For sorting, click the down arrow beside any column header to sort images by name, size, or date in either ascending or descending order. </s>"}
-{"text": "<s>[INST] What guidelines should I follow when uploading image files in the Admin Client? [/INST] Use letters and/or numbers for image file names and avoid special characters. Use PNGs or baseline JPEGs for optimal display. The maximum resolution for images is 1920 x 1080 pixels, and image files should ideally be no larger than 200 KB to ensure swift portal navigation. The total data that can be deployed to each TV is capped at 35 MB. If a project size exceeds this, consider using fewer or smaller images. </s>"}
-{"text": "<s>[INST] How can I upload multiple images to a specific folder in the system? [/INST] Select the desired folder or create a new one, then click the \"Upload\" button. In the pop-up window, choose the images and click \"Open\" to add them to the image list. Note that images with the same file name cannot be uploaded, even to different folders. </s>"}
-{"text": "<s>[INST] How do I create a new image folder in the system? [/INST] Click on the add icon next to an existing folder or click on the ellipses next to an unpopulated folder and choose \"New Folder\". In the pop-up, type the folder name and click \"Create\". The new folder will then appear on the Image screen. </s>"}
-{"text": "<s>[INST] How do I delete an image folder? [/INST] Click on the ellipses next to the folder\\"s name and choose \"Delete Folder\". However, ensure all images within the folder are deleted first. Confirm deletion when prompted or click \"No\" to cancel the action. Note that default system and certain Admin Client folders cannot be deleted. </s>"}
-{"text": "<s>[INST] How do I move an image folder? [/INST] Click on the ellipses next to the folder\\"s name, select \"Move\" from the submenu, choose the destination folder in the Move pop-up window, and click \"OK\". If you change your mind, click \"Cancel\" to avoid moving the folder. </s>"}
-{"text": "<s>[INST] How can I delete images from the server? [/INST] To delete images, select the desired image(s) using the checkboxes, then click the \"Delete\" button above the image list. For a single image, you can also click the button at the right of the image. When prompted, click \"Yes\" to confirm deletion or \"No\" to keep the image(s). Note that default images and images currently in a project cannot be deleted. </s>"}
-{"text": "<s>[INST] How can I move images from one folder to another? [/INST] To move images, select the desired image(s) using the checkboxes, then click the \"Move\" button above the image list. In the Move pop-up window, choose the destination folder and click \"OK\". If you change your mind, click \"Cancel\" to remain on the Image screen without moving the image(s). Note that images currently in a project cannot be moved. </s>"}