National-Digital/qld-consumer-complaints

Consumer complaints received by the Office of Fair Trading, Queensland, latest period

Each consumer complaint received by the Queensland Office of Fair Trading in the newest published period, with date, channel, industry, product and region.

This is a copy of the 2026-05-07 version of this dataset on publicdata.au, where it has 6,641 rows and 7 fields. The same version is kept at https://publicdata.au/d/qld-consumer-complaints/v/2026-05-07/ in 9 formats, with every earlier version and a query API.

Attribution

The data is published by Department of Justice under CC BY 3.0 AU, https://creativecommons.org/licenses/by/3.0/au/. The licence requires this attribution:

Department of Justice, Queensland Government, Consumer complaints, Office of Fair Trading, sourced 3 October 2026, https://www.data.qld.gov.au/dataset/consumer-complaints-office-of-fair-trading, licensed under CC BY 3.0 AU.

To cite this version, including where it was serialised:

Department of Justice, Queensland Government, Consumer complaints, Office of Fair Trading, sourced 3 October 2026, https://www.data.qld.gov.au/dataset/consumer-complaints-office-of-fair-trading, licensed under CC BY 3.0 AU. Serialised and versioned by National Digital at publicdata.au, https://publicdata.au/d/qld-consumer-complaints/v/2026-05-07/

This is an independent republication. The publisher has not endorsed this site.

Versions

publicdata.au keeps a new version each time the publisher changes the source file, and lists them all at https://publicdata.au/d/qld-consumer-complaints/versions.json. This repository tags each version it holds as v<date>, so load_dataset("National-Digital/qld-consumer-complaints", revision="v2026-05-07") always returns these rows.

Query it without downloading

The publicdata.au query API filters and totals the newest version of this dataset and needs no key:

https://publicdata.au/api/v1/datasets/qld-consumer-complaints/rows?limit=10

Fields

Field	Type	Description
case_number	string	Case Number
initiated	string	The date the complaint was opened, kept as text as published. The office writes it month first in the January to March 2026 file, such as 1/13/2026 0:00, and day first in earlier files, so it is not read as a date.
channel	string	Channel
industry	string	Industry
product	string	Product
oft_region	string	The office region handling the complaint. Some rows name another state and some are blank.
vulnerable_group	boolean	Vulnerable Group Provided

publicdata.json beside the data names the version, licence, attribution and the SHA-256 of the publisher's file it was built from.