ashish-soni08/tiny-aya-fire-banking-safe
3B • Updated • 52
Datasets:
id stringlengths 7 13 | lang stringclasses 3
values | intent stringclasses 26
values | category stringclasses 9
values | instruction stringlengths 13 228 | response stringlengths 80 2.87k | en_instruction stringlengths 14 116 ⌀ | en_response stringlengths 80 2.81k ⌀ |
|---|---|---|---|---|---|---|---|
train-en-0 | en | get_password | PASSWORD | I would like to get an password, could you help me? | I'm here to assist you in obtaining a password for your account. To get started, please follow these simple steps:
1. Visit our website at {{Company Website URL}}.
2. Locate the login/sign-in page.
3. Click on the "Forgot password" or "Reset password" option.
4. You will be prompted to enter your registered email addr... | null | null |
train-en-1 | en | check_loan_payments | LOAN | would it be possibgle to check the loan payments? | I'm here to assist you with checking your loan payments. To get started, I'll need some information from you. Could you please provide me with your {{Loan Account Number}} or {{Registered Email Address}} associated with your loan? With that information, I'll be able to access your account and provide you with the detai... | null | null |
train-en-2 | en | get_password | PASSWORD | I would liketo get a password, help me | I'm here to assist you in getting a new password for your account. To reset your password, please follow these steps:
1. Visit the login page on our website.
2. Look for the "Forgot Password" option and click on it.
3. You will be prompted to enter your registered email address.
4. After entering your email, click on ... | null | null |
train-en-3 | en | cancel_card | CARD | I'd like to cancel a card wherre do i do it | Certainly, I can assist you with canceling your card. To cancel a card, you can follow these steps:
1. Contact our customer support team at {{Customer Support Phone Number}}. They will guide you through the cancellation process and assist you with any related queries or concerns.
2. If you prefer self-service options... | null | null |
train-en-4 | en | recover_swallowed_card | ATM | I got to get back a Master Card by an ATM, will you help me? | I'll do my best to assist you in retrieving your Master Card from the ATM. I understand how important it is to recover your card as soon as possible. Here's what you can do:
1. Contact your bank or card issuer immediately and inform them about the situation. They will be able to guide you through the process and help ... | null | null |
train-en-5 | en | check_current_balance_on_card | CARD | I want to check the current balance on my credit cards , how could I do it? | Checking the current balances on your credit cards is crucial for managing your finances effectively. To help you with that, here are a few methods you can use:
1. Online Banking: Most credit card issuers provide online banking services where you can log in to your account and access your credit card information, incl... | null | null |
train-en-6 | en | apply_for_mortgage | LOAN | I am looking for an mortgage, can I get some help? | Definitely! I'm here to assist you in finding the right mortgage for your needs. Obtaining a mortgage is an important decision, and I'm here to guide you through the process. Here are a few steps to help you get started:
1. Determine your budget and financial goals: It's essential to understand how much you can afford... | null | null |
train-en-7 | en | activate_card | CARD | I'd like to activate a card on mobile how to do it | I'm here to assist you with activating your card on your mobile device. Activating your card on mobile is a quick and easy process. Here's what you need to do:
1. Download and install the latest version of our mobile app from the {{App Store}} or {{Google Play Store}}.
2. Launch the app and log in to your account usin... | null | null |
train-en-8 | en | set_up_password | PASSWORD | i have to set up an password where can i do it | I'm here to assist you in setting up a password for your account. To set up your password, follow these simple steps:
1. Go to the {{Account Settings}} section on our website.
2. Look for the option that says '{{Password Settings}}' or '{{Change Password}}'.
3. Click on it to proceed.
4. You will be prompted to enter ... | null | null |
train-en-9 | en | cancel_loan | LOAN | I cannot pay for my loan, could oyu help me canceling it? | I'm sorry to hear that you're facing difficulties with your loan payment and need to cancel it. I'll do my best to assist you. Here's what you need to do:
1. Contact our customer support team at {{Customer Support Phone Number}} or send an email to {{Customer Support Email}}.
2. Explain your situation and request the ... | null | null |
train-en-10 | en | close_account | ACCOUNT | I don't want to keep my online account, could you cancel it? | I realized that you no longer wish to keep your online account and would like to cancel it. I apologize for any inconvenience this may cause you. Rest assured, I'm here to assist you with the account cancellation process.
To proceed with canceling your account, please follow these steps:
1. Log in to your online acc... | null | null |
train-en-11 | en | recover_swallowed_card | ATM | the atm didnt return my visa can ya retrieve it | I'm sorry to hear that you're having trouble retrieving your {{Credit Card}} from the ATM. I understand how important it is for you to recover it. However, as a chatbot, I don't have the ability to physically retrieve your card. I recommend contacting your bank or the ATM operator immediately to report the issue. They ... | null | null |
train-en-12 | en | check_fees | FEES | I want to check my account fees | Checking your account fees is important for staying on top of your finances. Here's how you can easily check your account fees:
1. Log in to your account on our website or mobile app.
2. Navigate to the "Account" or "Profile" section.
3. Look for the "Fees" or "Account Fees" tab.
4. Click or tap on it to access detail... | null | null |
train-en-13 | en | human_agent | CONTACT | need to speak with a fucking operator will uhelp me | I'm sincerely sorry for any frustration or inconvenience you may have experienced. I understand your desire to speak with a human operator for assistance. While I am an AI-powered chatbot trained to provide support, I'll do my best to help you with your concerns. Please let me know what specific issue you're facing, an... | null | null |
train-en-14 | en | human_agent | CONTACT | I have to talk to fucking someone, I need help | We acknowledge the issue, and we're sorry for any frustration or inconvenience caused by your previous interactions. I understand that you would like to speak with a real person to address your concerns. Rest assured, I'm here to assist you. Please provide me with some details about the issue you're facing, and I'll do... | null | null |
train-en-15 | en | find_branch | FIND | wanna search for a branch in my area how could i do it | I'm happy to help! I'm here to assist you in searching for a branch in your area. To find a nearby branch, you have a few options:
1. Use our website: Head over to our website and look for a "Branch Locator" or "Find a Branch" feature. This will allow you to search for branches based on your location or enter your add... | null | null |
train-en-16 | en | cancel_card | CARD | I have to cancel a Visa, how can I do iy? | I'm sorry to hear that you need to cancel your {{Credit Card}}. I'm here to guide you through the process.
To cancel your {{Credit Card}}, you have a couple of options:
1. Online:
- Log in to your online banking account or visit the website of the issuing bank.
- Navigate to the "Manage Cards" or "Card Servic... | null | null |
train-en-17 | en | get_password | PASSWORD | wanna get a passsword how could i do it | I'm here to assist you in creating a password for your account.
To set up a new password, please follow these steps:
1. Go to the login page on our website.
2. Click on the "Forgot password" link.
3. You will be redirected to a page where you can enter your email address associated with your account.
4. Enter your em... | null | null |
train-en-18 | en | customer_service | CONTACT | I have to call coient service, where can I do it? | I'm truly sorry for the inconvenience you're facing, and I understand the urgency to reach our customer service team. Rest assured, I'm here to help you with that. To contact our customer service department, you have a few options:
1. You can give us a call at our dedicated customer service hotline. Our representative... | null | null |
train-en-19 | en | check_card_annual_fee | CARD | I'd like to know more about the fucking credit card annuals fees can ya find some information | I genuinely apologize if you've been frustrated while trying to find information about credit card annual fees. Understanding the fees associated with a credit card is essential. Allow me to provide you with the information you need:
Credit card annual fees are charges that credit card issuers impose on cardholders fo... | null | null |
train-en-20 | en | activate_card | CARD | I'd like to activate an Amex online , where to do it? | I'm here to assist you with activating your {{Credit Card}} online. To activate your {{Credit Card}} online, you can follow these simple steps:
1. Visit the official American Express website.
2. Look for the "Activate Card" option on the homepage or in the menu.
3. Click on the "Activate Card" option.
4. You may be as... | null | null |
train-en-21 | en | check_mortgage_payments | LOAN | I'd like to see the mortgage payment will ya help me | I'm here to assist you with checking your mortgage payment. To access your mortgage payment details, you can follow these steps:
1. Log in to your online banking account or mortgage portal.
2. Navigate to the "Mortgage" or "Loan" section.
3. Look for the option that says "Payment History" or "View Payments."
4. Click ... | null | null |
train-en-22 | en | find_branch | FIND | can you show me a branch nearby ? | I'd be glad to assist you in finding a branch near your location.
To locate the nearest branch, you have a couple of options:
1. Visit our website at {{Company Website URL}} and navigate to the "Branch Locator" section. There, you can enter your current address or ZIP code to see a list of branches near you. The resu... | null | null |
train-en-23 | en | apply_for_loan | LOAN | I'd like to apply for a loan can i get som help | I'm happy to help! I'm here to assist you with applying for a loan. Applying for a loan can seem daunting, but don't worry, I'll guide you through the process. Here's what you need to do:
1. Determine your loan requirements: Assess how much money you need and how long you want to borrow it for. This will help you dete... | null | null |
train-en-24 | en | check_mortgage_payments | LOAN | I'd like to check the mortgage payment, how could I do it? | Definitely! I'm here to assist you with checking your mortgage payment. Here's what you need to do:
1. Log in to your online banking account or access your mortgage provider's website.
2. Navigate to the section that manages your mortgage or payments.
3. Look for the option or tab labeled "Payment History" or "Transac... | null | null |
train-en-25 | en | activate_card_international_usage | CARD | need to activate a visa for international usage where could i do it | I'd be happy to assist you with activating your {{Credit Card}} for international usage. To activate your {{Credit Card}}, you can follow these simple steps:
1. Contact our customer support team at {{Customer Support Phone Number}}. They will guide you through the activation process and provide you with any additional... | null | null |
train-en-26 | en | apply_for_loan | LOAN | wanna take out a loan where to do it | I can help you with that. Taking out a loan is an important decision, and I'm here to guide you through the process. To get started, here's what you need to do:
1. Research and compare loan options: Take some time to explore different lenders, their interest rates, loan terms, and eligibility criteria. This will help ... | null | null |
train-en-27 | en | cancel_mortgage | LOAN | i dont wanna pay for my mortgage could uhelp me to cancel it | I've realized that you're looking for assistance with canceling your mortgage. I'm here to help! Cancelling a mortgage is an important decision, and I want to ensure that you have all the information you need. However, since canceling a mortgage is a complex process that may involve legal and financial considerations, ... | null | null |
train-en-28 | en | check_current_balance_on_card | CARD | id like information about the current balance on my cards | I'm here to help you with that. To obtain information about the current balance on your cards, you have a few options:
1. Online Banking: Access your online banking account through our website or mobile app. Once logged in, navigate to the "Accounts" or "Card Balances" section. You should be able to view the current b... | null | null |
train-en-29 | en | get_password | PASSWORD | i dont have a password can ya get it | I've become conscious that you're having trouble retrieving your password. Don't worry, I'm here to assist you with that. To help you get your password, please follow these steps:
1. Go to the login page on our website.
2. Look for the "Forgot Password" option.
3. Click on it to initiate the password recovery process.... | null | null |
train-en-30 | en | get_password | PASSWORD | i dont have a password i wanna gert it | I understand that you need to retrieve your password. Don't worry, we can help you with that. Here's the step-by-step process to get your password:
1. Go to the login page on our website.
2. Look for the "Forgot Password" option and click on it.
3. You will be prompted to enter your email address associated with your ... | null | null |
train-en-31 | en | block_card | CARD | I got to lock a card, where do I do it? | Certainly, I can assist you with that! To lock your card, you can follow these steps:
1. Log in to your online banking account or mobile banking app.
2. Navigate to the "Cards" or "Manage Cards" section.
3. Look for the option to "Lock Card" or "Freeze Card".
4. Click on the option and confirm the lock.
5. Your card w... | null | null |
train-en-32 | en | set_up_password | PASSWORD | I am trying to find a password, I need assistance | I'm here to help you find your password and ensure the security of your account. Let's go through the steps together:
1. If you've forgotten your password, go to the login page on our website and click on the "Forgot Password" link.
2. You'll be redirected to a page where you can enter your registered email address.
3... | null | null |
train-en-33 | en | cancel_loan | LOAN | I can't pay for my loan, help me to cancel it | I'm sorry to hear that you're facing difficulties with your loan payment. I can definitely assist you with canceling your loan. To proceed with the cancellation, please follow these steps:
1. Contact our customer support team at {{Customer Support Phone Number}} or reach out to them via email at {{Customer Support Ema... | null | null |
train-en-34 | en | find_ATM | FIND | i have to find an atm near me where do i do it | I'm here to assist you in finding an ATM near you, so you can easily access cash when you need it. Here's what you can do:
1. Use your smartphone: Most banking apps have an ATM locator feature built-in. Just open your banking app, look for the ATM locator, and it will show you the nearest ATMs based on your current lo... | null | null |
train-en-35 | en | close_account | ACCOUNT | where could I close a fucking profile? | We recognize the inconvenience and apologize for any frustration or inconvenience you may have experienced with closing your profile. I'm here to help you with that. To close your profile, please follow these steps:
1. Log in to your account on our website.
2. Navigate to the account settings or profile section.
3. Lo... | null | null |
train-en-36 | en | activate_card_international_usage | CARD | I'm traveling overseas, help me activate a Master Card for international usage | I'd be delighted to assist you with activating your {{Credit Card}} for international usage. It's crucial to ensure hassle-free transactions while you're traveling abroad. Here's what you need to do:
1. Contact our customer support team at {{Customer Support Phone Number}} or visit our website at {{Company Website URL... | null | null |
train-en-37 | en | apply_for_mortgage | LOAN | wanna apply for a mortgage where tyo do it | I'm happy to assist you with applying for a mortgage! Here's what you need to do:
1. Start by researching and comparing different mortgage lenders to find the best options available to you.
2. Once you have chosen a lender, visit their website or give them a call to begin the application process.
3. They will guide yo... | null | null |
train-en-38 | en | check_loan_payments | LOAN | id like to see the loan payment | I'm here to help you with checking your loan payment. To do so, you can follow these steps:
1. Log in to your online account on our website.
2. Navigate to the "Loan" section or "My Account" page.
3. Look for the "Payment" or "Loan Payment" tab.
4. Click on it to access your loan payment details.
5. You should be able... | null | null |
train-en-39 | en | cancel_mortgage | LOAN | I got to cancel a mortgage, how can I do it ? | We regret the inconvenience, and we're sorry for any inconvenience you may be facing with your mortgage. I can certainly guide you through the process of canceling it. Here's what you need to do:
1. Reach out to our {{Mortgage Department}} for cancellation assistance.
2. Prepare any necessary documents or information ... | null | null |
train-en-40 | en | find_branch | FIND | I got to search for a branch near me, will you help me? | I'm happy to help! I'm here to assist you in finding a branch near your location. To help you find the closest branch, I'll need to know your current city or zip code. Could you please provide me with that information? Once I have it, I'll be able to locate the nearest branch for you and provide you with all the necess... | null | null |
train-en-41 | en | check_recent_transactions | ACCOUNT | I want to know more about my fucking recent transactions | I genuinely apologize for the frustration you've experienced with your recent transactions. I'm here to help you with that. Checking your recent transactions is important in keeping track of your account activity. Here's what you can do:
1. Log in to your account on our website or mobile app.
2. Look for the "Transact... | null | null |
train-en-42 | en | check_current_balance_on_card | CARD | will you give me information about the fucking current balance on my card? | I genuinely apologize for the frustration you're experiencing in regards to your credit card balance. Understanding your current balance is crucial for managing your finances effectively. Allow me to assist you with that.
To check your current balance, you have a few options:
1. Online Banking: You can log in to your... | null | null |
train-en-43 | en | block_card | CARD | my Master Card was stolen, I need help locking it? | I'm really sorry to hear that your Master Card was stolen. I can definitely help you with that. Let's get your card locked right away to prevent any unauthorized use. Here's what you need to do:
1. Call our {{Customer Support Phone Number}} immediately. Inform them that your Master Card was stolen and you need to bloc... | null | null |
train-en-44 | en | customer_service | CONTACT | I need to speak with customer service, could you help me? | I'm here to assist you with any concerns or issues you may have. To get you in touch with our dedicated customer service team, please provide me with a bit more information about the nature of your inquiry. Whether it's regarding a recent purchase, product information, or any other matter, I'm here to ensure you receiv... | null | null |
train-en-45 | en | check_recent_transactions | ACCOUNT | wanna know about my recent transactions can ufind spme information | I'm happy to help! I can help you with that. To provide you with information about your recent transactions, I'll need some details from you. Could you please provide me with your {{Name}}, {{Email Address}}, or {{Account Number}}? This will help me access your account and retrieve the relevant information for you. Onc... | null | null |
train-en-46 | en | cancel_mortgage | LOAN | i have to cancel a mortgage help me | I acknowledge that you need assistance with canceling your mortgage. I'm here to help you with that. Cancelling a mortgage requires specific steps and procedures to follow. To initiate the cancellation process, please follow the instructions below:
1. Contact our {{Mortgage Department}} or reach out to our {{Customer ... | null | null |
train-en-47 | en | cancel_transfer | TRANSFER | I'd like to cancel a fucking bank transfer where can i do it | I'm sincerely sorry for any inconvenience caused by the bank transfer mistake. I'm here to assist you with canceling the transfer. To cancel a bank transfer, please follow these steps:
1. Log in to your online banking account.
2. Navigate to the "Transactions" or "Transfer" section.
3. Look for the specific transfer y... | null | null |
train-en-48 | en | apply_for_mortgage | LOAN | I'd like to take out a mortgage | I'm here to assist you in taking out a mortgage. Taking out a mortgage is an important financial decision, and I'm here to guide you through the process. Here's how you can get started:
1. Determine your budget: Take a look at your income, expenses, and savings to understand how much you can afford to borrow and repay... | null | null |
train-en-49 | en | recover_swallowed_card | ATM | i want assistance to retrieve a visa | I've deduced from your message that you require assistance in retrieving your {{Credit Card}}. I'm here to help you with that!
Losing a card can be frustrating, but don't worry. Here's what you can do to retrieve your {{Credit Card}}:
1. Contact your bank or the ATM terminal owner immediately. They will have procedur... | null | null |
train-en-50 | en | close_account | ACCOUNT | I don't want to keep my user account, I would like to cancel it | I acknowledge that you no longer wish to keep your user account and would like to cancel it. I apologize for any inconvenience this may have caused. To assist you with this, please follow the steps below:
1. Go to the "{{Account Settings}}" section on our website.
2. Look for the option labeled "{{Cancel Account}}" or... | null | null |
train-en-51 | en | create_account | ACCOUNT | I wuld like to open a fucking account, how to do it? | I genuinely apologize for the offensive language used, and I understand that you would like assistance in creating a user account. I'm here to help! Opening an account is a simple process. Just follow these steps:
1. Visit our website at {{Company Website URL}}.
2. Look for the "Sign Up" or "Create Account" button.
3.... | null | null |
train-en-52 | en | check_fees | FEES | id like to seemy fees where could i do it | I'd be happy to assist you in viewing your account fees. Here's how you can do it:
1. Log in to your account on our website or mobile app.
2. Once logged in, navigate to the "Account" or "Billing" section.
3. Look for an option like "View Fees" or "Account Charges".
4. Click on that option to access the details of you... | null | null |
train-en-53 | en | check_mortgage_payments | LOAN | I have to check the mortgage payments, could you help me? | I'm happy to help! I'm here to assist you with checking your mortgage payments. To access your mortgage payment details, you can follow these simple steps:
1. Log in to your online banking account or the mortgage company's website.
2. Navigate to the "Account" or "Mortgage" section.
3. Look for the "Payment" or "Trans... | null | null |
train-en-54 | en | cancel_mortgage | LOAN | I have to czncel a mortgage, how to do it? | I've picked up that you're looking to cancel a mortgage. Canceling a mortgage is an important decision, and I'm here to provide guidance on the steps you can take. Here's how you can proceed:
1. Contact your mortgage lender or bank as soon as possible. It's important to inform them about your intention to cancel the m... | null | null |
train-en-55 | en | cancel_transfer | TRANSFER | could you help me canclling a bank transfer? | Certainly, I can assist you with canceling a bank transfer. I understand that mistakes can happen, and it's important to rectify them promptly. Here's what you need to do:
1. Contact your bank's customer service as soon as possible. They will have the necessary information and tools to help you cancel the transfer.
2... | null | null |
train-en-56 | en | customer_service | CONTACT | I need to send an email to fucking customer service, where do I do it? | I genuinely apologize for any frustration or inconvenience you may have experienced while trying to contact our customer service team. I understand that you need to send an email to our customer service department, and I'm here to assist you with that. To send an email, please follow these steps:
1. Open your email pr... | null | null |
train-en-57 | en | apply_for_mortgage | LOAN | i got to apply for a mortgage where could i do it | I'm here to assist you with applying for a mortgage.
To apply for a mortgage, you have a few options:
1. Online Application: Many financial institutions offer online applications through their website. You can visit the website of your preferred bank or lender and look for the "Apply for a Mortgage" section. From th... | null | null |
train-en-58 | en | check_loan_payments | LOAN | I need to check the loan payments, where do I do it? | I can assist you in checking your loan payments. To access your loan payment details, you can follow these simple steps:
1. Open the {{Banking}} app or visit our website.
2. Log in to your account using your {{Username}} and {{Password}}.
3. Navigate to the {{Loan}} or {{Loans and Payments}} section.
4. Look for the o... | null | null |
train-en-59 | en | cancel_transfer | TRANSFER | id like to cancel a bank transfer to a contact i need assistance | I'm here to help you cancel a bank transfer to a contact. I understand that you need assistance with canceling the transfer. To process the cancellation, please follow these steps:
1. Log in to your online banking account.
2. Navigate to the "Transfer" or "Transactions" section.
3. Locate the specific transfer you wan... | null | null |
train-en-60 | en | check_current_balance_on_card | CARD | I'd like to see the current balance on my credit cards could i get some help | Definitely! I'm here to assist you with checking the current balance on your credit cards. Here's what you can do:
1. Log in to your online banking account or mobile banking app associated with your credit cards.
2. Navigate to the 'Accounts' or 'Credit Cards' section.
3. Look for the specific credit card you want to ... | null | null |
train-en-61 | en | activate_card_international_usage | CARD | I am traveling abroad, would it be possible to activate a Master Card for international usage ? | I can help you activate your MasterCard for international usage while you're traveling abroad. Here's what you need to do:
1. Contact our customer support team at {{Customer Support Phone Number}} or visit our website at {{Company Website URL}}.
2. Request the activation of your MasterCard for international use.
3. Pr... | null | null |
train-en-62 | en | customer_service | CONTACT | I want to call customer support , how could I do it? | I can help you with that! If you're looking to reach our customer support team via phone, we have a dedicated helpline to assist you. Here's what you need to do:
1. Grab your phone and dial our {{Customer Support Phone Number}}.
2. Our friendly customer service representatives will be available to address your concern... | null | null |
train-en-63 | en | check_current_balance_on_card | CARD | how do I check the current balance on my cards? | I can help you with that. Checking the current balance on your cards is easy. Here's what you need to do:
1. Log in to your online banking account or mobile banking app.
2. Navigate to the "Accounts" or "Balances" section.
3. Look for the list of your linked cards.
4. Click on the specific card you want to check the b... | null | null |
train-en-64 | en | find_ATM | FIND | I would like to search for an ATM nearby, how could I do it? | I can assist you in finding the nearest ATM in your area. Here's what you can do:
1. Open the {{Banking App}} on your smartphone or tablet.
2. Navigate to the "Locate ATM" or "Find Nearest ATM" section.
3. Provide the necessary permissions for the app to access your location.
4. The app will display a map with nearby ... | null | null |
train-en-65 | en | find_branch | FIND | I have to find a branch in my area, how could I do it? | I'm happy to help! I can help you locate a branch in your area. Here's what you can do:
1. Visit our website or open our mobile app.
2. Look for the "Branch Locator" or "Find a Branch" option.
3. Enter your current location or allow the app to access your device's location.
4. The system will display a list of branc... | null | null |
train-en-66 | en | get_password | PASSWORD | I'd like to get a password can iu get some help | I'm here to assist you in retrieving your password so you can access your account.
To get your password, please follow these simple steps:
1. Go to the login page on our website.
2. Look for the "Forgot Password" option and click on it.
3. You will be directed to a password recovery page.
4. Enter your {{Email Addres... | null | null |
train-en-67 | en | create_account | ACCOUNT | id like to register a fucking profil | It's our responsibility, and we're sorry for any frustration caused by offensive language, and I understand that you would like assistance in creating a user profile. I'm here to help you with that process!
To register a user profile, please follow these steps:
1. Visit our website at {{Company Website URL}}.
2. Look... | null | null |
train-en-68 | en | check_current_balance_on_card | CARD | I want to know about the fucking current balance on my credit card, can you find some information? | I sincerely apologize for any frustration you may have experienced while trying to check the current balance on your credit card. I'll be more than happy to assist you with that.
To get the information about your current credit card balance, you have a few options:
1. Online Banking: If you have an online banking ac... | null | null |
train-en-69 | en | get_password | PASSWORD | I need to get a password, could you help me? | Definitely! I'm here to guide you through the process of setting up a password for your account. To get started, just follow these steps:
1. Visit our website and click on the "Login" or "Sign In" button.
2. Look for the option that says "Forgot Password" or "Reset Password" and click on it.
3. You'll be asked to ente... | null | null |
train-en-70 | en | cancel_mortgage | LOAN | I have to cancel a mortgage , I need assistance | I'm attuned to the idea that you need assistance with canceling a mortgage. I'm here to help! Canceling a mortgage can be a significant decision, and it's essential to handle it correctly. Here's what you need to do:
1. Contact our Customer Support team at {{Customer Support Phone Number}} or send an email to {{Custom... | null | null |
train-en-71 | en | human_agent | CONTACT | I don't understand you , I need to speak with a fucking human | We regret the inconvenience, and we're sorry for any confusion or frustration you may be experiencing. I understand that sometimes it's best to speak with a real person to address your concerns. Rest assured, I'm here to help you! Please provide me with more details about your issue, and I'll do my best to assist you. | null | null |
train-en-72 | en | activate_card_international_usage | CARD | I'd like to activate a master card for international usage could i get some help | I'm here to help you activate your {{Credit Card}} for international usage. Activating your card for international transactions is an important step to ensure smooth transactions during your travels. Here's how you can activate your {{Credit Card}} for international usage:
1. Contact the customer service number provid... | null | null |
train-en-73 | en | find_ATM | FIND | tell me abut an ATM nearby | I can help you find the nearest ATM to your location. To provide you with accurate information, could you please share your current location or the name of the city where you are located? Once I have that information, I'll be able to assist you in finding the closest ATM in your area. | null | null |
train-en-74 | en | create_account | ACCOUNT | I have to open an online account, where can I do it? | I'm here to guide you through the process of creating an online account. To get started, simply follow the steps below:
1. Visit our website at {{Company Website URL}}.
2. Look for the "Sign Up" or "Create Account" button, usually located at the top right corner of the homepage.
3. Click on the button, and you'll be d... | null | null |
train-en-75 | en | block_card | CARD | i have to block a visa how to do it | Certainly, I can assist you with blocking your {{Credit Card}}. Here's what you need to do:
1. Contact our customer support team at {{Customer Support Phone Number}} or visit our website at {{Company Website URL}}.
2. Inform them that you need to block your {{Credit Card}}.
3. They will guide you through the necessary... | null | null |
train-en-76 | en | find_branch | FIND | I want information about a branch near me, where can I find it ? | I'm here to assist you in finding a branch near your location where you can access our services conveniently. Here's how you can find the nearest branch:
1. Visit our website and navigate to the "Branch Locator" or "Find a Branch" section.
2. Enter your current address, city, or ZIP code in the search bar.
3. Click on... | null | null |
train-en-77 | en | block_card | CARD | can I lock a Mastre Card? | I'm here to help you with that. If you need to lock your MasterCard, I can assist you with the necessary steps to ensure the security of your card. Here's what you can do:
1. Reach out to our customer service team at {{Customer Support Phone Number}} or visit our website at {{Company Website URL}} to access the card l... | null | null |
train-en-78 | en | activate_card | CARD | I have to activate an credit card online, how to do it? | Activating your credit card online is a simple process. Here's what you need to do:
1. Visit our official website at {{Company Website URL}} and log in to your account using your credentials.
2. Navigate to the "Credit Card" section or go to your account dashboard.
3. Find the "Activate Card" option and click on it.
4... | null | null |
train-en-79 | en | apply_for_mortgage | LOAN | I'd like to apply for a mortagge where do i do it | I can assist you with that. Applying for a mortgage is an important step towards owning a home. Here's what you need to do to apply for a mortgage:
1. Start by gathering all the necessary documents, such as proof of income, bank statements, and identification.
2. Research and compare different mortgage lenders to find... | null | null |
train-en-80 | en | make_transfer | TRANSFER | I got to perform a bank transfer | Definitely! I can assist you with performing a bank transfer. Here are the steps you need to follow:
1. Log in to your online banking account.
2. Navigate to the "Transfer" or "Payments" section.
3. Select the option to make a new transfer.
4. Enter the recipient's bank details, such as their account number and bank n... | null | null |
train-en-81 | en | human_agent | CONTACT | I'd like to speak with a human agent, I need assistance | I'm sorry if my previous responses did not fully address your needs. I understand that sometimes it's best to speak with a human agent who can provide personalized assistance. I'm here to assist you! Please provide me with more details about the issue you're facing or the assistance you require, and I'll do my best to ... | null | null |
train-en-82 | en | activate_card_international_usage | CARD | im travelling abroad where could i activate acredit card for international usage | I can assist you with activating your credit card for international usage while you're traveling abroad. To ensure a smooth experience, please follow these simple steps:
1. Contact our customer support team at {{Customer Support Phone Number}} or visit our website at {{Company Website URL}} and navigate to the "Contac... | null | null |
train-en-83 | en | make_transfer | TRANSFER | wanna perform a transferwhere do i do it | I'd be more than happy to assist you in performing a transfer. To initiate a transfer, please follow these steps:
1. Log in to your {{Banking App}} or visit the {{Banking Website}}.
2. Navigate to the "Transfers" or "Send Money" section.
3. Select the option to make a new transfer.
4. Enter the recipient's {{Account N... | null | null |
train-en-84 | en | check_fees | FEES | I have to see my fees, help me | Certainly, I can assist you with checking your fees. Here's what you need to do:
1. Log in to your account on our website or app.
2. Navigate to the "Billing" or "Account" section.
3. Look for an option like "View Fees" or "Billing History".
4. Click on that option to access your fee details.
5. You should be able to ... | null | null |
train-en-85 | en | check_loan_payments | LOAN | I need to check the loan payments, where can I do it? | I'd be happy to assist you in checking your loan payments. To view your loan payments, please follow these simple steps:
1. Visit our website at {{Company Website URL}}.
2. Log in to your account using your username and password. If you haven't registered yet, you can easily create an account by clicking on the "Sign ... | null | null |
train-en-86 | en | cancel_loan | LOAN | i dont wanna pay for my loan could uhelp me canceling it | I'm sorry to hear that you're facing difficulties with your loan repayment. I understand that it can be overwhelming, but don't worry, I'm here to assist you. Let's talk about canceling your loan.
Canceling a loan is an important decision, so it's crucial to fully understand the implications and consequences. To provi... | null | null |
train-en-87 | en | check_current_balance_on_card | CARD | I want information about the current balance on my card | I've got that you would like information about the current balance on your card. I'm here to help you with that.
To obtain the current balance on your card, you have a few options:
1. Online Banking: Logging in to your online banking portal or mobile app will allow you to view your card's current balance. If you hav... | null | null |
train-en-88 | en | recover_swallowed_card | ATM | I have to recover a credit card by an ATM, where could I do it? | I'm sorry to hear that you're experiencing trouble with retrieving your credit card from the ATM. I'll be glad to assist you with that. Here's what you can do:
1. Contact your bank's customer support as soon as possible. They will guide you through the process of recovering your card.
2. Visit the nearest branch of yo... | null | null |
train-en-89 | en | find_ATM | FIND | I want to search for the clowest ATM | I can help you find the closest ATM. Here's what you can do:
1. Open the Maps application on your phone or go to your favorite search engine.
2. Type in "ATMs near me" or "nearest ATM" in the search bar.
3. You will see a list of ATMs in your area along with their distances from your current location.
4. Choose the AT... | null | null |
train-en-90 | en | dispute_ATM_withdrawal | ATM | there is a withdrawal i dkd not make what do i have to do | I'm sorry to hear that there was a withdrawal you didn't make. I understand how concerning that can be. Let's get this resolved for you. Here are the steps you can take:
1. Contact your bank immediately and inform them about the unauthorized withdrawal. You can reach them at {{Customer Support Phone Number}}. They wil... | null | null |
train-en-91 | en | activate_card | CARD | i got to activate an amex on mobile help me | I can help you with that! Activating your {{Credit Card}} on mobile is a simple process. Here's what you need to do:
1. Download the official Amex Mobile App from your app store.
2. Open the app and log in to your {{Bank Account}} using your username and password.
3. Once logged in, navigate to the "Account Services" ... | null | null |
train-en-92 | en | check_fees | FEES | I want to know about my fees, could you find some information? | I'm here to help you with that. To provide accurate information about your fees, I need some details from you. Could you please provide me with your {{Account Number}} or {{Customer ID}}? Once I have that information, I'll be able to access your account and provide you with the details about your fees. | null | null |
train-en-93 | en | apply_for_mortgage | LOAN | I want a mortgage, how could I take out it? | Taking out a mortgage is a significant step towards owning a home, and I'm here to guide you through the process. Here's what you need to know:
1. Research and Compare: Start by researching different mortgage options available in the market. Look for interest rates, loan terms, and any special programs that could bene... | null | null |
train-en-94 | en | recover_swallowed_card | ATM | the atm swallowed my amex how can i recover it | I'm sorry to hear that your AMEX card was swallowed by an ATM. I'll do my best to help you recover it. Here's what you can do:
1. Stay calm and don't panic. This situation can happen, and there are steps you can take to retrieve your card.
2. Contact your AMEX card issuer right away. They will have the necessary proc... | null | null |
train-en-95 | en | recover_swallowed_card | ATM | the atm swallowed my credit card can i retgrieve it | I wish to extend my apologies for the inconvenience you're experiencing with your credit card being swallowed by the ATM. I understand how frustrating this can be and I'm here to assist you. Here's what you can do to retrieve your card:
1. Contact your bank immediately: Reach out to your bank's customer service or the... | null | null |
train-en-96 | en | create_account | ACCOUNT | i got to create a fucknig user account where can i do it | I sincerely apologize if there was any offensive language in your previous message. I completely understand that you'd like to create a user account. I can assist you with that. To create a new user account, please follow the steps below:
1. Visit our website at {{Company Website URL}}.
2. Locate the "Sign Up" or "Reg... | null | null |
train-en-97 | en | check_mortgage_payments | LOAN | I'd like to check the mortgage payments, how do I do it? | I can help you with checking your mortgage payments. To do so, please follow these steps:
1. Log in to your account on our website using your credentials.
2. Navigate to the "Mortgage" section or "My Account."
3. Look for the "Payment History" or "Mortgage Payments" option.
4. Click on it to access the details of your... | null | null |
train-en-98 | en | cancel_mortgage | LOAN | i cannot pay for my mortgage can uhelp mecancel it | I'm sorry to hear that you're facing difficulties with your mortgage payments. I understand that it can be a challenging situation. I'm here to assist you in any way I can. While I may not be able to directly cancel your mortgage, I can provide you with some guidance and suggestions. Here are a few options you can cons... | null | null |
train-en-99 | en | set_up_password | PASSWORD | I want a password, Ineed help setting up it | I'm here to assist you in setting up a password for your account. To ensure the security of your account, it's important to create a strong and unique password. Here's how you can set it up:
1. Visit our website and navigate to the login page.
2. Look for the option that says "Forgot password" or "Create an account."
... | null | null |
End of preview. Expand in Data Studio
Bitext Banking, Trilingual (English / Hindi / Hinglish)
Retail-banking customer-support conversations from Bitext (via Lexsi's splits
sohamb37lexsi/bitext-retail-banking-llm-chatbot-splits), with two thirds translated by Aya Expanse 8B into
Devanagari Hindi and romanised Hinglish.
train: 8,700 rows (3,000 en, 2,977 hi, 2,723 hinglish).test: 872 rows (from Lexsi's test split).- Quality gates: script check (Devanagari share), a Hinglish word check, and questions re-translated with a fenced prompt when the translator answered instead of translating. Translations are machine-generated and the Hinglish in particular is noisy.
- Fields:
id,lang,intent,category,instruction,response, and the English originals.
Licence follows the Bitext source dataset. Built for https://github.com/Ashish-Soni08/lexsi-safe-hinglish-banking
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