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5/3/1
official
3
[ { "role": "system", "content": "<instructions>\nYou are a customer service agent that helps the user according to the <policy> provided below.\nIn each turn you can either:\n- Send a message to the user.\n- Make a tool call.\nYou cannot do both at the same time.\n\nTry to be helpful and always follow the po...
[ { "type": "function", "function": { "name": "book_reservation", "description": "Book a reservation.", "parameters": { "$defs": { "FlightInfo": { "properties": { "flight_number": { "description": "Flight number, such as 'HAT001'.",...
5/3/3
official
5
[ { "role": "system", "content": "<instructions>\nYou are a customer service agent that helps the user according to the <policy> provided below.\nIn each turn you can either:\n- Send a message to the user.\n- Make a tool call.\nYou cannot do both at the same time.\n\nTry to be helpful and always follow the po...
[ { "type": "function", "function": { "name": "book_reservation", "description": "Book a reservation.", "parameters": { "$defs": { "FlightInfo": { "properties": { "flight_number": { "description": "Flight number, such as 'HAT001'.",...
5/3/15
official
17
[ { "role": "system", "content": "<instructions>\nYou are a customer service agent that helps the user according to the <policy> provided below.\nIn each turn you can either:\n- Send a message to the user.\n- Make a tool call.\nYou cannot do both at the same time.\n\nTry to be helpful and always follow the po...
[ { "type": "function", "function": { "name": "book_reservation", "description": "Book a reservation.", "parameters": { "$defs": { "FlightInfo": { "properties": { "flight_number": { "description": "Flight number, such as 'HAT001'.",...
21/3/29
official
31
[ { "role": "system", "content": "<instructions>\nYou are a customer service agent that helps the user according to the <policy> provided below.\nIn each turn you can either:\n- Send a message to the user.\n- Make a tool call.\nYou cannot do both at the same time.\n\nTry to be helpful and always follow the po...
[ { "type": "function", "function": { "name": "book_reservation", "description": "Book a reservation.", "parameters": { "$defs": { "FlightInfo": { "properties": { "flight_number": { "description": "Flight number, such as 'HAT001'.",...
21/3/33
official
35
[{"role":"system","content":"<instructions>\nYou are a customer service agent that helps the user ac(...TRUNCATED)
[{"type":"function","function":{"name":"book_reservation","description":"Book a reservation.","param(...TRUNCATED)
21/3/39
official
41
[{"role":"system","content":"<instructions>\nYou are a customer service agent that helps the user ac(...TRUNCATED)
[{"type":"function","function":{"name":"book_reservation","description":"Book a reservation.","param(...TRUNCATED)
vc2_reroute_059/0/1
reroute
3
[{"role":"system","content":"<instructions>\nYou are a customer service agent that helps the user ac(...TRUNCATED)
[{"type":"function","function":{"name":"book_reservation","description":"Book a reservation.","param(...TRUNCATED)
vc2_reroute_059/0/3
reroute
5
[{"role":"system","content":"<instructions>\nYou are a customer service agent that helps the user ac(...TRUNCATED)
[{"type":"function","function":{"name":"book_reservation","description":"Book a reservation.","param(...TRUNCATED)
vc3_rebook_pay_002/0/3
rebook_pay
5
[{"role":"system","content":"<instructions>\nYou are a customer service agent that helps the user ac(...TRUNCATED)
[{"type":"function","function":{"name":"book_reservation","description":"Book a reservation.","param(...TRUNCATED)
vc3_rebook_pay_002/0/11
rebook_pay
13
[{"role":"system","content":"<instructions>\nYou are a customer service agent that helps the user ac(...TRUNCATED)
[{"type":"function","function":{"name":"book_reservation","description":"Book a reservation.","param(...TRUNCATED)
End of preview. Expand in Data Studio

rapidchat-data πŸ“¦

rapidchat vs the frontier on τ²-bench airline

Frontier scores: official τ²-bench leaderboard (user simulator gpt-5.2, standard harness). rapidchat: our runs, user simulator gpt-6.1-sol, custom harness, train split seen in training. Different setups, not a like-for-like ranking.

everything that went into rapidchat: the practice world, the scenarios, the conversations it learned from, and the receipts.

what's in the box

path what it is
scenarios/db.json a re-skinned airline world: 500 users, 2000 reservations, 300 flights. Same schema as the τ²-bench airline database, every person, booking and flight renamed.
scenarios/tasks.json 1717 practice scenarios in τ²-bench task format, each with a simulated-customer script and the gold tool calls
scenarios/split_tasks.json the chunks the scenarios were run in
sft/ chat-format training examples (system prompt, tool schemas, full conversation incl. tool calls and kept reasoning)
eval/ full τ²-bench airline trajectories for both reported runs (50 tasks Γ— 4 trials each)
code/ the scenario generators, validators, SFT builder, LoRA trainer and merge script
working_notes.txt the airline-policy reminders used in the "with notes" setup

scenario families

family scenarios
cancel_ok 213
cancel_denied 177
passenger_update 131
two_requests 116
cancel_flown 101
sweep_cancel 97
compensation_false_claim 84
sweep_cabin 78
baggage_add 74
booking 64
compensation_ok 59
be_willing 55
cabin_change 52
multi_change 52
rebook_pay 45
rank_pick 45
flight_change 39
be_nooffer 35
cabin_partial 26
upgrade_then_change 26
passenger_count_denied 25
refuse_then_book 18
flight_change_dest_first 16
two_denied 15
booking_by_rule 14
upgrade_and_bags 14
booking_round_trip 13
baggage_remove_denied 8
booking_one_stop 7
flight_change_denied 6
compensation_denied 6
insurance_add_denied 6

training files

file examples
sft/all_passing_conversations.jsonl 2427
sft/round1_train_mix.jsonl 701
sft/round1b_train_mix.jsonl 1167
sft/round2_train_mix.jsonl 1278
sft/round3_train_mix.jsonl 1172

*_train_mix.jsonl is the exact mix each training round saw. all_passing_conversations.jsonl is every conversation that passed, before mixing.

how it was cooked πŸ§‘β€πŸ³

  1. re-skin: start from the τ²-bench airline database, rename everyone and everything, and drop every user an official task touches.
  2. generate: scripted scenario families, each with gold actions computed from the database. Every scenario is replayed against the real airline tools by a validator before it is used.
  3. self-play: the model plays the agent, gpt-6.1-sol plays the customer. Only conversations that score reward 1.0 are kept.
  4. train: LoRA rank 32, three rounds, merged into the weights.

The whole pipeline was built and run end to end by an AI agent (Claude Opus 5.5).

results it produced

τ²-bench airline, 50 tasks Γ— 4 trials: pass^1 0.850 with working notes, 0.865 without.

fine print

  • Training data: the model's own conversations that scored reward 1.0, on (a) synthetic airline scenarios generated over a re-skinned copy of the tau2-bench airline database (renamed users, reservations and flights; users referenced by any official task excluded) and (b) the 30 official airline train-split tasks. No official test-split task, and no conversation on one, was used as training data. The round-3 scenario families and the working notes were designed after reviewing failure modes on official tasks, including test-split tasks; the scenarios are new look-alike cases, not copies of test tasks. 30 of the 50 airline tasks (the train split) were seen in training.
  • The customer side of every conversation was generated by gpt-6.1-sol (low reasoning). The agent side is the model's own output.
  • Everything here is synthetic. No real people, bookings or payment details.

code

  • code/README.md
  • code/merge.py
  • code/mutation_test.py
  • code/oracle_vc_bench.py
  • code/train_lora.py
  • code/validate_r2.py
  • code/validate_r3.py
  • code/validate_vc_bench.py
  • code/vc_bench.py
  • code/vc_bench_r2.py
  • code/vc_bench_r3.py
  • code/vc_bench_r3b.py
  • code/vc_install.py
  • code/vc_sft.py
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Models trained or fine-tuned on badr7/rapidchat-data