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12 classes
This by far the nicest McDonalds we’ve eaten at . Staff amazing food excellent, will be coming agsin
7Service
Missing cheese burger and fries - would like to receive these
0Accuracy
Can't really go wrong with McDonald's. This is the outlet nearest to me, the cleanliness and service from Auntie at this outlet is pretty amazing taking into consideration it is a neighbourhood area. The queues can get long during lunch and dinner periods but it is a good place to chilllll !!!
1Cleanliness
make the hash browns all day again
3Menu
burger was paid for but not supplied.
0Accuracy
Please get more seats
7Service
Thank you
7Service
Sloppy burgers, hardly together no effort missing onions and pickles. Horrible presentation
6Quality
Very slow
8Speed
Food order Scanners don’t work so you can’t earn points from your phone. No receipt on payment either, comes out blank.
11Technology
When i ordered from mvdelivery
2Delivery
ice cream machine at the same time apparently stopped
3Menu
Playground was dirty, sticky and smelled so bad that I didn’t feel safe letting My child play there
1Cleanliness
Both members of staff who brought my drink and food were super friendly- great service.
7Service
Felt not worth the price.
5Price
Good cooking and snacks
6Quality
Please give back my hush brown or refound my money.
4Other
focused on uber deliveries
2Delivery
More combo deals. Or coupons deals would be great like 2x chicken bite and chips for 11.50.
3Menu
Ordered at 11:27. Got the order at 11:48. 21 minutes
8Speed
Good service
7Service
Order Machine doesn't have printing slips
11Technology
The toilets facilities cleanliness and accessibility policies need to be reviewed and assessed.
1Cleanliness
Free cheeseburger on app disapeared so was unable to redeem
11Technology
The deal are getting more and more expensive.
5Price
One kiosk wasn’t working, so the second kiosk was working overtime. It was slow and kicked me out. I opted to wait in line which was slow as only one til open. Anyway, due to the long wait I lost my rewards points to redeem a mcchicken. I would be greatly appreciative if you could please reverse this. Anyway, this sto...
11Technology
One less box b not cheep The original price is 9 dollar
5Price
Good improvement for delivery time
2Delivery
No apologies nothing given by the store
7Service
Put up a sign before we enter drive thru with availability.
4Other
Would like to feedback on Hafiz (on duty at Pasir Ris Sports complex 23/7/23 at 11:30am). Had made an order through grab food at pasir downtown east, but miss out 1 hash brown and honey syrup. Tried calling McDonald at downtown east for more than 3 times but no one is picking up, therefore I made a call to the Pasir R...
2Delivery
sheeeeesh - k
4Other
Thanks for fresh and hot food..fast delivery and give all my request..
2Delivery
service
7Service
yummy food
10Taste
This lovely lady was a manager at the Mcdonald’s and was amazing! i loved her she was awesome
9Staff
Very yum food
6Quality
Missing item
0Accuracy
The crew were really supportive
7Service
scanned our point card
11Technology
Food was yum
10Taste
table were mess not cleaned
1Cleanliness
How much is the fiiiish?!
4Other
I believe that putting in the code at window when it was not taken at the kiosk is a small consideration that could have been provided
4Other
Please improve your kiosks. We had to change kiosks and wait for our vouchers to reset as the touch screen was unresponsive. Please also improve the order process. We don't like having to place several small orders. It's annoying and it takes too long. Plus the food arrives in different times.
11Technology
Love the service of the staff here. They are awesome.
7Service
manager very good
9Staff
I would want a compensate for my item ordered.
4Other
yummy cheeseburgers
10Taste
Bandung frappe tastes very good
10Taste
couldn't find it on system
11Technology
The Mobile Order is to take a short cut of queue numbers. So that I won't have to be queueing up for the order machine.
11Technology
I ordered a latte, but it tasted too watery. I couldn't smell or taste the coffee shot. It was a completely unusual taste.
10Taste
Bring back being able to have any drink with a combo. I don’t mind paying extra
3Menu
It would be great if you could have the option of ordering inside and be able to choose no buns as we are gluten free. And if no buns is selected to put the ingredients in-between the Pattie as it is impossible to remove the cheese that is stuck to the cardboard
3Menu
No worth the price.
5Price
This morning it was a pleasure coming through DT. It would have been all of 3 minutes.
8Speed
The food is very delicious
10Taste
Order delivery from this outlet
2Delivery
I would like to compliment your staff ,,for giving us a very welcoming service when serving us at the counter .Thank you for the efficient service and attentiveness.
9Staff
Very good service
7Service
Can l get the apple pie deals back on my app. Many thanks.
3Menu
multiple barcode for rewards should be possible at one payment
11Technology
The food was ordered and paid for but I walked out
2Delivery
very fast
8Speed
This is the 5th time in a row that table delivery has been unavailable. The staff are storing the table numbers behind the counter in sight but out of reach, which means we can’t take a number
7Service
If this outlet cannot handle Mcdelivery, Mcdelivery was fine. Till this outlet started delivery . Rider pick up
2Delivery
I'm so impressed by how communicate to my son, very friendly and very accommodative work ethics. Job well done!
9Staff
Hailey was excellent
4Other
I can't use the deals on the app because it's not offering the deal I want none of them are working on the app and I can't use the deals
11Technology
George enjoyed his chippys as it was a treat after he got his jabs today. Think someone ordered the whole shop for the slow service. But was well worth the wait. Amanda
8Speed
Iced lemon tea taste like it had mix with lemon tea with coke.
10Taste
bathrooms did not have the necessities (soap etc)
1Cleanliness
boss burger should be on the.menu permanent
3Menu
Oredered a NYC bagel The hun was cold it was made way too quick felt like it was cooked in bun steamer not in the muffin machine or didn’t get cooked for right time or temperature The sauce was minimal Seems like new staff was working without supervision
6Quality
Floors were dirty and sticky. Tables weren’t clean and my coffe was cold
1Cleanliness
I have to say drive-thru and front counter 2 girls and 1 boys they all awesome **. Friendly and
9Staff
after wasting our time for 5 minutes when in a rush.
8Speed
and when I got home I found out all it was was hot water!!!!
0Accuracy
Very lovely young man in the drive through with a British accent and manners.
9Staff
Saver menu
3Menu
I had used my points that I’d saved up to purchase 2x quarter pounders, a fillet of fish and a cheeseburger. And then bought a combo. (Not all the food was for me) when I was handed the bag I asked if everything was in the one bag, I was told “yes” but when I opened the bag at home only the combo was in there.
0Accuracy
Ordered via I store kiosk
11Technology
Awesome staff and great customer service.
9Staff
price
5Price
Food take longer to be ready
8Speed
When i ordered from mvdelivery and thr is the section to input notes. I ask for no chilli sauce only ketchup.
2Delivery
Ticket printer on the kiosk wasn't working. Same issue with different kiosks on my last 2 visits also, a bit tedious having to remember order numbers. - Screen showing order progress was turned off, again, same as the last visit.
11Technology
Visited to get ice creams, and sundaes. Yet none available to order.. I get it things happen with equipment.
3Menu
Z.Rewita
4Other
Quarter pounder had no onions or pickles
0Accuracy
Thanks for the fast delivery. McDonald's never disappoints. Thanks to the rider who delivered our food! Have a great day everyone!
2Delivery
This is my 2nd time this week I order mcD delivery
2Delivery
great for the speed
8Speed
Why is my offers no as good as my mates
4Other
Delivery took almost an hour despite good weather conditions. Very disappointing.
8Speed
Well clean store never seen before in Hamilton
1Cleanliness
I often ordered normal size meal, not upsize meal because there's no option for food changes... Like I see fries can swap corn cup, calories cautions mindful a total lower calories + higher fiber as possible. And coke can swap for tea, coffee or mineral bottle. Large fries cost wise for example, can 4 optional; - 2x ...
3Menu
Please allow us to use point to purchase other items such as fillet burger. I don’t eat beef and the Big Mac offered to me is of no use.
4Other
Hailey was excellent
4Other
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