| --- |
| dataset_info: |
| features: |
| - name: text |
| dtype: string |
| - name: label |
| dtype: |
| class_label: |
| names: |
| '0': Aadhar Card Issues |
| '1': Account Balance & Statement |
| '2': Account Blocked |
| '3': Auto Debt & Renewal |
| '4': Bad App |
| '5': Cashback Benefits & Offers |
| '6': Channel of Communications |
| '7': Charges & Fess |
| '8': Cheque Book |
| '9': Credit/Cibil Score |
| '10': Deposits & Withdrawl |
| '11': Device Compatibility |
| '12': Discussions on User Privacy |
| '13': Driving & Voter Id |
| '14': EMI Management |
| '15': Giftcard & Deals |
| '16': Good App |
| '17': Harassment & Legal Threats |
| '18': Insurance & Policy |
| '19': Interest Rates |
| '20': Interface Design |
| '21': Jackpot & Lucky Spin |
| '22': KYC Verifications & Issues |
| '23': Language preference |
| '24': Late Fees & Penalities |
| '25': Loan Approval & Rejection |
| '26': Loan Closure |
| '27': Loan Disbursal |
| '28': Loan Documentation |
| '29': Loan Status |
| '30': Login/Registration Issue |
| '31': Malware & PlayProtect |
| '32': Misleading Scam & Fraud offer |
| '33': Misssed Feature |
| '34': Mobile & Address Change |
| '35': Money Transfer |
| '36': Navigation" |
| '37': Network & Sever Issues |
| '38': New Design/Theme Request |
| '39': Notifcations & Reminders |
| '40': Online Shopping |
| '41': OTP or Pin Related |
| '42': Pan Card Issues |
| '43': Personal Info Concern |
| '44': Processing and Fees |
| '45': Profile Data Updation |
| '46': QR Code Scanning Concern |
| '47': Query/Compalint Resolution |
| '48': Referral and Promotion |
| '49': Refunds |
| '50': Rewards |
| '51': Screenshots |
| '52': SIM Card Concerns |
| '53': Slowness & Crashes |
| '54': Staff Behaviour |
| '55': Subscription & Membership Concerns |
| '56': Super Performance |
| '57': Transaction Error |
| '58': Unauthorized Transactions |
| '59': Unresolved Problem/No Response |
| '60': Unresponsive Feature |
| '61': Updates & Bugs |
| '62': Voucher & Coupon |
| splits: |
| - name: train |
| num_bytes: 86716865.60689953 |
| num_examples: 707395 |
| - name: test |
| num_bytes: 9635275.393100465 |
| num_examples: 78600 |
| download_size: 52946193 |
| dataset_size: 96352141.0 |
| configs: |
| - config_name: default |
| data_files: |
| - split: train |
| path: data/train-* |
| - split: test |
| path: data/test-* |
| --- |
| |
