url
stringclasses
1 value
pdf_file
stringclasses
819 values
page_number
int64
0
1.08k
text
stringlengths
0
24.6k
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000351.pdf
34
Denominazione sotto-sezione livello 1 (Macrofamiglie)Denominazione sotto-sezione 2 livello (Tipologie di dati)Ambito soggettivo (vedi foglio 2)Riferimento normativoDenominazione del singolo obbligo Contenuti dell'obbligo AggiornamentoALLEGATO 1) SEZIONE "AMMINISTRAZIONE TRASPARENTE" - ELENCO DEGLI OBBLIGHI DI PUB...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000352.pdf
0
Charnwood Racial Equality Council - 1 - All Different All Equal !"#$%&"'(#)*%+,-.-/(&-/0%#(1-(,%)-*1#-.-/(&-"/% % 2(.3(-0/%4"#%+56(,-&7%(/)%"33"#&6/-&7% % 8#"."&+%0"")%#+,(&-"/*%9+&'++/%3+#*"/*%"4%)-44+#+/&%%% #(1-(,%0#"63*% ://6(,%%;+3"#&% <==>%?%...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000352.pdf
1
CONTENTS PAGE Mayor of Charnwood’s letter Board of Trustees, Reports & Committees Board of Trustees & Committees 2007/2008 Chair’s report Treasurer’s and Company Secretary’s Reports Board of Trustees Report Personnel Committee Report CREC’s Consultations towards a Single Equaliti...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000352.pdf
2
Charnwood Racial Equality Council - 3 - All Different All Equal Mayor’s Letter !!!! Southfield Road, Loughborough, Leicestershire. LE11 2TX Direct Line: "#$"%!&'(&")! Email: *+,-./01+.23--456-7589...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000352.pdf
3
Charnwood Racial Equality Council - 4 - All Different All Equal BOARD OF TRUSTEES AND COMMITTEES 2007/2008 Officers Chair Anne Williams Vice Chair Pet...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000352.pdf
4
Charnwood Racial Equality Council - 5 - All Different All Equal ! CHAIR’S REPORT My first year as Chair has certainly been a challenging and eventful one. Firstly at the beginning of the term the Board made the tough decision to close down the Em...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000352.pdf
5
Charnwood Racial Equality Council - 6 - All Different All Equal TREASURER’S REPORT The past year has been eventful to say the least. The closure of the Employment Rights Project and the various unsuccessful funding bids consumed a great deal o...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000352.pdf
6
Charnwood Racial Equality Council - 7 - All Different All Equal BOARD OF TRUSTEES’ REPORT An Annual Report can sometimes dispel one’s natural inclination to feel pressing problems outweigh achievements. While it should never encourage complace...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000352.pdf
7
Charnwood Racial Equality Council - 8 - All Different All Equal Indeed Loughborough Echo in particular has encouraged us to submit articles with the Council of Faiths. The local press comes in for much criticism at times. We have greatly valued the...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000352.pdf
8
Charnwood Racial Equality Council - 9 - All Different All Equal The latest news is good and exciting news. Our next Public Lecture w ill be on the evening of Monday 1 3th October in the Cope Auditorium by kind invitation of the University. ...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000352.pdf
9
Charnwood Racial Equality Council - 10 - All Different All Equal PERSONNEL COMMITTEE REPORT The committee is responsible for seeing that the Charnwood Racial Equality Council · Recruits and manages the right people to work as staff and voluntee...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000352.pdf
10
Charnwood Racial Equality Council - 11 - All Different All Equal CREC’s consultations towards becoming a Single Equalities Organisation In October 2007, we saw the creation of the Equality and Human Rights Commission. The Commission amalgamated the...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000352.pdf
11
Charnwood Racial Equality Council - 12 - All Different All Equal LIST OF MEMBERS 2007/2008 Hon President The Mayor of Charnwood Hon Vice President Dr A Strachan Hon Solicitor Mr I Nicholson Hon Treasurer Mr T Shaw ...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000352.pdf
12
Charnwood Racial Equality Council - 13 - All Different All Equal Organisations Buleigh College C Horsefall Charnwood Arts K Ryan Charnwood Bangladeshi S...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000352.pdf
13
Charnwood Racial Equality Council - 14 - All Different All Equal WELFARE BENEFITS AND IMMIGRATION OFFICER’S REPORT ! Introduction We work towards eliminating discrimination, campaign for equality and opportunity and promote good relations between p...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000352.pdf
14
Charnwood Racial Equality Council - 15 - All Different All Equal Open Day and Publicity Publicity is necessary in order to inform the members of the community in Charnwood and voluntary and statutory organisations, about the work done on welfare bene...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000352.pdf
15
Charnwood Racial Equality Council - 16 - All Different All Equal Travel Passes for older and disabled persons in Charnwood WBIO was part of consultation process for service users regarding Concessionary Travel Passes for older people and disabled peo...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000352.pdf
16
Charnwood Racial Equality Council - 17 - All Different All Equal Welfare Benefits and Immigration Caseworks and Service Users The ethnic background of our service users is changing. Although higher numbers of service users are from South-Asian origi...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000352.pdf
17
Charnwood Racial Equality Council - 18 - All Different All Equal • Advise and provide practical assistance on immigration matters for people who are in need. Following the proposal Leicestershire County Council’s Adult and Social Care Dep...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000352.pdf
18
Charnwood Racial Equality Council - 19 - All Different All Equal Other Involvement - WBIO has given presentations on the CREC and its Welfare and Immigration Advice work on various occasions, eg as an external lecturer at Loughborough Universi...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000352.pdf
19
Charnwood Racial Equality Council - 20 - All Different All Equal Additional need for Funds According to the statistics, the number of queries relating welfare benefits is on the increase. There are a significant number of clients who have complex ...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000352.pdf
20
Charnwood Racial Equality Council - 21 - All Different All Equal RACIAL HARASSMENT OFFICER’S REPORT The past 12 months have seen a lot of changes to the project. Previously the project only focused on Racial Harassment and victims of Racist Inciden...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000352.pdf
21
Charnwood Racial Equality Council - 22 - All Different All Equal Below is the type of incidents we provided support for. The work of the project could not been have achieved without the partnerships that it has de...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000352.pdf
22
Charnwood Racial Equality Council - 23 - All Different All Equal COMMUNITY COHESION OFFICER’S REPORT Since July 2007 to the end of April 2008 the Community Cohesion Officer initiated, assisted and managed a number of events, meetings and discussions...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000352.pdf
23
Charnwood Racial Equality Council - 24 - All Different All Equal ♦That was followed by the event at Loughborough College, where more than 60 students got an opportunity to learn about wedding ceremonies and marriage values in different religions; ♦M...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000352.pdf
24
Charnwood Racial Equality Council - 25 - All Different All Equal Furthermore the Community Cohesion Officer has been engaged with new arrivals, including migrant workers from Eastern European countries, which highlighted awareness about needs and i...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000352.pdf
25
Charnwood Racial Equality Council - 26 - All Different All Equal Countries represented include UK, Georgia, Turkey, France, Poland, Hungary, Belarus, Ukraine, Moldova and Azerbaijan itself. Specialists from CREC , Youth across Frontiers and Cha...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000352.pdf
26
Charnwood Racial Equality Council - 27 - All Different All Equal INTERNATIONAL WOMEN’S DAY - 8 March 2008 A fabulous event was enjoyed by women from all over Charnwood on International Women’s Day on Saturday 8th March. The event, organised by Nad...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000352.pdf
27
Charnwood Racial Equality Council - 28 - All Different All Equal International Women’s Day Our young female DJ Making name badges Our VIPs enjoying themselves.
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000353.pdf
0
Nieruchomości Imperium 33-300 Nowy Sącz ul. Lwowska 56 (18) 444 30 50 biuro@imperiumns.pl DZIAŁKA NA SPRZEDAŻ pow. działki: 1 000,00 m2, Moszczenica Niżna Cena 80 000 zł Na sprzedaż działka budowlana położona w Moszczenicy Niżnej (gmina Stary Sącz) o powierzchni 10 ar. Oznaczenie działki w planie zagospodarowania prze...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000353.pdf
1
Nieruchomości Imperium 33-300 Nowy Sącz ul. Lwowska 56 (18) 444 30 50 biuro@imperiumns.pl W pobliżu piękne tereny zielone, lasy, pola i domy wolnostojące jednorodzinne. Idealna oferta dla osoby szukającej ucieczki od hałasu i miejskiego zgiełku. Zapraszamy na prezentacje w terenie! Symbol 5472 Rodzaj nieruchomości DZIA...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
0
Ministry of Higher Education Malaysia Enhancing International Student’s Experience in the Malaysian Higher Education SystemOPERATIONAL FRAMEWORK FORINTERNATIONAL STUDENT MANAGEMENT KEMENTRIAN PENGAJIAN TINGGI
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
1
KEMENTRIAN PENGAJIAN TINGGI OPERATIONAL FRAMEWORK FORINTERNATIONAL STUDENT MANAGEMENTMinistry of Higher Education MalaysiaEnhancing International Student’s Experience in the Malaysian Higher Education System KEMENTRIAN PENGAJIAN TINGGI
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
2
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
3
DITERBITKAN DI MALAYSIA OLEH / PUBLISHED IN MALAYSIA Kementerian Pengajian Tinggi Malaysia / Ministry of Higher Education MalaysiaJabatan Pengajian Tinggi / Department of Higher EducationNo.2, Menara 2,Jalan P5/6, Precint 5,62200 Putrajaya. Switchboard: +(60)3-8870 6000Website: http://www.mohe.gov.my/ CETAKAN PERTAMA /...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
4
FOREWORDMinister of Higher Education Malaysia Malaysia welcomes international students far and wide to pursue higher education in the country. It is our responsibility as a host to ensure meaningful study and living experience for the students, enabling them to achieve their fullest potential throughout their stay w...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
5
FOREWORDSecretary General, Minister of Higher Education Malaysia T h e Ministry of Higher Education (MoHE) h a s h i g h l i g h t e d internationalisation as one of the drivers in transforming the country’s higher education institutions towards global excellence. Under the National Higher Education Strategic Plan...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
6
FOREWORDDirector General, Department of Higher Education The makings of a good Malaysian higher education experience is dependent on both the quality of academic programmes as well as the supporting services provided by the hosting higher education institutions. Various researches conducted by local and internat...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
7
TABLE OF CONTENTS1 | Higher Education: Global And Regional Trends 9Overview of Higher Education T oday 10The Malaysian Context: Malaysia's Aspiration of becoming an international Education Hub 142 | Operational Framework For International Student Management: An Introduction 17About the Framework 183 | Rea...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
8
5 | Support Strategy For International Students 351 Introduction 362 Information to International Students 383 Marketing and Recruitment of International Students 414 Enrolment of International Students 445 Fees 476 International Student Support Services 507 Institutional Management Practices 56...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
9
Operational Framework For International Student Management 1 | HIGHER EDUCATION: GLOBAL AND REGIONAL TRENDSOperational Framework For International Student Management 9 1.
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
10
OVERVIEW OF HIGHER EDUCATION TODAY The “flat” world, as perceived by Thomas Friedman, aptly describes the impact of globalisation on higher education – the global higher education landscape is now virtually connected through the World Wide Web and there is a greater flow of ideas, information and services across borde...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
11
Overview In the 21st century, higher education institutions no longer operate on conventional models of knowledge transmission and generation. Each of them has greater obligation on economic and social development of the nation to the local communities in which they are located3. Education4 is responsive towards a g...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
12
Overview O n t h e o t h e r h a n d , Marginson (2006)8visualised internationalisation by emphasising on a “single world-wide arrangement” of higher education characterised by a complex interaction of words, ideas, knowledge, finance, networks and university operations concurrently at all local, national and glo...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
13
Overviewa lucrative trade, in view of education as one of the twelve service exports13 under the General Agreement on Trade in Services (GATS). Internationalisation also increases a country’s scientific, technological and economic competitiveness as countries develop and recruit the best of talent, besides forming stro...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
14
OverviewThe Malaysian Context: Malaysia's Aspiration Of Becoming An International Education Hub A number of Asian countries are explicitly announcing their intention of becoming ‘education hubs’ of higher education in the region, and leading the initiative are countries in the East Asia region, namely Singapore, Hon...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
15
Overviewsignificant in tracking the intensity in internationalisation of Malaysian higher education and its quest to be an education hub. With an increased domestic demand in higher education18 in the country, the government has gradually shifted its State-centric model to allow non-State actors19 , for example individ...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
16
Overviewtargeted recruitment conducted by the State in luring students from these regions after the 9/11 attacks22. By the end of 2009, the top ten Middle East countries with the highest international student enrolment in Malaysia are Iran, Y emen, Iraq, Saudi Arabia, Jordan, the Palestinian territory, Oman, Turkey, Sy...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
17
2 | OPERATIONAL FRAMEWORK FOR INTERNATIONAL STUDENT MANAGEMENT: AN INTRODUCTIONOperational Framework For International Student Management 17 2.
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
18
IntroductionABOUT THE FRAMEWORK The framework is a compilation of input, ideas and best practices from a variety of stakeholders – practitioners from both the public and private higher education institutions, education counselor, and international students – on how best to care for the well being of our internationa...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
19
Introductionparticular higher education institutions and the international students. The introduction of the framework is a timely move by the MoHE in ensuring the credible reputation of Malaysia as a quality international education provider in the region. This is part of the Ministry’s effort in promoting Malaysia ...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
20
IntroductionThe framework1.Serves as the “industrial standards” to be adhered to by all Malaysian higher education institutions recruiting international students in the management of their international student population especially in areas such as fee refunds, international students' support services, admission assis...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
21
3 | READING THE FRAMEWORKOperational Framework For International Student Management 21 3.
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
22
The framework consists of three components:1.Code of Practice for International Student Management (‘backbone’ of the Framework)2.Support Strategy for International Students (guidelines to institutions on supporting international students)3.International Student Management Good Practice Indicators (general indicators o...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
23
4 | CODE OF PRACTICEFOR INTERNATIONAL STUDENT MANAGEMENTOperational Framework For International Student Management 23 4.
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
24
Code of Practice1 INTRODUCTION1.1 The Code of Practice for International Student Management (Herein referred to as “The Code”) aims at enhancing international student management of Malaysian higher education institutions (Herein referred to as “HEIs”) by prescribing references at each contact point between the stud...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
25
Code of Practice 1.4 The Code made reference to the following Acts governing Malaysian HEIs:•Act 30: University and University Colleges Act 1971•Act 555: Private Higher Educational Institutions Act 19961.5 The Code is issued alongside the following documents:•Support Strategy for International Students, a docu...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
26
Code of Practice2 INFORMATION TO INTERNATIONAL STUDENTS2.1 Scope of information available 2.11 HEIs should provide accurate, easily accessible, timely and reliable information to international students as a general overview on the study and living experience in the country.2.2 Availability and accuracy of ...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
27
Code of Practice 3 MARKETING AND RECRUITMENT OF INTERNATIONAL STUDENTS3.1 Promotion and marketing activities3.11 HEIs should ensure all promotion and marketing activities are well planned and coordinated at all levels.3.2 Representation of Malaysian higher education institutions abroad3.21 HEIs shou...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
28
Code of Practice4.2 Offer of place to students 4.21 HEIs have discretion, based on institutional capacity over accepting and offering a place to prospective students who have met the minimum requirements. 4.22 H E I s m a y c h a n n e l r e j e c t e d applications to other institutions with reasonable jus...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
29
Code of Practice 5 FEES5.1 Fees and fee structure 5.11 HEIs should provide a general description of fees together with the offer letter. 5.12 HEIs should have a clearly defined policy on fees, refunds, penalties and appeal process and make the policy known to students.5.13 HEIs wishing to increase st...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
30
Code of Practice6 INTERNATIONAL STUDENT SUPPORT SERVICE6.1 Student arrival 6.11 HEIs should clearly communicate procedures relating to students’ arrival at the airport or other entry points of the country to the students through appropriate online or offline communication channels. 6.2 Orientation 6.21 ...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
31
Code of Practice 6.4 Academic matters6.41 HEIs should inform students of the academic system and culture of the institution, such as examination procedures, issues on plagiarism, quality assurance, and students’ participation in academic contexts and activities. 6.42 HEIs should identify students requiri...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
32
Code of Practice7 INSTITUTIONAL MANAGEMENT PRACTICES7.1 S u p p o r t fo r s t a f f m a n a g i n g international students7.11 HEIs should develop specialised training programmes and cross-cultural programmes appropriate to the level of involvement of staff with international students. 8 RISK MANAGEMENT8.1 ...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
33
Code of Practice 9 GRIEVANCES AND APPEALS9.1 HEIs should develop a channel for students to raise their concerns and complaints with regard to their experience in the institution. 9.2 HEIs should ensure students are aware of the available channels to raise their concerns and that the information provided sho...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
34
Code of Practice10.2 Modification on the Code 10.21 The Code is to be reviewed in a timely manner agreed upon by MoHE in consultation with the Malaysian HEIs and other related stakeholders involved in international student management in the country. Operational Framework For International Student Management 34 I...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
35
5 | SUPPORT STRATEGYFOR INTERNATIONAL STUDENTSOperational Framework For International Student Management 35 5.
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
36
Support Strategy1 INTRODUCTION 1.1 The Support Strategy for International Student Management (Herein referred to as “The Strategy”) aims at enhancing international student management of Malaysian higher education institutions (Herein referred to as “HEIs”) by outlining roles and responsibilities of parties dir...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
37
Support Strategy 1.3 The Strategy is formulated through case practices in international student management by local and foreign HEIs through secondary literary sources made available by respective HEIs. 1.4 The Strategy addresses critical issues with regard to the following:•Information to international student...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
38
Support Strategy2 INFORMATION TO INTERNATIONAL STUDENTS 2.1 Guiding principles The Code, “2: Information to International Students”, making reference to the following scopes from the code of practice:•Scope of information available •Availability and accuracy of information provided 2.2 Roles and responsibilit...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
39
Support Strategy 4.Description on campus experience 4. 1 Teaching and learning facilities4. 2 Research facilities4. 3 Course structure and duration of academic programme4. 4 Accreditation of academic programme and certificate obtained at the end of study4. 5 Internal and external policies ...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
40
Support Strategy2.3 R o l e a n d r e s p o n s i b i l i t y o f international students International students should:1.Seek information required in preparing for their studies at respective HEIs, covering but not limited to items listed in 2.2. 2.Seek clarification on information obtained in preparing for their st...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
41
Support Strategy3 MARKETING AND RECRUITMENT OF INTERNATIONAL STUDENTS 3.1 Guiding principles The Code, “3: Marketing and recruitment of international students”, making reference to the following scopes from the code of practice:•Promotion and marketing activities•Representation of Malaysian higher education institutio...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
42
Support Strategy4.Ensure all staff members representing respective institutions in promotion and marketing activities abroad are: 4.1 Carefully selected 4.2 Familiar with the education systems, culture and customs of the countries concerned4.3 Understand their roles and responsibilities as represen...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
43
Support Strategy 6.Approve the promotion and marketing activities conducted by the recruitment agents. 7.Review the performance of recruitment agents based on feedback by the international students recruited. 8.Communicate national regulations and any new or amended regulations to the recruitment agents. 9.Inform stude...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
44
Support Strategy4 ENROLMENT OF INTERNATIONAL STUDENTS4.1 Guiding principles The Code, “4: Enrolment of international students”, making reference to the following scopes from the code of practice:•Application and assessment of applicants •Offer of place to students•Student pass application 4.2 Role and respons...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
45
Support Strategy and termination of study 3.8 Details on support services, accommodation arrangements and other information on the institution3.9 Mandatory medical check-up and insurance3.10 Student pass application procedures 4.Provide the following information concerning student pass proc...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
46
Support Strategy5.Provide 5.1 Full and accurate information on the application form5.2 Appropriate additional information to respective institutions upon request 6.Keep respective institutions informed of any change of address or change in application status. 7.Reply to offer of place from respective ...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
47
Support Strategy 5 FEES 5.1 Guiding principles The Code, “5: Fees”, making reference to the following scopes from the code of practice:•Fees and fee structure•Fee refunds•Penalty and appeal 5.2 Role and responsibility of HEIs HEIs should:1.Provide a description of compulsory fees to be paid by the internationa...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
48
Support Strategy5.4 Conditions granting extensions of fee payment 5.5 The consequences faced should they fail to pay all predetermined fees according to a given time frame. This includes5.5.1 Visa renewal5.5.2 Course registration5.5.3 Review of results5.5.4 Graduation6.Ensure that stud...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
49
Support Strategy 8.Ensure the partial refund should be on pro-rate basis of the tuition fee paid.9.Ensure a refund is only applicable when evidence is presented by the student to the instutition. 10.Ensure that students be granted zero fee refunds in the following circumstances:10.1 The student withdraws from the ...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
50
Support Strategy6 INTERNATIONAL STUDENT SUPPORT SERVICES6.1 Guiding principles The Code, “6: International student support services”, making reference to the following scopes from the code of practice:•Student arrival•Orientation•Housing and accommodation•Academic matters•Social matters•Healthcare support6.2 R...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
51
Support Strategy 2.Ensure students have appropriate accommodation on arrival:2.1 Students are informed on the availability of accommodation, including transit accommodation should the students arrive out of office hours and/or students have yet to locate permanent accommodation 2.2 Students...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
52
Housing and accommodation1.Ensure students are informed of the rules and regulations governing accommodation arrangements. 2.Ensure students seek advice from related departments on accommodation arrangements off-campus and any tenancy agreement made before committing to the agreement. Academic matters1.Ensure students...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
53
Support Strategy Social matters1.Ensure students are aware of 1.1 Available voluntary ambassador/ International Buddy System in respective institutions as a form of peer support 1.2 Available social calendar of events that can help the students acclimatise with the new environment1.2.1 cult...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
54
6.3 Role and responsibility of international students International students should:Student arrival 1.Inform respective institutions on travel plans and necessary arrangements prior to arrival.Orientation1.Attend orientation sessions to familiarise themselves with the environment of the institution. Housing and accommo...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
55
Support Strategy Healthcare support1.Fully utilise available healthcare and counseling support when required2.Comply with all appropriate health and safety policies, guidelines and procedures Operational Framework For International Student Management 55
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
56
Support Strategy7 INSTITUTIONAL MANAGEMENT PRACTICES 7.1 Guiding principles The Code, “7: Institutional management practices”7.2 Role and responsibility of HEIsHEIs should:1.Ensure staff managing international students are1.1 Competent 1.2 Understand cultural and language differences in their involv...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
57
Support Strategy 8 RISK MANAGEMENT 8.1 Guiding principles The Code, “8: Risk management”8.2 Role and responsibility of HEIsHEIs should:1.Set up standard operating procedures to manage risks concerning international students. 2.Prepare sufficient financial reserve for any eventualities that may not be covered b...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
58
Ii Support StrategyOperational Framework For International Student Management 58RiskDescriptionExampleHealth risksFactors that increases the chances of international students to either transmit or contract diseases1.SARS epidemic (2003)2.Immunodeficiency virus e.g. HIV3.Infectious disease e.g. Hepatitis CSafety risksFac...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
59
Support Strategy 9 GRIEVANCES AND APPEALS9.1 Guiding principles The Code, “9: Grievances and appeals”9.2 Roles and responsibility of HEIsHEIs should:1.Develop a standard operating procedure to handle international students’ grievances. The flow of grievances should be managed, first and foremost, at the institut...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
60
Operational Framework For International Student Management 60
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
61
6 | INTERNATIONAL STUDENT MANAGEMENT: GOOD PRACTICE INDICATOROperational Framework For International Student Management 61 6.
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
62
Good Practice Indicator1 INFORMATION TO INTERNATIONAL STUDENTS1. Availability of information on various communication channels (Y es / no responses) On the institution's website Email notifications Handbooks/documents sent to students In-country briefings Other 2. Scope of information available (Y es / no res...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
63
Good Practice Indicator2 MARKETING AND RECRUITMENT OF INTERNATIONAL STUDENTS1.S t a f f m e m b e rs m a n a g i n g recruitment programmes abroad (Empirical / written report from relevant departments on institutional international marketing activities) Selection and training English proficiency or proficiency of native...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
64
Good Practice Indicator2.Response time of institutions (Estimated duration from admissions office) Query on application Status of application Justification on status of application, wherever requested Appeal processes on application Information and assistance on student pass application(Y es/no responses; also estimat...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
65
Good Practice Indicator5 INTERNATIONAL STUDENT SUPPORT SERVICES1.Student arrival (Y es/no responses) Reception at the airport Information to students on immigration procedure all necessary documents to be presented at the immigration directions and travel options to the institution office hour and contact person/s. ...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
66
Good Practice Indicator3.Housing and accommodation (Y es/no responses) Accommodation arrangement for international students: general to all students / specific groups of students e.g. first year students Advice for students on accommodation arrangement off campus Advice for students with dependents on accommodation arra...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
67
Good Practice Indicator5.Social matters (Y es/no responses) Availability of voluntary ambassador/ International Buddy System Availability of social calendar of events made aware to international students Feedback mechanism to obtain feedback from international students on their experiences (Empirical data from intern...
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip
0000355.pdf
68
Good Practice Indicator6 INSTITUTIONAL MANAGEMENT SERVICES1.Staff managing international students (Y es/no responses) Availability of training programmes for staff managing international students Administrative staff Academic staff (Empirical data from HR office) Type of training programmes for staff managing internati...