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https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip | 0000563.pdf | 21 | 1. INTRODUCTION & PREVIEW
- 22 -
The report wants to warn.
The expanded study showed much more than the cases in the education ministry, and much more
than expected. Both quantitatively and qualitatively. Information may remain the most important goal
of the report. But much more tha n thought initially, th... |
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip | 0000563.pdf | 22 | 1. INTRODUCTION & PREVIEW
- 23 - the chronicles were meant to orderly present the most imp ortant facts. The facts being selected so as to
be as self -explanatory as possible.
Facts are facts, and differ in nature from analyses. For that reason the facts have been kept separate
from the analyses.20 This also he... |
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip | 0000563.pdf | 23 | 1. INTRODUCTION & PREVIEW
- 24 - have to be read before reading the text which they summarize. Rath er the contrary: they can better be
skipped at first reading. They are at least one analytical step removed from the observations. Reading
them before reading the analysis on which they are based may introduce bias... |
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip | 0000563.pdf | 24 | 1. INTRODUCTION & PREVIEW
- 25 - An action or omission may be in agreement with one o r more specific norms. It may serve one or
more values. It may do so to a greater or lesser extent. It may comply with certain norms or values,
while falling short of others. It may violate one or more of them. A lie violates th... |
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip | 0000563.pdf | 25 | 1. INTRODUCTION & PREVIEW
- 26 - should therefore (!) keep promises. A speaker or writer should not contradict him - or herself
knowingly, because contradictory statements cannot all be true.
The fundamental concept of “r espect ” is subjective. Ev eryone is free to decide for him - or herself
whether he of she... |
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip | 0000563.pdf | 26 | 1. INTRODUCTION & PREVIEW
- 27 - communication. (Of cours e, people should only be admitted to public positions if they accept these
obligations). But if one doesn’t accept this obligation, other people have no obligations either. The
other people are free to give rights (that is: to create obligations for themse... |
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip | 0000563.pdf | 27 | 1. INTRODUCTION & PREVIEW
- 28 - This i s corroborated by all relevant contemporary evidence, and by the absence of contrary
evidence. Not only by the media, but also by history books. The fact that many heads of state, from
Alexander “the great” to Mao, are still held in high regard by very man y people, is inco... |
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip | 0000563.pdf | 28 | 1. INTRODUCTION & PREVIEW
- 29 - can only bring better understanding and judgment if the relevant information is available and taken
into account. If part of the information is unknown, time is apt to mislead. The observations made
above show why misleading is more probable than objectivity or wisdom. It is certa... |
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip | 0000563.pdf | 29 | 1. INTRODUCTION & PREVIEW
- 30 - know and understand what boundary conditions have to change, and how public administ ration can be
enabled to do its job properly: for the public benefit. Without such knowledge and understanding
voters cannot make responsible choices in public affairs.
It is furthermore highly ... |
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip | 0000563.pdf | 30 | 1. INTRODUCTION & PREVIEW
- 31 - Matters would be different if much was already known about the internal operation of hierarchical
organizations. Or if the subject was given due attention by the media or the scientific disciplines
concerned. Or if it had been given due attention in in quiries into the causes of t... |
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip | 0000563.pdf | 31 | 1. INTRODUCTION & PREVIEW
- 32 - government organizations. The disasters include wars like World War 2.49 If one wants to reduce the
probability of man made disasters, then one has to find the causes of the failure of these organizations.
It is simply illogical and irresponsible to exclude the internal operation... |
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip | 0000563.pdf | 32 | 1. INTRODUCTION & PREVIEW
- 33 - The report does not claim perfection; it marks a phase in an ongoing endeavor.
Although much has been done to ensure reliability of this report, it has not been tried to make it
perfect in any sense, except perhaps with regard to reliability. The main reasons for accepting
im... |
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip | 0000563.pdf | 33 | 1. INTRODUCTION & PREVIEW
- 34 - been deemed necessary.
The destruction of dangerous ingrained illusions, and conviction of the inescapability of the
presented conclusions and measures seem to require logical overkill. In addition, overkill seems the
least that can be done in view of the political resistance th... |
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip | 0000563.pdf | 34 | 1. INTRODUCTION & PREVIEW
- 35 - • An appeal to the code of conduct and the secretary -general of the ministry had no (positive)
effect;
• An “independent” research bureau and the auditors of the ministry colluded with the deceivers.
The auditors violated their professional code of conduct;
• After the formal... |
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip | 0000563.pdf | 35 | 1. INTRODUCTION & PREVIEW
- 36 - shocked the representatives most was the universality of the misconduct of the IFC -spokespeople ,
including the “managers”,55 and that of their own “management”, and the quality of the playacting of
these people. Obviously, the job of the representatives was extremely unpleasant ... |
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip | 0000563.pdf | 36 | 1. INTRODUCTION & PREVIEW
- 37 - Chapter 5 is a report and evaluation of this project and its management. Some of the conclusions
are:
• The renewal project is an example of false pretensions, and of systematic efforts to keep them
up by untruthful and o therwise inadequate reporting;
• The project followed a ... |
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip | 0000563.pdf | 37 | 1. INTRODUCTION & PREVIEW
- 38 - The top management (publicly) rewards people whom it knows did not and cannot do their
duty; who failed grossly and avoidably; pretend that everything goes fine; and harm people
who say otherwise in order to keep up appearances;
When reporting, it is assumed that everything ... |
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip | 0000563.pdf | 38 | 1. INTRODUCTION & PREVIEW
- 39 - • The financial institutions in the restricted sense could not have prevented the second crisis;
• The supervisors could and should have prevented the second crisis. They could if at least a few
of them had warned unanimously.
The financial crises are “large” cases. They show... |
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip | 0000563.pdf | 39 | 1. INTRODUCTION & PREVIEW
- 40 - Chapter 8. Other examples.
Chapter 8 gives concise descriptions and analyses of more than fifteen other cases. It mentions
several more. The findings are consistent with the conclusions of t he earlier chapters. They are
incompatible with denial of these conclusions. The cases... |
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip | 0000563.pdf | 40 | 1. INTRODUCTION & PREVIEW
- 41 - Chapter 9. Final analysis, conclusions a nd measures.
Chapter 9 is devoted to general analyses and conclusions, and to measures which need to be taken
if phenomena like those described in the earlier chapters are to be ended and prevented. Where the
adjective “general” is used... |
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip | 0000563.pdf | 41 | 1. INTRODUCTION & PREVIEW
- 42 - employees.
After the final analyses, and before the presentation of the measures, the general conclusions of the
study are e numerated. Some of the more important are:
• Most cases would not have been cases if the responsible functionaries were competent and
honorable, and t... |
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip | 0000563.pdf | 42 | 1. INTRODUCTION & PREVIEW
- 43 -
The report concludes with a warning. The conclusion about the lack of integrity and competence of
the political elite is irrefutable: the phenomena described in this report could not be more inconsistent
with integrity or competence of government. T he present elite cannot cope... |
https://digitalcorpora.s3.amazonaws.com/corpora/files/CC-MAIN-2021-31-PDF-UNTRUNCATED/zipfiles/0000-0999/0000.zip | 0000563.pdf | 43 | 2. POLICY PORTAL PROJECT
- 44 - Chapter 2.
The policy portal project.
Table of contents of this chapter.
1. Chronicle of the policy portal project (PPP) in a nutshell.
2. Summary and conclusions.
3. Introduction.
4. A history of the PPP.
2004 and 2005.
2006.
2007.
2008.
2009 and 2010.
5.... |
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- 45 - 2010: PPP is terminated formally. The project has produced nothing useful. The information of the
education departmen ts is worse than it was in 2005.
2.2. Summary and conclusions.
1. Up to and including 2005 the education departments themselves took care of the collection ... |
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- 46 -
12. The PPP is a complete failure. It produced nothing useful. M€ 4.5 was spent without any useful
result. No (positive) lessons were learned.
13. The information of the department of higher education has become worse instead of better.
14. The PPP had no positive results... |
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- 47 - 25. The code of conduct of the ministry was trampled under foot by the top of the ministry, the
management of IFC, and the audit departm ent of the ministry. The author has personally asked the
secretary general to maintain the code of conduct of the ministry. In vain.
26. The ... |
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- 48 - misconduct of IFC -people. The remainder of this chapter, and the rest of this report, were written after
it had be come clear that SG and uSG not only did not act as requested, but even obstructed improve -
ment. And after it had become clear that at least in the education ministry... |
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- 49 - covered all basic information. The repositioning should be completed by the end of 2005. But it was
not to be a simple, passive transfer. The activities were to be reorganized and modernized as well. In
particular, web -based “portal technology”, was to make information more access... |
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- 50 - accessibility and user friendliness;
• It allows response times of 5 seconds for simple tables, and 30 for multiple choice tables.
The first two points show that at the time of writing IFC did not understand that a portal is much
more complicated than a collection of spreadshee... |
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- 51 - “Première”. Cancellation of the “Première” would mean loss of face. The memo randum of Van Velsen
had shown Van Ham that the project ran out of its time -table, and that this was a result of other
problems.
It was obvious that nobody would have reason to oppose a “Première” if ... |
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- 52 - came.23 It follows that Van Oldeniel must have known of the difficulties with the PPP.
HE sold the skin of the bear before it had been caught. On 1/11/05 Wim Fliermans, the person
responsible for university -information, had to leave the department. Fliermans had worked many yea... |
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- 53 - the one hand this is regrettable, but on the other hand it informs me of facts which would otherwise
remain hidden. So, if something goes wrong, let me know! Don’t keep it for yourself , don’t deny the
problem. Speak up, then something can be done about it. Don’t be afraid that it ... |
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- 54 - institution. The pro gress reports changed in form, but never became reliable. The trickery35 continued
unabatedly.
Because of the attitude of IFC and that of the top of the ministry, it promised to become difficult
for the education departments to get what they needed and pa i... |
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- 55 - with the web -directives.38 There was no trace of a constructive attitude towa rds the directives and their
implementation. No discussion, no compromise. Only denial.
From 2005 to mid -2006 progress and problems in the project were discussed in a working group
consisting of the... |
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- 56 - • The report said that SE and PAE had a ccepted their portals. This was untrue;
• Under the heading “What went well”, it mentions the communication about the PPP
between ministry and IFC. Which is obvious nonsense;
• The PPP is not mentioned in the tables “Matters for improvemen... |
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- 57 -
2007.
As long as there was no substantial improvement in the attitude of IFC, the representatives of the
education departments considered talks and new agreements with IFC of little use. The foremost
question therefore was: how can IFC win back the confidence of OCW? Somehow... |
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- 58 - IP could, and preferably measured by an accredited firm. Such a firm was found and hired:
Access ibility. In April 2007 it found that 24,8% of the directives is not applicable, that 30,4 % is
implemented, and 44,8% is not implemented. The scores were especially bad for the directiv... |
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- 59 - • The adapted DP;
• The reaction of IFC on the report of Accessibility about compliance with the web -
directives;
• The formulation of a memorandum of the heads of the four education departments to
DGPS;
And to a lesser ext ent:
• The findings of the “snapshot” (test) of Mar... |
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- 60 - product. And he seemed to be biased too. He requested Endert to substantiate his assertions, not Van
Spijker.
During the meeting, Van der Hulst said that the requirement about the web-directives had not been
put in writing. When Endert sent her the Portal requirements , she repli... |
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- 61 - reports improved through these same channels, success was far from guaranteed.58 Apart from this,
Van Velsen felt that the way his colleagues and he himself were mistreated by IFC representatives,
and, to a lesser extent, by uSG and the education DG’s, was shameful and unacceptable... |
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- 62 - o Are they open, user -oriented, and reliable?
2008.
In reply, the SG told Endert and Van Velsen that he had requested Diana van der Stelt to perform a
supplemen tary audit in agreement with their proposal.61 Van der Stelt was the acting head of the audit
department.
Henc... |
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- 63 - defective internal communication in the ministry. It undermines the confidence of the education
departments in the successful con clusion of the PPP. Bos admitted that it could have been done better.
IP promised to integrate the remarks made in the discussion in the plan. Endert w... |
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- 64 - respect to “Getting production in order” he noted that much was unclear, including the costs. IFC will
talk with the departments “to get thi ngs clear”. HE never got things clear. In spite of its promise, IFC
didn’t call on HE.
In the projects report of February 2008 for the pe... |
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- 65 - nevertheless proposed no action but more talking.
The next of the periodic meetings was on 14/4/08. Among other things, it would discuss the
projects report January -February 2008. As was the custom, the departmental representatives were
asked for their comments. In reply, the ... |
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- 66 - The main points under “The future” are:
• uSG wants an audit to see if IFC can make this type of product. If not, why not. She wants
the audit department of the ministry to do this audit;
• She asks whether the policy portal should be put out to public tender. IFC replied that i... |
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- 67 - and PAE was absent.
Note that Kerstens was responsible for the project , and therefore an interested party.
Before Friday afternoon, 27/6/08 4:09 pm no draft or part of the plan had been known to any of the
education departments. No communication with the education departments a... |
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- 68 - promise of uSG, with the way people were supposed to cooperate in the ministry, and with the code of
conduct. Therefore, and as a continuation of their earlier discussions, he sent the SG a mail with a
concise evaluation of recent events relating to the PPP and IFC. The mail is da... |
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- 69 - therefore asked Van Velsen to react. On 23/9/08 Van Velsen wrote Ben Salah that the earlier decision
had not been c onditional.89 He concluded his mail with a reminder of the existence of a code of
conduct requiring openness and reliability. He suggested Ben Salah to give uSG the r... |
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- 70 - tested only once in three years? How could IFC claim good performance if it didn’t test?
How could the results get lost? Please note: all this in a situation where the education
departments regularly complained about the performance, and nothing can have been
more welcome to IFC t... |
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- 71 - to succeed this time. But the auditors don’t explain why the earlier attempts have failed,
and why the string of useless meetings and broken promises ended. They don’t give a
single reason for believing that IFC has turned reliable;
• The description of the m easurements of the p... |
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- 72 - the elaboration of solutions ».105
The texts of uSG, or the top of the ministry for that matter, seem to try and create a fantasy world.
Due to the (known) lack of agreement between words and reality, the letter can only be seen as an
effort to mislead possible outside investigat... |
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- 73 - • Making tables with the OLAP tool takes m uch more time than suggested by section 4 of
appendix 1. Even for relatively simple tables. Working with the portal is forbiddingly
frustrating. The buttons for definitions and elucidation for example simply don’t work;110
• The auditors ... |
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- 74 - want preparation. He wanted to be as unbiased as possible.
When he came back from his visit his judgment about the portal was devastating. He said it simply
didn’t work at all. He was nevertheless positive about the visit. Many IFC -people had been present at
the test, the new he... |
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- 75 - The discussion resulted in agreement about risks that should be mentioned, and about a plan for the
restoration of confidence. But Gakeer kept none of his promises. He didn’t send Van Velsen a copy of
the documents he sent to the MTM. It had been agreed that the risk analysis shoul... |
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- 76 - too complicated, for specialists it offers too little surplus value as compared to working with the
complete data files which are supplied periodically. […]
The education departments hardly use the present policy portals. The portals seem to be based on
an incorrect policy theory... |
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- 77 - of tools to read Java -scripts). Access by means of the internet is the great advantage of the policy
portals. But behind the interface lie the same problems as of the KIS -system132 or the datawarehouse
HPE133: the information must be saved in a structured way, and be easily acces... |
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- 78 - Chapter 3.
Project and agency management by a ministry.
Table of contents of this chapter.
1. Summary and conclusions.
2. The origin of this chapter.
3. The project management of the undersecretary -general.
4. The project reports and the merger of IFC and IAG i... |
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- 79 -
9. In particula r, no lessons were learnt from the failures of projects.4
10. uSG had prescribed Prince2 as the method for project management. But in practice no method was
followed at all.
11. The words of uSG don’t agree with her deeds. She doesn’t supervise the im... |
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- 80 - acknowledges that problems and failures are the rule, and tries to analyze the causes of their
systematic character. Nobody connects the problems with the ICT -reports of the DGAO.9
22. The prolonged resistance against the misconduct in the PPP was exceptional. The author t... |
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- 81 - with the applicable governmental directives. On the basis of the results of this inquiry the
representatives of the education departments should make a proposal for the continuation of the
project.
Parallel with, and independent of the above actions, Van Velsen had shown t... |
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- 82 - Of course, the expert will need more information than provided by the proposal. The additio nal
information should also be given to uSG;
• Progress should be evaluated periodically by an independent external expert;
• The role of the users of the final products should be d... |
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- 83 - money profitably.26, 27
Remarks ab out the further development of these projects can be found in section 3.5.
The activities of IFC in a calendar year, the budgets which the ministry makes available for them,
and other agreements with respect to activities, products and ... |
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- 84 - Prince2 into practice, or to evaluate the effects of her memorandum of 30/11/07.
On 4/2/08, Schouten sent the IFC projects report about November and December 2007 to the
contract managers in the different departments. That i s, to Van Velsen and his colleagues. She asked
... |
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- 85 - complained about incorrect reports.35 She promised to discuss “the good suggestions” with IFC, but
said it was too late to discuss them in the coming meeting uSG -top IFC.36 She didn’t mention the next
meeting of this kin d. She promised to inform Van Velsen about the results... |
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- 86 -
Schouten replied the following day.40 On the basis of an argumentation which was inconsistent
with the facts and internally, she concluded that the format of the projects reports was adequate,
although minor improvements might be useful. She called the idea of an informati... |
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- 87 - which enable collaboration and information sharing. Members can place documents in the space and
work on th em. The application keeps track of who wrote or changed what and when. There are mail
and agenda applications adapted for use by a group of collaborating people.
Both... |
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- 88 - Velsen.
Some days before the meeting, Van Loon had sent the participants of the meeting the projects
report of May -July 2008.53 Beginn ing with this projects report some changes were introduced:
• the state of a project is summarized by three traffic lights: for quality, ... |
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- 89 - Neither Ben Salah nor Slooff voiced any problem. But Ben Salah still didn’t know what to think of it.
She promised to think about it. She never informed Van Velsen about the result of her thinking. And
he stopped asking. In his opinion, the information system was primarily t... |
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- 90 - He came closest with a section “Summary of Voigt advice” in a paper “Policy and implement ation:
follow up of the Voigt advice”.62 The summary only concerns the management of agencies by the
ministry. Not the merger. There is no trace of argumentation or weighing of costs and... |
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- 91 - But their knowledge of the agencies is limited. They have serious doubts about price, quality and
correctness of data provided by especially IFC.
The recommendations to improve the situation stress reciprocity: people in the ministry should
learn more about the work of the... |
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- 92 - was the last one sent to the department of HE.74 The last analogous report of IFC concerned October -
December 2008. Nevertheless, the performance contracts for both IAG and IFC fo r 2009 still had
departmental appendices. The reports were abolished on instructions from the SG... |
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- 93 - nowhere to be found.81
As noted earlier, from about the middle of 2009 one hour of one meeting of the MTM per month
was devoted to NEA matters. The monthly progress report was a standard point of the agenda. In the
beginning of a quarter the report about the risky project... |
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- 94 -
The notes on the following pages frequently refer to reports submitted to meetings and to minutes
of meetings. The reader may be surp rised about the passivity of the meetings and their participants,
and the lack of action where action is clearly required. Without suggestin... |
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- 95 - components» .93
In the course of the project four PID’s were written. To wit: SE 28/4/08, SE additional 20/10/08,
PAE 11/11/09, and HE 22/2/10.94 The timetable of the letter of uSG was exceeded by more than a
year. The PID for HE was not submitted in February 2008, but tw o ... |
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- 96 - realize the desired goal.
On p. 6 of the report about October -December 2008, one reads:
«Most requirements and wishes of the Program of requirements for the e -forms are fulfilled.
However, three requirements and eight wishes are not fulfilled yet. Solution of this prob... |
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- 97 - management of system maintenance and renewal in general.
The second example concerns the involvement of ICTA. It is discussed in the last part of the mail.
This part dealt with UO Digitizing. It shows a contradiction in the documents about UO Digitizing. In
appendix 4, Bud... |
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- 98 - The project is 2 years behind schedule. The report gives the impression that it is unclear for how
long the (as yet hypothetical) results can be used. And therefore, whether benefits outweigh costs.
In the section about project supervision, the Information department request... |
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- 99 - attitude towards users are important risks for a “user oriented” project.
The underlying problem was the lack of a description of the goals of the project in the PID.
According to the delegated commissioner for the pr oject, Anita Schilperoort, they would come in the
RP. Bu... |
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- 100 - 7. The project is not XBRL -ready.121»
The report about risky projects for April -June 2010 shows that the problems were not solved yet. It
seems that the project was based on false pretensions, unfounded budget estimates, and, maybe
mainly, the availabili ty of money. Th... |
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- 101 - “all”. But extremely difficult or impossible to realize.128
A timetable isn’t given. Intermediate products aren’t mentioned. But the document concludes with
a section:
«Planning of the results.
The project datawarehouse is planned in such a way as to produce a recogniz... |
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- 102 - 2.3 M€ already exhausted? Furthermore it remains unclear where the 4.5 M€ comes from. According
to the MTM documents of 2/4/09135 the budget for DWH in 2011 is 2.3 M€ minus what was spent in
2009 and 2010.
The report about the risky projects for the 3rd quarter of 2010 ... |
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- 103 - The quote is from the minutes of the strategic i+i council of 14/4/10.138 It is the report of the
discussion in this “council” of the repo rt about the risky projects for the first quarter of 2010. The
chairman was SG Koos van der Steenhoven. The quote is unabridged. It clea... |
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- 104 - was distributed all the same. It would be discussed in a meeting of 17/9/08. The representative of the
department of HE for this project, Martine Warmerdam, wa s prevented from going, and asked Van
Velsen to go in her stead. That’s why the author has studied various document... |
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- 105 -
The report about the financial situation of the projects in January -February 2008149 states:
• That the budget was 65 k€;
• That the budget had been spent.
A professional and reliable approach requires that a product is evaluated by people who are
independent of it... |
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- 106 - In connection with the projects report about January -February 2007,154 and the preparation of the
periodic meeting of uSG with the top of IFC on 27/3/07, Edwin Streefkerk of the department of PE
sent his DGPS a memorandum155 with the following concl usion:
«Questions .
I... |
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- 107 - The second phase of the program Information Policy Public is almost completed. The purpose was
to make as much informatio n public as possible. Apart from some minor problems progress is good.
Because of problems of availability and performance the parent portal is delayed. ... |
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- 108 - making about the project Info rmation Policy Public in the next CCIPE. For 2008 no new activities in
the project parent portal are expected. If possible ES proposes to reprioritize the remaining budget for
other ES projects.
Conclusion: Parent portal will be put on the age... |
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- 109 - «[The project intends to] Facilitate horizontal accounting by schools, by making available
indicators about school performance and corresponding benchmarking. The indicators can also be
used in the management of the school.»
Indicators about school performance and corresp... |
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- 110 - Summary and conclusions.
1. The management of IAG/NEA claimed money for the maintenance of a Studylin k system without
having the slightest idea of the character and amount of the required maintenance work. It had no
plan for system development, and no plan for the trans... |
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- 111 - registration of students. It is a system of the education institutions, and maintained by them. The
system provides services formerly provided by the stu dent administrations of the institutions.
Studylink is also the name of the organization which manages the system. This ... |
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- 112 - these activities had been calculated with a model, as a percentage of the “basic” amount of 400 k€. In
other words: they were not based on specified or described changes in activities. The calculated costs
were 81 k€. Even if the model were correct, the basic amount of 400 k... |
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- 113 - HE wanted.191 She said that AD made three types of inquiry. What HE wanted didn’t fit any. Aarts
used all inventiveness she could muster to prove that HE should not ask AD but somebody else. With
the help of exa mples and a lot of patience Van Velsen showed that AD had adequ... |
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- 114 - system development.
The next periodic meeting of HE with IAG was at 26/3/09. T wo weeks after that meeting, Van
Velsen wrote his counterpart Smit a mail thanking him for the memorandum with information about
activities of IAG connected with Studylink. According to Van Ve... |
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- 115 - Such a forecast was not known in HE, unless NEA meant the conclusion of the memorandum of
14/12/09. In March 2009 it had been agreed however that the realization 2008 would be used as
forecast for 2009. Another forecast had never been discussed or accepted.
By the end of... |
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- 116 - Capelleveen, the acting head of Van Zanen’s section, protested.204 Studylink does not introduce a new
task, but another way of doing the same task. A task prescribed by law. Due to lack of information and
explanation HE cannot judge whether the new way costs more or less. H... |
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- 117 - As from this management agreement the following Other work Minis try from 2010 is structurally
added to the Basic contract. In 2010 they were still monitored, per 2011 NEA considers them
sufficiently stable to be included in the Basic contract. […] It concerns [list of items... |
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- 118 - find an answer to this question we will focus on the management of ICT projects» .211
«2. C ONCLUSIONS AND RECOMMENDATIONS
[…] For the management of these [ICT] projects several instruments are available. Although these
instruments don’t guarantee flawless progress of... |
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- 119 - influence;
• the confidentiali ty of an instrument stimulates open and safe exchange of information and
insights;
• a short application time yields quick results;
• a review team consisting of peers […] means that situations are recognized, that much
knowledge and expe... |
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- 120 - reviews are acted upon» . Shouldn’t this be checked?224
6. The report says nothing about checks of what people told in the interviews. It doesn’t discuss the
interview as a method of acquiring information. It seems to assume that the people they interview
speak the (com... |
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- 121 - Chapter 4.
Integrity in the Dutch ministry of education, and government.
Table of contents of this chapter.
1. Summary and conclusions.
2. Introduction.
3. Definition of “integrity”.
4. Codes and integrity management put to the test: the three audits of the p... |
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