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| """The healthy expert repo: services, three generations of rule files, live distractors, routing tree. | |
| Generation 1 (legacy-<team>.yml): inline ratios, two-tier warning/critical copies, `job:` records, quoted | |
| durations, TODO comments. Generation 2: slo-records.yml, slo-<service>.yml, service-health.yml, | |
| capacity.yml, with `expr: |` blocks. Generation 3: PrometheusRule manifests for the teams on the operator. | |
| Every rule here is correct; defects are planted on top by the queue items. | |
| """ | |
| from __future__ import annotations | |
| import random | |
| from ..distractors import CORPUS | |
| from .model import RuleFileSpec, Svc, World | |
| from .vocab import SERVICES, SHARED_TEAMS, TEAMS | |
| WINDOWS = ["5m", "30m", "1h", "6h"] | |
| FACTORS = {30: ("14.4", "6"), 7: ("3.36", "1.4")} | |
| GRPC_ERR = "Unavailable|Internal|DeadlineExceeded|Unknown|DataLoss" | |
| DISTRACTOR_FILES = ["node-exporter", "postgres", "redis", "kafka", "nginx", "jvm"] | |
| def err_sel(family: str) -> tuple[str, str]: | |
| if family == "grpc": | |
| return "grpc_server_handled_total", f'grpc_code=~"{GRPC_ERR}"' | |
| return "http_requests_total", 'code=~"5.."' | |
| def sli_record(family: str, window: str) -> dict: | |
| m, bad = err_sel(family) | |
| return {"record": f"slo:sli_error:ratio_rate{window}", | |
| "expr": f"sum by (service) (rate({m}{{{bad}}}[{window}])) / sum by (service) (rate({m}[{window}]))"} | |
| def down_rule(w: World, s: Svc, for_: str = "3m") -> dict: | |
| by = "service, cluster" if s.cluster else "service" | |
| return {"alert": f"{s.camel}Down", | |
| "expr": f'sum by ({by}) (up{{service="{s.name}"}}) == 0 or absent(up{{service="{s.name}"}})', | |
| "for": for_, "labels": {"severity": "page", "team": s.team}, | |
| "annotations": {"summary": f"{s.name} has no healthy scrape targets", | |
| "runbook_url": w.runbook(f"{s.camel}Down")}} | |
| def ingress_sel(s: Svc, bad: bool = False) -> str: | |
| """The service's requests as the ingress controller counts them (README: this Prometheus scrapes the ingress; | |
| scraped.py puts the same requests there): an error ratio may be read at the load balancer instead.""" | |
| return f'nginx_ingress_controller_requests{{service="{s.name}"' + (',status=~"5.."}' if bad else "}") | |
| def ingress_ratio_expr(s: Svc, window: str = "5m") -> str: | |
| return (f"sum by (service) (rate({ingress_sel(s, True)}[{window}]))" | |
| f" / sum by (service) (rate({ingress_sel(s)}[{window}])) > {s.err_thr}") | |
| def error_ratio_rule(w: World, s: Svc, window: str = "5m", for_: str = "10m") -> dict: | |
| m, bad = err_sel(s.family) | |
| expr = (f'sum by (service) (rate({m}{{service="{s.name}",{bad}}}[{window}]))' | |
| f' / sum by (service) (rate({m}{{service="{s.name}"}}[{window}])) > {s.err_thr}') | |
| return {"alert": f"{s.camel}HighErrorRatio", "expr": expr, "for": for_, | |
| "labels": {"severity": "page", "team": s.team}, | |
| "annotations": {"summary": "{{ $labels.service }} is failing {{ $value | humanizePercentage }} of requests", | |
| "runbook_url": w.runbook(f"{s.camel}HighErrorRatio")}} | |
| def burn_rules(w: World, s: Svc) -> list[dict]: | |
| fast, slow = FACTORS[s.window_d] | |
| b = f"{1 - float(s.target):.10f}".rstrip("0") | |
| out = [] | |
| for name, lw, sw, k, for_, sev in ((f"{s.camel}ErrorBudgetBurnFast", "1h", "5m", fast, "2m", "page"), | |
| (f"{s.camel}ErrorBudgetBurnSlow", "6h", "30m", slow, "15m", "ticket")): | |
| sel = f'{{service="{s.name}"}}' | |
| out.append({"alert": name, | |
| "expr": f"slo:sli_error:ratio_rate{lw}{sel} > ({k} * {b}) and slo:sli_error:ratio_rate{sw}{sel} > ({k} * {b})", | |
| "for": for_, "labels": {"severity": sev, "team": s.team, "slo": f"{s.name}-availability"}, | |
| "annotations": {"summary": "{{ $labels.service }} is spending its error budget " | |
| + ("fast" if sev == "page" else "steadily"), | |
| "runbook_url": w.runbook(name)}}) | |
| return out | |
| def latency_two_tier(w: World, s: Svc) -> list[dict]: | |
| q = (f'histogram_quantile(0.99, sum by (service, le) (rate(http_request_duration_seconds_bucket{{service="{s.name}"}}[5m])))') | |
| name = f"{s.camel}LatencyHigh" | |
| return [{"alert": name, "expr": f"{q} > 0.5", "for": "10m", "labels": {"severity": "warning", "team": s.team}, | |
| "annotations": {"summary": "{{ $labels.service }} p99 above 500ms", "runbook_url": w.runbook(name)}}, | |
| {"alert": name, "expr": f"{q} > 1", "for": "10m", "labels": {"severity": "critical", "team": s.team}, | |
| "annotations": {"summary": "{{ $labels.service }} p99 above 1s", "runbook_url": w.runbook(name)}}] | |
| def db_two_tier(w: World, s: Svc) -> list[dict]: | |
| r = (f'max by (service) (db_pool_connections_active{{service="{s.name}"}}' | |
| f' / db_pool_connections_max{{service="{s.name}"}})') | |
| name = f"{s.camel}DbConnectionsHigh" | |
| return [{"alert": name, "expr": f"{r} > 0.8", "for": "5m", "labels": {"severity": "warning", "team": s.team}, | |
| "annotations": {"summary": "{{ $labels.service }} is using over 80% of its DB pool", "runbook_url": w.runbook(name)}}, | |
| {"alert": name, "expr": f"{r} > 0.95", "for": "5m", "labels": {"severity": "critical", "team": s.team}, | |
| "annotations": {"summary": "{{ $labels.service }} DB pool nearly exhausted", "runbook_url": w.runbook(name)}}] | |
| def memory_rule(w: World, s: Svc) -> dict: | |
| return {"alert": "ContainerMemoryNearLimit", | |
| "expr": (f'max by (service) (container_memory_working_set_bytes{{service="{s.name}",container="{s.name}"}}' | |
| f' / container_spec_memory_limit_bytes{{service="{s.name}",container="{s.name}"}}) > 0.9'), | |
| "for": "15m", "labels": {"severity": "ticket", "team": s.team}, | |
| "annotations": {"summary": "{{ $labels.service }} keeps running close to its memory limit", | |
| "runbook_url": w.runbook("ContainerMemoryNearLimit")}} | |
| def legacy_records(team_svcs: list[Svc], family: str) -> list[dict]: | |
| """The team's old dashboard records, scoped to its own services (one pair per SLI family).""" | |
| m, bad = err_sel(family) | |
| names = [s.name for s in team_svcs if s.family == family] | |
| sel = f'service="{names[0]}"' if len(names) == 1 else f'service=~"{"|".join(names)}"' | |
| return [{"record": "job:http_requests:rate5m" if family == "http" else "job:grpc_calls:rate5m", | |
| "expr": f"sum by (job, service) (rate({m}{{{sel}}}[5m]))"}, | |
| {"record": "job:http_errors:rate5m" if family == "http" else "job:grpc_errors:rate5m", | |
| "expr": f"sum by (job, service) (rate({m}{{{sel},{bad}}}[5m]))"}] | |
| # ---------------------------------------------------------------------------- services and teams | |
| def pick_services(rng: random.Random, w_industry: str, n: int, need: dict) -> list[tuple[str, str, str]]: | |
| """n (name, kind, family) from the industry list, honouring `need` = {kind: count}.""" | |
| pool = list(SERVICES[w_industry]) | |
| rng.shuffle(pool) | |
| out = [] | |
| for kind, k in need.items(): | |
| cands = [x for x in pool if (x[2] == kind if kind == "latency" else x[1] == kind and x[2] != "latency") | |
| and x not in out] | |
| out += cands[:k] | |
| for x in pool: | |
| if len(out) >= n: | |
| break | |
| if x not in out and x[2] != "latency": | |
| out.append(x) | |
| return out[:max(n, len(out))] | |
| def assign(rng: random.Random, w: World, picked: list[tuple[str, str, str]], clusters: bool) -> None: | |
| teams = list(w.teams) | |
| for i, (name, kind, fam) in enumerate(picked): | |
| team = teams[i % len(teams)] | |
| s = Svc(name, team, kind, "http" if fam == "latency" else fam, cluster=clusters) | |
| s.target = rng.choice(["0.999", "0.995", "0.9995", "0.99"]) if kind in ("api", "grpc") else "0.99" | |
| s.rps = rng.choice([30, 45, 60, 80, 120]) if kind in ("api", "grpc") else rng.choice([8, 12, 20]) | |
| s.floor = None | |
| s.pods = rng.choice([3, 4, 6]) | |
| s.err_thr = rng.choice(["0.02", "0.05", "0.1"]) | |
| s.window_d = 30 | |
| w.services.append(s) | |
| # ---------------------------------------------------------------------------- rule files | |
| def owner_then(w: World, s: Svc) -> str: | |
| """The team a service belonged to when its rules were written: a service moved in this week's split still sits | |
| in its old team's file (R4: the new team has no files of its own yet).""" | |
| tr = w.trigger or {} | |
| return tr["old"] if s.name in tr.get("moved", []) else s.team | |
| def build_rules(w: World, rng: random.Random) -> None: | |
| owners = [t for t in w.teams if t != (w.trigger or {}).get("new")] | |
| on_operator = set(rng.sample(owners, 1 if len(owners) < 5 else 2)) | |
| legacy_teams = [t for t in owners if t not in on_operator] | |
| files: dict[str, RuleFileSpec] = {} | |
| rec = [sli_record(fam, win) for fam in sorted({s.family for s in w.services}) for win in WINDOWS] | |
| files["slo-records"] = RuleFileSpec("slo-records", 2, [{"name": "slo-sli", "rules": rec}], | |
| ["SLI recording rules. One record per window, every service that emits the", | |
| "family's metrics. Burn alerts read these, nothing else should."]) | |
| health = RuleFileSpec("service-health", 2, [{"name": "service-health", "rules": []}], | |
| ["One Down alert per service. See README, Service health."]) | |
| capacity = RuleFileSpec("capacity", 2, [{"name": "capacity", "rules": []}], | |
| ["Capacity tickets. Pages for crashes come from the platform Prometheus."]) | |
| for t in sorted(on_operator): | |
| files[f"{t}-rules"] = RuleFileSpec(f"{t}-rules", 3, [], [], "yaml") | |
| for t in legacy_teams: | |
| files[f"legacy-{t}"] = RuleFileSpec(f"legacy-{t}", 1, [], [ | |
| f"{t} alerts from before the conventions in README.md.", | |
| "Don't reformat in passing; move things out when you touch them for a reason."]) | |
| for s in w.services: | |
| then = owner_then(w, s) | |
| op = then in on_operator | |
| s.home = f"{then}-rules" if op else f"legacy-{then}" | |
| home = files[s.home] | |
| grp = next((g for g in home.groups if g["name"] == s.name), None) | |
| if grp is None: | |
| grp = {"name": s.name, "rules": []} | |
| home.groups.append(grp) | |
| if op: | |
| grp["rules"].append(down_rule(w, s)) | |
| else: | |
| health.groups[0]["rules"].append(down_rule(w, s)) | |
| if s.kind in ("api", "grpc", "worker"): | |
| er = error_ratio_rule(w, s) | |
| if not op and rng.random() < 0.5: | |
| er["_comment"] = [f"threshold agreed with {then} in {w.company.key}-{rng.randint(1100, 1900)}"] | |
| grp["rules"].append(er) | |
| if s.kind in ("api", "grpc"): | |
| if op: | |
| grp["rules"] += burn_rules(w, s) | |
| else: | |
| stem = f"slo-{s.name}" | |
| files[stem] = RuleFileSpec(stem, 2, [{"name": f"slo-{s.name}", "rules": burn_rules(w, s)}]) | |
| if not op and s.kind in ("api", "worker") and s.family == "http" and (s.kind == "api" or rng.random() < 0.5): | |
| grp["rules"] += latency_two_tier(w, s) | |
| if rng.random() < 0.3: | |
| grp["rules"][-1]["_comment"] = ["TODO(2024) move to a latency SLO once we have one"] | |
| if not op and s.kind in ("api", "worker") and rng.random() < 0.5: | |
| grp["rules"] += db_two_tier(w, s) | |
| if s.kind in ("indexer", "worker") and rng.random() < 0.8: | |
| capacity.groups[0]["rules"].append(memory_rule(w, s)) | |
| if not op and s.kind in ("api", "worker", "grpc"): | |
| recs = next((g for g in home.groups if g["name"] == f"{then}-records"), None) | |
| if recs is None: | |
| recs = {"name": f"{then}-records", "rules": []} | |
| home.groups.insert(0, recs) | |
| recs["_comment"] = ["old dashboard records; the svc-overview board still reads these"] | |
| mates = [x for x in w.services if owner_then(w, x) == then and x.kind in ("api", "worker", "grpc")] | |
| recs["rules"] = [r for r in recs["rules"] if not r["record"].startswith(("job:http_", "job:grpc_"))] | |
| for fam in sorted({x.family for x in mates}): | |
| recs["rules"] += legacy_records(mates, fam) | |
| files["service-health"] = health | |
| if capacity.groups[0]["rules"]: | |
| files["capacity"] = capacity | |
| fams = sorted({x.family for x in w.services}) | |
| dash = [] | |
| for fam in fams: | |
| m, bad = err_sel(fam) | |
| pre = "http" if fam == "http" else "grpc" | |
| dash += [{"record": f"service:{pre}_requests:rate5m", "expr": f"sum by (service) (rate({m}[5m]))"}, | |
| {"record": f"service:{pre}_errors:rate5m", "expr": f"sum by (service) (rate({m}{{{bad}}}[5m]))"}] | |
| dash.append({"record": "service:http_request_duration_seconds:p99_5m", | |
| "expr": "histogram_quantile(0.99, sum by (service, le) (rate(http_request_duration_seconds_bucket[5m])))"}) | |
| files["dashboards"] = RuleFileSpec("dashboards", 2, [{"name": "dashboards", "rules": dash}], | |
| ["Records the svc-overview and team boards read. Not for alerting."]) | |
| for stem in sorted(rng.sample(DISTRACTOR_FILES, rng.randint(5, 6))): | |
| files[stem] = distractor_file(w, stem) | |
| for f in files.values(): | |
| f.groups = [g for g in f.groups if g["rules"]] | |
| w.files = {k: v for k, v in files.items() if v.groups} | |
| # The ingress in front of the apps is ingress-nginx: its rules read the controller's own request counter, the | |
| # series the incident packets pull (R8). Adapted from the awesome-prometheus-alerts nginx rules. | |
| INGRESS_NGINX = [ | |
| ("NginxHighHttp4xxErrorRate", 'sum by (ingress) (rate(nginx_ingress_controller_requests{status=~"4.."}[5m])) / sum by (ingress) ' | |
| '(rate(nginx_ingress_controller_requests[5m])) > 0.05', "5m", "warning", "High 4xx rate on ingress {{ $labels.ingress }}"), | |
| ("NginxHighHttp5xxErrorRate", 'sum by (ingress) (rate(nginx_ingress_controller_requests{status=~"5.."}[5m])) / sum by (ingress) ' | |
| '(rate(nginx_ingress_controller_requests[5m])) > 0.05', "5m", "warning", "High 5xx rate on ingress {{ $labels.ingress }}"), | |
| ("NginxLatencyHigh", 'histogram_quantile(0.99, sum by (ingress, le) (rate(nginx_ingress_controller_request_duration_seconds_bucket[5m]))) > 3', | |
| "5m", "warning", "High p99 on ingress {{ $labels.ingress }}"), | |
| ("NginxConfigReloadFailed", "nginx_ingress_controller_config_last_reload_successful == 0", "5m", "warning", | |
| "ingress-nginx can't load its config on {{ $labels.controller_pod }}"), | |
| ] | |
| def distractor_file(w: World, stem: str) -> RuleFileSpec: | |
| rules = [] | |
| for name, expr, for_, _sev, summary in (INGRESS_NGINX if stem == "nginx" else CORPUS[stem]): | |
| r = {"alert": name, "expr": expr} | |
| if for_ != "0m": | |
| r["for"] = for_ | |
| r["labels"] = {"severity": "warning", "team": "infra"} | |
| r["annotations"] = {"summary": summary, "runbook_url": w.runbook(name)} | |
| rules.append(r) | |
| heads = [[f"Adapted from awesome-prometheus-alerts ({stem}). Fleet alerts: infra, warning."], | |
| [f"{stem} fleet alerts. Thresholds started from awesome-prometheus-alerts; infra owns them."], | |
| ["Fleet alerts, warning only. Nobody is paged from this file."], | |
| [f"Copied from awesome-prometheus-alerts ({stem}) and trimmed to what we scrape."], []] | |
| pick = sum(map(ord, f"{w.company.name}:{stem}")) % len(heads) | |
| return RuleFileSpec(stem, 1 if stem in ("node-exporter", "postgres") else 2, [{"name": stem, "rules": rules}], | |
| heads[pick]) | |
| ALERT_FLOOR = 60 # SPEC 2.2: a repo has at least 60 alert rules | |
| FILL_TARGET = 63 # the queue removes up to three rules from the starting repo (new burn alerts, a floor alert) | |
| def n_alerts(w: World) -> int: | |
| return sum(1 for f in w.files.values() for g in f.groups for r in g["rules"] if "alert" in r) | |
| def _pristine_alerts(w: World, items) -> int: | |
| """Alert rules in the repo the queue starts from (the items' breakage applied to a copy).""" | |
| files, am = w.state() | |
| for it in items or []: | |
| it.break_(files, am, w) | |
| return sum(1 for f in files.values() for g in f.groups for r in g["rules"] if "alert" in r) | |
| def fill_to_floor(w: World, items=None) -> None: | |
| """Exporter files the draw left out go back in until the repo the queue starts from reaches the floor (fleet | |
| warnings nobody's queue is about), then the DB pool pair for services that don't have one yet: legacy homes | |
| first, then the teams on the operator.""" | |
| def short() -> bool: | |
| return n_alerts(w) < FILL_TARGET or (items is not None and _pristine_alerts(w, items) < ALERT_FLOOR + 1) | |
| for stem in DISTRACTOR_FILES: | |
| if not short(): | |
| return | |
| if stem not in w.files: | |
| w.files[stem] = distractor_file(w, stem) | |
| busy = w.notes.get("busy", set()) | set((w.trigger or {}).get("moved", [])) | |
| have = {r.get("alert") for f in w.files.values() for g in f.groups for r in g["rules"]} | |
| from .model import home_group | |
| for legacy in (True, False): | |
| for sv in sorted(w.services, key=lambda x: x.name): | |
| if not short(): | |
| return | |
| if (sv.home.startswith("legacy-") == legacy and sv.kind in ("api", "worker") and sv.name not in busy | |
| and f"{sv.camel}DbConnectionsHigh" not in have): | |
| home_group(w, sv)["rules"] += db_two_tier(w, sv) | |
| have.add(f"{sv.camel}DbConnectionsHigh") | |
| def catalog(w: World) -> dict: | |
| out = [] | |
| for s in w.services: | |
| if s.kind not in ("api", "grpc"): | |
| continue | |
| d = {"name": s.name, "team": s.team, "slo_target": float(s.target), "window": f"{s.window_d}d", | |
| "sli_family": s.family} | |
| d["metrics"] = ["grpc_server_handled_total" if s.family == "grpc" else "http_requests_total"] | |
| if s.family == "grpc": | |
| d["error_codes"] = GRPC_ERR.split("|") | |
| if s.floor is not None: | |
| d["traffic_floor_rps"] = s.floor | |
| out.append(d) | |
| return {"services": out} | |
| # ---------------------------------------------------------------------------- alertmanager | |
| def team_route(team: str, legacy: bool = False) -> dict: | |
| if legacy: | |
| return {"match": {"team": team}, "receiver": f"slack-{team}", | |
| "routes": [{"match_re": {"severity": "page|critical"}, "receiver": f"pagerduty-{team}", "continue": True}, | |
| {"match": {"severity": "ticket"}, "receiver": f"jira-{team}", "continue": True}, | |
| {"receiver": f"slack-{team}"}]} | |
| return {"matchers": [f'team="{team}"'], "receiver": f"slack-{team}", | |
| "routes": [{"matchers": ['severity=~"page|critical"'], "receiver": f"pagerduty-{team}", "continue": True}, | |
| {"matchers": ['severity="ticket"'], "receiver": f"jira-{team}", "continue": True}, | |
| {"receiver": f"slack-{team}"}]} | |
| def policy(team: str, severity: str) -> list[str]: | |
| if severity in ("page", "critical"): | |
| return sorted([f"pagerduty-{team}", f"slack-{team}", "slack-sre-fyi"]) | |
| if severity == "ticket": | |
| return sorted([f"jira-{team}", f"slack-{team}"]) | |
| return [f"slack-{team}"] | |
| CRED_DIR = "/etc/alertmanager/secrets" | |
| def pd_config(team: str) -> dict: | |
| """PagerDuty integration keys are mounted from the secret store, one file per service (R9).""" | |
| return {"routing_key_file": f"{CRED_DIR}/pagerduty/{team}"} | |
| def receivers(w: World, teams: list[str]) -> list[dict]: | |
| d = w.domain | |
| out = [{"name": "slack-alerts-default", "slack_configs": [{"channel": "#alerts-default", "send_resolved": True}]}, | |
| {"name": "slack-sre-fyi", "slack_configs": [{"channel": "#sre-fyi", "send_resolved": False}]}, | |
| {"name": "slack-prometheus-meta", "slack_configs": [{"channel": "#prometheus-meta"}]}, | |
| {"name": "pagerduty-sre", "pagerduty_configs": [pd_config("sre")]}] | |
| for t in teams: | |
| key = t.replace("-", "_") | |
| out += [{"name": f"pagerduty-{t}", "pagerduty_configs": [pd_config(t)]}, | |
| {"name": f"slack-{t}", "slack_configs": [{"channel": f"#{t}-alerts", "send_resolved": True}]}, | |
| {"name": f"jira-{t}", "webhook_configs": [{"url": f"https://jira-bridge.{d}/hooks/{key}"}]}] | |
| return out | |
| DEAD_RECEIVERS = [("slack-old-oncall", "#oncall-old", "nothing routes here since the rota moved to PagerDuty; ask before deleting"), | |
| ("slack-ops-legacy", "#ops-alerts-legacy", "kept for the platform Prometheus until its config is cleaned up"), | |
| ("email-oncall", None, "unused since 2024, the SMTP relay it points at is gone")] | |
| def drift(w: World, rng: random.Random, routes: list[dict]) -> None: | |
| """What years of hands-on edits leave in a shared Alertmanager (R9), all of it on routes and receivers this | |
| week's queue never touches: a shared team or two with their own timers, a receiver nothing routes to any more. | |
| Timers decide when a notification goes out, never where, so nothing graded depends on them.""" | |
| shared = [r for r in routes if any(f'team="{t}"' in (r.get("matchers") or []) for t in w.shared_teams)] | |
| rng.shuffle(shared) | |
| tweaks = [("repeat_interval", "1h", "{t} asked for hourly repeats while something is still firing"), | |
| ("group_wait", "10s", None), ("group_interval", "10m", "{t}: fewer updates per group, too chatty at 5m")] | |
| for r, (key, val, note) in zip(shared, rng.sample(tweaks, rng.randint(1, 2))): | |
| t = next(t for t in w.shared_teams if f'team="{t}"' in r["matchers"]) | |
| items = list(r.items()) | |
| r.clear() | |
| for k, v in items: | |
| r[k] = v | |
| if k == "receiver": | |
| r[key] = val | |
| if note and not r.get("_comment"): | |
| r["_comment"] = [note.format(t=t)] | |
| name, chan, note = rng.choice(DEAD_RECEIVERS) | |
| w.notes["dead_receiver"] = name | |
| if chan: | |
| w.am_extra_receivers = [{"name": name, "slack_configs": [{"channel": chan, "send_resolved": True}], "_comment": [note]}] | |
| else: | |
| w.am_extra_receivers = [{"name": name, "email_configs": [{"to": f"oncall@{w.domain}", "send_resolved": False}], | |
| "_comment": [note]}] | |
| def build_am(w: World, rng: random.Random) -> None: | |
| # the team still on `match:` is one that has been around: not the one this week's split creates | |
| tr = w.trigger or {} | |
| legacy = rng.choice([t for t in w.teams if t not in (tr.get("new"), tr.get("old"))] or w.teams) | |
| w.notes["legacy_match_team"] = legacy | |
| routes = [{"matchers": ['alertname=~"PrometheusRuleFailures|PrometheusRuleEvaluationSlow"'], | |
| "receiver": "slack-prometheus-meta", | |
| "_comment": ["rule evaluation problems. Nobody pages on these (yet)."]}, | |
| {"matchers": ['severity=~"page|critical"'], "receiver": "slack-sre-fyi", "continue": True, | |
| "_comment": ["SRE sees every page as FYI; owners get paged by their own subtree below."]}] | |
| if w.clusters: | |
| routes.append({"matchers": ['alertname="ClusterUnreachable"'], "receiver": "pagerduty-platform"}) | |
| for t in w.teams: | |
| r = team_route(t, legacy=(t == legacy)) | |
| if t == legacy: | |
| r["_comment"] = [f"{t}: still on the old match syntax"] | |
| routes.append(r) | |
| for t in w.shared_teams: | |
| r = team_route(t) | |
| routes.append(r) | |
| routes[len(routes) - len(w.shared_teams)]["_comment"] = [ | |
| "teams below route alerts from the platform and data Prometheus servers"] | |
| inh = [{"source_matchers": ['severity="critical"'], "target_matchers": ['severity="warning"'], | |
| "equal": ["alertname", "service"], | |
| "_comment": ["a critical copy holds back the warning copy of the same alert"]}] | |
| if w.clusters: | |
| inh.append({"source_matchers": ['alertname="ClusterUnreachable"'], "target_matchers": ['service=~".+"'], | |
| "equal": ["cluster"]}) | |
| drift(w, rng, routes) | |
| glob = {"resolve_timeout": "5m", "slack_api_url_file": f"{CRED_DIR}/slack-url"} | |
| if any("email_configs" in r for r in w.am_extra_receivers): | |
| glob.update({"smtp_smarthost": f"smtp.{w.domain}:587", "smtp_from": f"alertmanager@{w.domain}"}) | |
| w.am = {"global": glob, "templates": ["/etc/alertmanager/templates/*.tmpl"], | |
| "route": {"receiver": "slack-alerts-default", "group_by": ["alertname", "service"], "group_wait": "30s", | |
| "group_interval": "5m", "repeat_interval": "4h", "routes": routes}, | |
| "receivers": receivers(w, sorted(set(w.teams) | set(w.shared_teams))) + w.am_extra_receivers, | |
| "inhibit_rules": inh} | |