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banking77-train-0
ืืฉืžื— ืื ืืคืฉืจ ื™ื”ื™ื” ืœื”ื—ื–ื™ืจ ืœื™ ืคืจื™ื˜ ื•ืœืงื‘ืœ ื”ื—ื–ืจ ื›ืกืคื™
request_refund
ืœื‘ืงืฉ ื”ื—ื–ืจ ื›ืกืคื™
I would like it if I could get an item refunded
banking77-train-1
ืžื” ื”ืกื™ื‘ื•ืช ืฉื™ืฉ ืœื™ ืœื”ื•ื›ื™ื— ืœืš ืืช ื”ื–ื”ื•ืช ืฉืœื™?
why_verify_identity
ืœื”ื‘ื™ืŸ ืกื™ื‘ืช ืื™ืžื•ืช ื–ื”ื•ืช
what are the reasons I have to proof my identity to you?
banking77-train-2
ืื™ืคื” ืืคืฉืจ ืœืžืฆื•ื ืืช ื”-PIN ืฉืœื™?
get_physical_card
ืœืงื‘ืœ ื›ืจื˜ื™ืก ืคื™ื–ื™
Where can I locate my PIN at?
banking77-train-3
ื›ืžื” ื–ืžืŸ ืœื•ืงื— ืœื”ืคืงื“ื•ืช ืœื”ื•ืคื™ืข? ืื ื™ ืžื—ื›ื” ื›ื‘ืจ ื™ื•ืชืจ ืžืฉื‘ื•ืข ื•ืฆืจื™ืš ืืช ื”ื›ืกืฃ!
balance_not_updated_after_cheque_or_cash_deposit
ืœื‘ื“ื•ืง ืขื“ื›ื•ืŸ ื™ืชืจื” ืœืื—ืจ ื”ืคืงื“ืช ืฆ'ืง ืื• ืžื–ื•ืžืŸ
How long do deposits take to appear? I've been waiting for more than a week and need the money!
banking77-train-4
ื‘ืื™ืœื• ืžื˜ื‘ืขื•ืช ืืคืฉืจ ืœื”ื•ืกื™ืฃ ื›ืกืฃ?
supported_cards_and_currencies
ืœื‘ื“ื•ืง ื›ืจื˜ื™ืกื™ื ื•ืžื˜ื‘ืขื•ืช ื ืชืžื›ื™ื
What currencies are accepted to add money?
banking77-train-5
ืื™ืœื• ืกื•ื’ื™ ื›ืจื˜ื™ืกื™ื ืื ื™ ื™ื›ื•ืœ/ื” ืœื‘ื—ื•ืจ ืžืชื•ื›ื?
visa_or_mastercard
ืœื‘ื—ื•ืจ ื‘ื™ืŸ ื•ื™ื–ื” ืœืžืืกื˜ืจืงืืจื“
What card types can I choose from?
banking77-train-6
ืื™ืš ืื ื™ ื™ื›ื•ืœ/ื” ืœืฉื ื•ืช ืืช ื”ืกื™ืกืžื” ืฉืœื™?
passcode_forgotten
ืœืืคืก ืงื•ื“ ื’ื™ืฉื” ืฉื ืฉื›ื—
How can I change my password?
banking77-train-7
ื ื™ืกื™ืชื™ ืœื”ืคืงื™ื“ ืฆ'ืง ื›ื“ื™ ืœื˜ืขื•ืŸ ืืช ื”ื—ืฉื‘ื•ืŸ ืฉืœื™, ืื‘ืœ ื–ื” ืœื ืขื•ื‘ื“.
top_up_by_cash_or_cheque
ืœื˜ืขื•ืŸ ื‘ืžื–ื•ืžืŸ ืื• ื‘ืฆ'ืง
i have been trying to top up my account with a check but it won't work
banking77-train-8
ื”ื–ื”ื•ืช ืฉืœื™ ืœื ืื•ืžืชื” ื•ืื ื™ ืœื ื™ื›ื•ืœ/ื” ืœืขืจื•ืš ืืช ื”ืคืจื˜ื™ื ืฉืœื™, ืžื” ื”ืœืื”?
edit_personal_details
ืœืขื“ื›ืŸ ืคืจื˜ื™ื ืื™ืฉื™ื™ื
my identity hasn't been verified and i can't edit my details, what's next
banking77-train-9
ืื™ืคื” ืžื•ืฆืื™ื ืืช ืžืกืคืจ ื”-PIN?
get_physical_card
ืœืงื‘ืœ ื›ืจื˜ื™ืก ืคื™ื–ื™
Where is the PIN number found?
banking77-train-10
ืื™ืคื” ื”-PIN ืฉืœื™ ื ืžืฆื?
get_physical_card
ืœืงื‘ืœ ื›ืจื˜ื™ืก ืคื™ื–ื™
Where is my PIN located?
banking77-train-11
ืื™ืœื• ื›ืกืคื•ืžื˜ื™ื ืžืงื‘ืœื™ื ืžืืกื˜ืจืงืืจื“?
atm_support
ืœืžืฆื•ื ื›ืกืคื•ืžื˜ ืชื•ืื
Which ATMs accept Mastercard?
banking77-train-12
ืื™ืš ืื ื™ ืžื•ืฉืš ื›ืกืฃ?
atm_support
ืœืžืฆื•ื ื›ืกืคื•ืžื˜ ืชื•ืื
How do I withdraw money?
banking77-train-13
ืื™ืš ืืคืฉืจ ืœื”ื–ืžื™ืŸ ื›ืจื˜ื™ืก ื•ื™ืจื˜ื•ืืœื™?
getting_virtual_card
ืœืงื‘ืœ ื›ืจื˜ื™ืก ื•ื™ืจื˜ื•ืืœื™
How can I go about ordering a virtual card?
banking77-train-14
ืžื” ื”ืžื—ื™ืจ ืฉืœ ื›ืจื˜ื™ืก ืคื™ื–ื™?
order_physical_card
ืœื”ื–ืžื™ืŸ ื›ืจื˜ื™ืก ืคื™ื–ื™
What is the price for a physical card?
banking77-train-15
ื”ื›ืจื˜ื™ืก ืฉืœื™ ื ืขืœื! ืชืขื–ืจื• ืœื™!
lost_or_stolen_card
ืœื“ื•ื•ื— ืขืœ ื›ืจื˜ื™ืก ืฉืื‘ื“ ืื• ื ื’ื ื‘
My card is missing! Help!
banking77-train-16
ืจืฆื™ืชื™ ืœื“ืขืช ืœืžื” ื˜ืขื™ื ื” ืฉื‘ื™ืฆืขืชื™ ื”ืชื‘ื˜ืœื”.
top_up_reverted
ืœื”ื‘ื™ืŸ ื‘ื™ื˜ื•ืœ ื˜ืขื™ื ื”
I wanted to know why a top-up I made has been reverted.
banking77-train-17
ืžื” ืื ื™ ืืฆื˜ืจืš ื›ื“ื™ ืœืืžืช ืืช ื”ื–ื”ื•ืช ืฉืœื™?
verify_my_identity
ืœืืžืช ื–ื”ื•ืช
What will I need to verify my identity
banking77-train-18
ืื ื™ ืฆืจื™ืš ื›ืจื˜ื™ืก ื•ื™ืจื˜ื•ืืœื™ ื—ื“-ืคืขืžื™. ืชื’ื™ื“ ืœื™ ื‘ื‘ืงืฉื” ืื™ืš ืœื”ื–ืžื™ืŸ ืื—ื“.
get_disposable_virtual_card
ืœืงื‘ืœ ื›ืจื˜ื™ืก ื•ื™ืจื˜ื•ืืœื™ ื—ื“-ืคืขืžื™
I need a disposable virtual card. Please tell me how to order one.
banking77-train-19
ืื ื™ ืฆืจื™ืš ืขื–ืจื” ืœืชืงืŸ ืืช ื”ืชืฉืœื•ื ืœืœื ืžื’ืข ืฉืœื™. ื–ื” ืœื ืขื•ื‘ื“ ื‘ืฉื•ื ืžืงื•ื ืฉื”ื™ื•ื ืื ื™ ื”ื•ืœืš ืืœื™ื•.
contactless_not_working
ืœืชืงืŸ ืชืฉืœื•ื ืœืœื ืžื’ืข
I need help fixing my contactless. It's not working anywhere I go today.
banking77-train-20
ื”ืชืฉืœื•ื ื‘ื›ืจื˜ื™ืก ืฉืœื™ ืœื ืขื‘ืจ.
declined_card_payment
ืœื”ื‘ื™ืŸ ืžื“ื•ืข ืชืฉืœื•ื ื‘ื›ืจื˜ื™ืก ื ื“ื—ื”
My card payment didn't go through.
banking77-train-21
ืœื ืงื™ื‘ืœืชื™ ืืช ื”ื›ืจื˜ื™ืก ื”ื•ื•ื™ืจื˜ื•ืืœื™ ืฉืœื™.
getting_virtual_card
ืœืงื‘ืœ ื›ืจื˜ื™ืก ื•ื™ืจื˜ื•ืืœื™
I haven't received my virtual card.
banking77-train-22
ื‘ื“ื™ื•ืง ืขื‘ืจืชื™ ื“ื™ืจื” ื•ืื ื™ ืฆืจื™ืš/ื” ืœืขื“ื›ืŸ ืืช ื”ืคืจื˜ื™ื ืฉืœื™
edit_personal_details
ืœืขื“ื›ืŸ ืคืจื˜ื™ื ืื™ืฉื™ื™ื
I've just moved and I need to change my details
banking77-train-23
ืื ื”ื™ื™ืชื™ ืจื•ืฆื” ืœืฉื ื•ืช ืืช ื”-PIN ืฉืœื™, ืื™ืš ื”ื™ื™ืชื™ ืขื•ืฉื” ืืช ื–ื”?
change_pin
ืœืฉื ื•ืช ืงื•ื“ ืกื•ื“ื™
If I wanted to change my PIN, how would I do that?
banking77-train-24
ื‘ืชืฉืœื•ื ื‘ื›ืจื˜ื™ืก, ืœืžื” ื™ืฉ ืขืžืœื”?
card_payment_fee_charged
ืœื”ื‘ื™ืŸ ื—ื™ื•ื‘ ืขืžืœืช ืชืฉืœื•ื ื‘ื›ืจื˜ื™ืก
On a card payment, why is there a fee?
banking77-train-25
ืื ื™ ื—ื•ืฉื‘ ืฉืชืฉืœื•ื ืฉื‘ื™ืฆืขืชื™ ืขื ื›ืจื˜ื™ืก ื‘ื•ื˜ืœ.
reverted_card_payment?
ืœื”ื‘ื™ืŸ ื‘ื™ื˜ื•ืœ ืชืฉืœื•ื ื‘ื›ืจื˜ื™ืก
I think a payment I made with a card was cancelled.
banking77-train-26
ื‘ื‘ืงืฉื” ืชื‘ื“ื•ืง ืืช ื”ืชืฉืœื•ื ืฉืœื™ ืžืฉื‘ืช ืฉืขื‘ืจื”, ื›ื™ ืื ื™ ืžืจื’ื™ืฉ ืฉื—ื™ื™ื‘ื• ืื•ืชื™ ื™ื•ืชืจ ืžื“ื™ ื‘ืฉืขืจ ื”ื—ืœื™ืคื™ืŸ. ืชื•ื“ื”.
card_payment_wrong_exchange_rate
ืœื”ืชืœื•ื ืŸ ืขืœ ืฉืขืจ ื—ืœื™ืคื™ืŸ ืฉื’ื•ื™ ื‘ืชืฉืœื•ื
Please check my payment from last Saturday as I feel I have been overcharged on the exchange rate. Thank you.
banking77-train-27
ื”ืฉืขืจ ืฉื”ื•ื—ืœ ืขืœ ื”ืจื›ื™ืฉื” ืฉืœื™ ื‘ืžื˜ื‘ืข ื—ื•ืฅ ื”ื™ื” ืฉื’ื•ื™.
card_payment_wrong_exchange_rate
ืœื”ืชืœื•ื ืŸ ืขืœ ืฉืขืจ ื—ืœื™ืคื™ืŸ ืฉื’ื•ื™ ื‘ืชืฉืœื•ื
The rate applied to my purchase in a foreign currency was wrong.
banking77-train-28
ืื™ืœื• ื’ื•ืจืžื™ื ืงื•ื‘ืขื™ื ืืช ืฉืขืจ ื”ื—ืœื™ืคื™ืŸ ืฉืœืš?
exchange_rate
ืœื‘ื“ื•ืง ืฉืขืจ ื—ืœื™ืคื™ืŸ ืขื“ื›ื ื™
What factors determine your exchange rate?
banking77-train-29
ื”ื”ืขื‘ืจื” ืฉืœื™ ืขื“ื™ื™ืŸ ืžืจืื” "ืžืžืชื™ืŸ"
pending_transfer
ืœื‘ื“ื•ืง ื”ืขื‘ืจื” ื‘ื”ืžืชื ื”
My transfer still says pending
banking77-train-30
ื”ืื ื”ื—ืœืคื•ืช ืžื˜ื‘ืข ื”ืŸ ื‘ื—ื™ื ื?
exchange_charge
ืœื‘ื“ื•ืง ืขืžืœืช ื”ืžืจืช ืžื˜ื‘ืข
Are currency exchanges free?
banking77-train-31
ืื™ืœื• ืžืขืจื›ื•ืช ื™ืฉ ืœืš ื›ื“ื™ ืœืฉืžื•ืจ ืขืœ ื”ื‘ื™ื˜ื—ื•ืŸ ืฉืœื™ ื›ืฉืื ื™ ืžืฉืชืžืฉ ื‘ื›ืจื˜ื™ืก ืœืงื ื™ื•ืช ื™ื•ืžื™ื•ืžื™ื•ืช?
get_disposable_virtual_card
ืœืงื‘ืœ ื›ืจื˜ื™ืก ื•ื™ืจื˜ื•ืืœื™ ื—ื“-ืคืขืžื™
What systems do you have in place for my security when using my card for everyday purchases?
banking77-train-32
ืœืžื” ืื•ืžืจื™ื ืœื™ ืฉื”ื”ืขื‘ืจื” ื”ื–ืืช ืœื ืชืขื‘ื•ืจ?
beneficiary_not_allowed
ืœื”ื‘ื™ืŸ ืžื“ื•ืข ื”ืขื‘ืจื” ืœืžื•ื˜ื‘ ื ื›ืฉืœื”
Why am I being told this transfer will not go thru
banking77-train-33
ื”ืื ื™ืฉ ื‘ืขื™ื” ื‘ืคื•ื ืงืฆื™ื•ืช ื”ื”ืขื‘ืจื”? ืื ื™ ื›ืœ ื”ื–ืžืŸ ืžื ืกื” ืœื”ืขื‘ื™ืจ ื›ืกืฃ ื•ืจืง ืžืงื‘ืœ ื”ื•ื“ืขืช ืฉื’ื™ืื”.
beneficiary_not_allowed
ืœื”ื‘ื™ืŸ ืžื“ื•ืข ื”ืขื‘ืจื” ืœืžื•ื˜ื‘ ื ื›ืฉืœื”
Is there something wrong with the transferring functions? I keep trying to transfer funds and only get an error message.
banking77-train-34
ื”ืื ืื—ื•ื™ื‘ ื‘ืชืฉืœื•ื ืขืœ ืžื™ืœื•ื™ ื—ืฉื‘ื•ืŸ ืฉืœื™?
top_up_by_bank_transfer_charge
ืœื‘ื“ื•ืง ืขืžืœืช ื˜ืขื™ื ื” ื‘ื”ืขื‘ืจื” ื‘ื ืงืื™ืช
Will I be charged to top off my account?
banking77-train-35
ืฉืžืชื™ ืœื‘ ืฉื™ืฉ ืชืฉืœื•ื ืชืœื•ื™ ืขืœ ื”ื›ืจื˜ื™ืก ืฉืœื™.
pending_card_payment
ืœื‘ื“ื•ืง ืชืฉืœื•ื ื‘ื›ืจื˜ื™ืก ื‘ื”ืžืชื ื”
I noticed that there's a payment on my card that's pending.
banking77-train-36
ื”ืื ื™ืฉ ืกื™ื‘ื” ืœืžื” ื˜ืขื™ื ื” (top-up) ืฆืจื™ื›ื” ืื™ืžื•ืช?
verify_top_up
ืœืืžืช ื˜ืขื™ื ื”
Is there a reason why top-up needs verifying?
banking77-train-37
ืืชื” ื™ื›ื•ืœ ืœื”ื’ื™ื“ ืœื™ ืื™ืคื” ืืคืฉืจ ืœืขืฉื•ืช ื˜ืขื™ื ื” ื“ืจืš ื”ืคืงื“ืช ืžื–ื•ืžืŸ?
top_up_by_cash_or_cheque
ืœื˜ืขื•ืŸ ื‘ืžื–ื•ืžืŸ ืื• ื‘ืฆ'ืง
Can you tell me where to find top up by cash deposit?
banking77-train-38
ื”ืื ื™ืฉ ืขืžืœื” ืขืœ ื”ื•ืกืคืช ื›ืกืฃ ืœื›ืจื˜ื™ืก ื‘ื™ื ืœืื•ืžื™?
top_up_by_card_charge
ืœื‘ื“ื•ืง ืขืžืœืช ื˜ืขื™ื ื” ื‘ื›ืจื˜ื™ืก
Is there a fee to add money to an international card?
banking77-train-39
ืื ื™ ืฆืจื™ืš ืœื‘ื˜ืœ ืืช ื”ืจื›ื™ืฉื” ืฉืœื™.
request_refund
ืœื‘ืงืฉ ื”ื—ื–ืจ ื›ืกืคื™
I need my purchase cancelled.
banking77-train-40
ื”ืื ื™ื—ื™ื™ื‘ื• ืื•ืชื™ ืขืœ ืงื‘ืœืช ื›ืกืฃ?
top_up_by_bank_transfer_charge
ืœื‘ื“ื•ืง ืขืžืœืช ื˜ืขื™ื ื” ื‘ื”ืขื‘ืจื” ื‘ื ืงืื™ืช
Am I going to be charged for receiving money?
banking77-train-41
ื”ืื ืืคืฉืจ ืœื”ื’ื“ื™ืจ ืืช ื”ื—ืฉื‘ื•ืŸ ืœื˜ืขื™ื ื” ืื•ื˜ื•ืžื˜ื™ืช?
automatic_top_up
ืœื”ื’ื“ื™ืจ ื˜ืขื™ื ื” ืื•ื˜ื•ืžื˜ื™ืช
Can I set the account to auto top-up?
banking77-train-42
ืขืžืœื•ืช ื ื•ืกืคื•ืช ืขืœ ืžืฉื™ื›ืช ืžื–ื•ืžืŸ, ื–ื” ืœื ืกื‘ื‘ื”.
cash_withdrawal_charge
ืœื”ื‘ื™ืŸ ืขืžืœืช ืžืฉื™ื›ืช ืžื–ื•ืžืŸ
extra fees on a cash withdrawal, not cool.
banking77-train-43
ืชืจืื” ืœื™ ืื™ืคื” ืœื”ื–ืžื™ืŸ ืืช ื”ื›ืจื˜ื™ืก ืฉืœื™.
order_physical_card
ืœื”ื–ืžื™ืŸ ื›ืจื˜ื™ืก ืคื™ื–ื™
Show me where to order my card.
banking77-train-44
ืื ื™ ืฆืจื™ืš ืœื‘ื˜ืœ ื”ืขื‘ืจื”
cancel_transfer
ืœื‘ื˜ืœ ื”ืขื‘ืจื”
I need to cancel a transfer
banking77-train-45
ื”ืื ืื ื™ ื™ื›ื•ืœ ืœื”ืขื‘ื™ืจ ื›ืกืฃ ืืœืงื˜ืจื•ื ื™ืช ืœื—ืฉื‘ื•ืŸ ืฉืœื™ ืžืืžืจื™ืงืŸ ืืงืกืคืจืก?
supported_cards_and_currencies
ืœื‘ื“ื•ืง ื›ืจื˜ื™ืกื™ื ื•ืžื˜ื‘ืขื•ืช ื ืชืžื›ื™ื
Can I electronically transfer funds into my account from my American Express?
banking77-train-46
ืžื” ืœื•ืงื— ื›ืœ ื›ืš ื”ืจื‘ื” ื–ืžืŸ ืœื”ืขื‘ืจื” ืฉืœื™ ืžืืจืฆื•ืช ื”ื‘ืจื™ืช?
transfer_timing
ืœื‘ื“ื•ืง ื–ืžืŸ ืขื™ื‘ื•ื“ ื”ืขื‘ืจื”
What is taking so long on my transfer from the US?
banking77-train-47
ื”ืจื’ืข ืจืื™ืชื™ ื—ื™ื•ื‘ื™ื ื‘ื›ืจื˜ื™ืก ืฉืœื™ ืžื”ื™ืžื™ื ื”ืื—ืจื•ื ื™ื ืฉืื ื™ ืœื ืžื–ื”ื”, ืื ื™ ืฆืจื™ืš ืœื”ืงืคื™ื ืืช ื”ื›ืจื˜ื™ืก ื”ื›ื™ ืžื”ืจ ืฉืืคืฉืจ! ื”ืื ืื•ื›ืœ ืœืงื‘ืœ ืืช ื”ื›ืกืฃ ืฉืœื™ ื‘ื—ื–ืจื”?
card_payment_not_recognised
ืœื“ื•ื•ื— ืขืœ ืชืฉืœื•ื ืœื ืžื–ื•ื”ื” ื‘ื›ืจื˜ื™ืก
I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?
banking77-train-48
ืื ื™ ืžืงื•ื•ื” ืœืงื‘ืœ ื›ืจื˜ื™ืก ื•ื™ื–ื”
visa_or_mastercard
ืœื‘ื—ื•ืจ ื‘ื™ืŸ ื•ื™ื–ื” ืœืžืืกื˜ืจืงืืจื“
I hope to get a Visa card
banking77-train-49
ื”ื”ืขื‘ืจื” ืฉืœื™ ื ื›ืฉืœืช ื›ืฉืื ื™ ืžื ืกื” ืœื‘ืฆืข ืื•ืชื”.
failed_transfer
ืœื˜ืคืœ ื‘ื”ืขื‘ืจื” ืฉื ื›ืฉืœื”
My transfer is failing when I try to do it.
banking77-train-50
ื›ืžื” ื–ืžืŸ ืœื•ืงื— ืœื”ืคืขื™ืœ ืืช ื”ื›ืจื˜ื™ืก ืฉืœื™?
activate_my_card
ืœื”ืคืขื™ืœ ื›ืจื˜ื™ืก ื—ื“ืฉ
How long does it take to activate my card?
banking77-train-51
ืœืžื” ื”ืžื•ื˜ื‘ ืฉืœื™ ืœื ืžื•ืจืฉื”?
beneficiary_not_allowed
ืœื”ื‘ื™ืŸ ืžื“ื•ืข ื”ืขื‘ืจื” ืœืžื•ื˜ื‘ ื ื›ืฉืœื”
Why would my beneficiary not be allowed?
banking77-train-52
ื”ืื ื™ืฉ ืกื™ื‘ื” ืœื›ืš ืฉื”ื˜ืขื™ื ื” ืฉืœื™ ื‘ื•ื˜ืœื”?
top_up_reverted
ืœื”ื‘ื™ืŸ ื‘ื™ื˜ื•ืœ ื˜ืขื™ื ื”
Is there a reason my top-up has been cancelled?
banking77-train-53
ืื™ืคื” ืื ื™ ื™ื›ื•ืœ ืœืžืฆื•ื ืžื™ื“ืข ืขืœ ืžืื™ืคื” ื”ื’ื™ืข ื”ื›ืกืฃ ืฉืœื™?
verify_source_of_funds
ืœืืžืช ืžืงื•ืจ ื›ืกืคื™ื
Where can I find information about where my money came from?
banking77-train-54
ืื™ื‘ื“ืชื™ ืืช ื”ื˜ืœืคื•ืŸ ื•ืื ื™ ืฆืจื™ืš ืขื–ืจื” ื›ื“ื™ ืฉืžื™ืฉื”ื• ืœื ื™ื™ื›ื ืก ืœื—ืฉื‘ื•ืŸ ืฉืœื™.
lost_or_stolen_phone
ืœื“ื•ื•ื— ืขืœ ื˜ืœืคื•ืŸ ืฉืื‘ื“ ืื• ื ื’ื ื‘
I lost my phone and need help so someone doesn't access my account.
banking77-train-55
ื”ื™ื™ืชื™ ืจื•ืฆื” ืœื”ืคืขื™ืœ ืžื—ื“ืฉ ืืช ื”ื›ืจื˜ื™ืก ืฉืœื™, ื—ืฉื‘ืชื™ ืฉื”ื•ื ื”ืœืš ืœืื™ื‘ื•ื“ ืื‘ืœ ื›ืฉืงืžืชื™ ื’ื™ืœื™ืชื™ ืฉื”ืฉืืจืชื™ ืื•ืชื• ื‘ืžืขื™ืœ.
card_linking
ืœืงืฉืจ ื›ืจื˜ื™ืก ืœื—ืฉื‘ื•ืŸ
I'd lke my card reactivated, I was thinking it was misplaced but I discovered when I woke up that I had left it in my coat.
banking77-train-56
ืชืฉืœื•ื ื‘ื›ืจื˜ื™ืก ืฉืœื™ ื”ื’ื™ืข ืขื ืฉืขืจ ื—ืœื™ืคื™ืŸ ืœื ื ื›ื•ืŸ.
card_payment_wrong_exchange_rate
ืœื”ืชืœื•ื ืŸ ืขืœ ืฉืขืจ ื—ืœื™ืคื™ืŸ ืฉื’ื•ื™ ื‘ืชืฉืœื•ื
My card payment has the wrong exchange rate
banking77-train-57
ืžื” ื”ืžื’ื‘ืœื” ืฉืœ ื›ืจื˜ื™ืกื™ื ื—ื“-ืคืขืžื™ื™ื ืฉืื ื™ ื™ื›ื•ืœ ืœื™ืฆื•ืจ ื‘ื™ื•ื?
disposable_card_limits
ืœื‘ื“ื•ืง ืžื’ื‘ืœื•ืช ื›ืจื˜ื™ืก ื•ื™ืจื˜ื•ืืœื™ ื—ื“-ืคืขืžื™
What is limit of disposable cards I can make per day?
banking77-train-58
ืžื™ืฉื”ื• ื’ื ื‘ ืœื™ ืืช ื”ื—ืฉื‘ื•ืŸ, ื™ืฉ ืžืฉื™ื›ื” ืื‘ืœ ื–ื” ืœื ืื ื™, ืืคืฉืจ ืœืขืฆื•ืจ ืืช ื–ื” ื‘ื‘ืงืฉื”?
cash_withdrawal_not_recognised
ืœื“ื•ื•ื— ืขืœ ืžืฉื™ื›ืช ืžื–ื•ืžืŸ ืœื ืžื–ื•ื”ื”
Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please?
banking77-train-59
ืžื” ืื ื™ ืฆืจื™ืš ืœื“ืขืช ืขืœ ื˜ืขื™ื ื”?
top_up_by_card_charge
ืœื‘ื“ื•ืง ืขืžืœืช ื˜ืขื™ื ื” ื‘ื›ืจื˜ื™ืก
What do I need to know about topping up?
banking77-train-60
ืื ื™ ื—ื•ืฉื‘ ืฉื”ื›ืจื˜ื™ืก ืฉืœื™ ืžืงื•ืœืงืœ ืื• ืžืฉื”ื•. ื ื™ืกื™ืชื™ ืœื”ืฉืชืžืฉ ื‘ื• ื•ื–ื” ืœื ืขื‘ืจ, ื‘ื‘ืงืฉื” ืชืขื–ืจื•.
card_not_working
ืœื˜ืคืœ ื‘ื›ืจื˜ื™ืก ืฉืื™ื ื• ืคื•ืขืœ
I think my card is broken or something. I tried using it and it wouldn't go through, please help.
banking77-train-61
ืœืžื” ื—ื•ื™ื‘ืชื™ ื‘ืขืžืœื” ื›ืฉืขืฉื™ืชื™ ืืช ื”ื”ืขื‘ืจื” ื”ื–ืืช, ืœืžืจื•ืช ืฉืœื ื”ื™ื™ืชื™ ืืžื•ืจ ืœื”ืชื—ื™ื™ื‘?
transfer_fee_charged
ืœื”ื‘ื™ืŸ ืขืžืœืช ื”ืขื‘ืจื”
Why was I charged a fee when making this transfer when I shouldn't have been?
banking77-train-62
ื”ืื ืืคืฉืจ ืœื”ืฉืชืžืฉ ื‘ืืคืœื™ืงืฆื™ื” ื”ื–ืืช ืœื›ืœ ืžื˜ื‘ืข?
supported_cards_and_currencies
ืœื‘ื“ื•ืง ื›ืจื˜ื™ืกื™ื ื•ืžื˜ื‘ืขื•ืช ื ืชืžื›ื™ื
Can I use this app for any currency?
banking77-train-63
ื”ืื ื’ื•ื’ืœ ืคื™ื™ ืžืฆื™ืข ืืคืฉืจื•ืช ืœื˜ืขื™ื ื”?
apple_pay_or_google_pay
ืœื˜ืขื•ืŸ ื‘ืืžืฆืขื•ืช ืืคืœ ืคื™ื™ ืื• ื’ื•ื’ืœ ืคื™ื™
Does Google Pay offer a top up option?
banking77-train-64
ืื™ืŸ ืœื™ ื™ื•ืชืจ ืืช ื”ื˜ืœืคื•ืŸ ืขื ื”ืืคืœื™ืงืฆื™ื”, ืžื” ืœืขืฉื•ืช?
lost_or_stolen_phone
ืœื“ื•ื•ื— ืขืœ ื˜ืœืคื•ืŸ ืฉืื‘ื“ ืื• ื ื’ื ื‘
I no longer have my phone with the app, what should I do?
banking77-train-65
ื”ืื ืืชื” ื™ื›ื•ืœ ืœื”ืกื‘ื™ืจ ืœืžื” ื”ื›ืกืคื•ืžื˜ ื ื•ืชืŸ ืœื™ ืคื—ื•ืช ื›ืกืฃ ืžืžื” ืฉื‘ื™ืงืฉืชื™?
wrong_amount_of_cash_received
ืœื“ื•ื•ื— ืขืœ ืกื›ื•ื ืžื–ื•ืžืŸ ืฉื’ื•ื™ ืฉืงื™ื‘ืœืชื™
Can you explain why the ATM is giving me less money than what I asked for?
banking77-train-66
ืœืžื” ืœื ื™ื›ื•ืœืชื™ ืœื”ืฉืชืžืฉ ื‘ื›ืจื˜ื™ืก ืฉืœื™ ื‘ื—ื ื•ืช?
declined_card_payment
ืœื”ื‘ื™ืŸ ืžื“ื•ืข ืชืฉืœื•ื ื‘ื›ืจื˜ื™ืก ื ื“ื—ื”
why couldn't I use my card at a store?
banking77-train-67
ืื™ืš ืื ื™ ื™ื›ื•ืœ/ื” ืœืืžืช ืืช ื”ื–ื”ื•ืช ืฉืœื™?
verify_my_identity
ืœืืžืช ื–ื”ื•ืช
How do I go about verifying my identity?
banking77-train-68
ื™ืฉ ื—ื™ื•ื‘ ืžื•ื–ืจ ื‘ื“ืฃ ื”ืคื™ืจื•ื˜ ืฉืœ ื›ืจื˜ื™ืก ื”ื“ื‘ื™ื˜ ืฉืœื™
direct_debit_payment_not_recognised
ืœื“ื•ื•ื— ืขืœ ื—ื™ื•ื‘ ื™ืฉื™ืจ ืœื ืžื–ื•ื”ื”
There is a strange charge on my debit statement
banking77-train-69
ื”ืืคืœื™ืงืฆื™ื” ืื•ืžืจืช ืฉื”ื”ืขื‘ืจื” ืฉืœื™ ื ื›ืฉืœื”
failed_transfer
ืœื˜ืคืœ ื‘ื”ืขื‘ืจื” ืฉื ื›ืฉืœื”
The app says my transfer failed
banking77-train-70
ืื™ืš ืื ื™ ืžื–ืžื™ืŸ ื›ืจื˜ื™ืก ื•ื™ืจื˜ื•ืืœื™ ื—ื“-ืคืขืžื™?
get_disposable_virtual_card
ืœืงื‘ืœ ื›ืจื˜ื™ืก ื•ื™ืจื˜ื•ืืœื™ ื—ื“-ืคืขืžื™
How do I order a disposable virtual card?
banking77-train-71
ืžื—ืงื• ืœื™ ืืช ื”ื—ืฉื‘ื•ืŸ ื‘ื‘ืงืฉื”. ืขื›ืฉื™ื•!
terminate_account
ืœืกื’ื•ืจ ื—ืฉื‘ื•ืŸ
Delete my account please. Now!
banking77-train-72
ื›ืžื” ื–ืžืŸ ืœื•ืงื— ืœื”ืขื‘ืจื” ื‘ื ืงืื™ืช ืœื”ื•ืคื™ืข ื‘ื›ืกืคื™ื ื–ืžื™ื ื™ื?
balance_not_updated_after_bank_transfer
ืœื‘ื“ื•ืง ืขื“ื›ื•ืŸ ื™ืชืจื” ืœืื—ืจ ื”ืขื‘ืจื” ื‘ื ืงืื™ืช
How long does a bank transfer take to show up in available funds?
banking77-train-73
ืื™ืš ืื ื™ ืžื—ืœื™ืฃ/ื” ืžื˜ื‘ืขื•ืช ืขื ื–ื”?
exchange_via_app
ืœื”ืžื™ืจ ืžื˜ื‘ืข ื‘ืืคืœื™ืงืฆื™ื”
How do I exchange currencies with this
banking77-train-74
ืื ื™ ืจื•ืฆื” ืžืืกื˜ืจืงืืจื“
visa_or_mastercard
ืœื‘ื—ื•ืจ ื‘ื™ืŸ ื•ื™ื–ื” ืœืžืืกื˜ืจืงืืจื“
I want a mastercard
banking77-train-75
ื›ืžื” ื–ืžืŸ ืื ื™ ืฆืจื™ืš ืœื—ื›ื•ืช ืœื”ืขื‘ืจื•ืช ืœืื™ืจื•ืคื”?
transfer_timing
ืœื‘ื“ื•ืง ื–ืžืŸ ืขื™ื‘ื•ื“ ื”ืขื‘ืจื”
How long do I have to wait for Europe transfers?
banking77-train-76
ื”ื›ืกืฃ ืฉืœื™ ื ืžื•ืš, ืืคืฉืจ ืœืขืฉื•ืช ื˜ืขื™ื ื” ืื•ื˜ื•ืžื˜ื™ืช?
automatic_top_up
ืœื”ื’ื“ื™ืจ ื˜ืขื™ื ื” ืื•ื˜ื•ืžื˜ื™ืช
My funds are low, can I auto top up?
banking77-train-77
ืื ื™ ื—ื™ื™ื‘ ืœื”ืฉื™ื’ ืื—ื“ ืžื”ื›ืจื˜ื™ืกื™ื ื”ื•ื•ื™ืจื˜ื•ืืœื™ื™ื ื”ืืœื”.
getting_virtual_card
ืœืงื‘ืœ ื›ืจื˜ื™ืก ื•ื™ืจื˜ื•ืืœื™
I've got to have one of those virtual cards.
banking77-train-78
ื”ืื ื”ื ื’ื•ื‘ื™ื ืžืžื ื™ ืขืžืœื” ืขืœ ืžืฉื™ื›ื•ืช ืžื–ื•ืžื ื™ื?
cash_withdrawal_charge
ืœื”ื‘ื™ืŸ ืขืžืœืช ืžืฉื™ื›ืช ืžื–ื•ืžืŸ
to cash withdrawals charge me?
banking77-train-79
ื”ืื ืื ื™ ื™ื›ื•ืœ ืœืฉื ื•ืช ืืช ื”ืงื•ื“ ื”ืกื•ื“ื™ ืฉืœื™ ื‘ื—ื•"ืœ?
change_pin
ืœืฉื ื•ืช ืงื•ื“ ืกื•ื“ื™
Can I change my PIN abroad?
banking77-train-80
ื›ืžื” ื–ืžืŸ ืœื•ืงื—ื•ืช ื”ืขื‘ืจื•ืช?
balance_not_updated_after_bank_transfer
ืœื‘ื“ื•ืง ืขื“ื›ื•ืŸ ื™ืชืจื” ืœืื—ืจ ื”ืขื‘ืจื” ื‘ื ืงืื™ืช
How long does transfers take?
banking77-train-81
ืื ื™ ืฆืจื™ืš ืœื“ืขืช ืžื” ื”ืชื”ืœื™ืš ืœื”ืขื‘ืจืช ื›ืกืฃ ืœื—ืฉื‘ื•ืŸ ืฉืœื™.
transfer_into_account
ืœื”ืขื‘ื™ืจ ื›ืกืฃ ืœื—ืฉื‘ื•ืŸ
I need to know the process to transfer money into my account.
banking77-train-82
ืื™ืžื•ืช ื”ื–ื”ื•ืช ืฉืœื™ ืœื ืขื‘ื“
unable_to_verify_identity
ืœื˜ืคืœ ื‘ื‘ืขื™ื™ืช ืื™ืžื•ืช ื–ื”ื•ืช
My identity verification didn't work
banking77-train-83
ื ื™ืกื™ืชื™ ืœืžืฉื•ืš 50 ืคืื•ื ื“ ืื‘ืœ ืงื™ื‘ืœืชื™ ืจืง 30. ืื™ืคื” ืฉืืจ ื”ื›ืกืฃ ืฉืœื™?
wrong_amount_of_cash_received
ืœื“ื•ื•ื— ืขืœ ืกื›ื•ื ืžื–ื•ืžืŸ ืฉื’ื•ื™ ืฉืงื™ื‘ืœืชื™
I tried to withdraw 50 pounds but it only gave me 30. Where is the rest of my money?
banking77-train-84
ื ืจืื” ืฉื™ืฉ ื›ืžื” ืชืฉืœื•ืžื™ื ืฉืžื•ืคื™ืขื™ื ื‘ืืคืœื™ืงืฆื™ื” ืฉืื ื™ ื™ื•ื“ืข ืฉืœื ื‘ื™ืฆืขืชื™. ื™ืฉ ืกื™ื›ื•ื™ ืฉืœืžื™ืฉื”ื• ื™ืฉ ื’ื™ืฉื” ืœื›ืจื˜ื™ืก ืฉืœื™? ืืชื” ื™ื›ื•ืœ ืœื‘ื“ื•ืง ืžื” ืงื•ืจื”?
card_payment_not_recognised
ืœื“ื•ื•ื— ืขืœ ืชืฉืœื•ื ืœื ืžื–ื•ื”ื” ื‘ื›ืจื˜ื™ืก
There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?
banking77-train-85
ื”ื˜ืขื™ื ื” ืœื ื”ื•ืฉืœืžื”
pending_top_up
ืœื‘ื“ื•ืง ื˜ืขื™ื ื” ื‘ื”ืžืชื ื”
top up not completed
banking77-train-86
ืœืžื” ื”ื”ืขื‘ืจื” ืฉืœื™ ืžืžืฉื™ื›ื” ืœื”ื™ื›ืฉืœ? ื ื™ืกื™ืชื™ 5 ืคืขืžื™ื ื•ื›ื•ืœืŸ ื ื›ืฉืœื•.
failed_transfer
ืœื˜ืคืœ ื‘ื”ืขื‘ืจื” ืฉื ื›ืฉืœื”
Why does my transfer keep failing? I've tried 5 times and they all failed.
banking77-train-87
ื”ืื ืืคืฉืจ ืœื”ืฉืชืžืฉ ื‘-Google Pay ื›ื“ื™ ืœื”ื˜ืขื™ืŸ ื›ืกืฃ, ื‘ื‘ืงืฉื” ืชืขื–ืจื•?
apple_pay_or_google_pay
ืœื˜ืขื•ืŸ ื‘ืืžืฆืขื•ืช ืืคืœ ืคื™ื™ ืื• ื’ื•ื’ืœ ืคื™ื™
Can Google Pay be used for top up, please help?
banking77-train-88
ืื ื™ ืžืืžื™ืŸ ืฉื”ื›ืจื˜ื™ืก ืฉืœื™ ื ืคืจืฅ, ื›ื™ ื™ืฉ ื—ื™ื•ื‘ื™ื ืฉืœื ืงื™ื‘ืœืชื™ ืขืœื™ื”ื ืืช ื”ื›ืกืฃ.
cash_withdrawal_not_recognised
ืœื“ื•ื•ื— ืขืœ ืžืฉื™ื›ืช ืžื–ื•ืžืŸ ืœื ืžื–ื•ื”ื”
I believe my card has been compromised as there are funds showing that I did not receive.
banking77-train-89
ืœืžื” ื”ื›ืจื˜ื™ืก ื”ื•ื•ื™ืจื˜ื•ืืœื™ ืฉืœื™ ืขื“ื™ื™ืŸ ืœื ื”ื’ื™ืข?
getting_virtual_card
ืœืงื‘ืœ ื›ืจื˜ื™ืก ื•ื™ืจื˜ื•ืืœื™
why hasn't my virtual card come yet?
banking77-train-90
ื”ืื ืื ื™ ื™ื›ื•ืœ/ื” ืœืฉื ื•ืช ืืช ื”ืงื•ื“ ืฉืœื™ ื‘ื›ืกืคื•ืžื˜ื™ื? ืื ื›ืŸ, ื‘ืื™ื–ื”?
change_pin
ืœืฉื ื•ืช ืงื•ื“ ืกื•ื“ื™
Can I change my pin at ATMs? If so, what ones?
banking77-train-91
ื”ื›ืกืฃ ืœื ื‘ื—ืฉื‘ื•ืŸ ืฉืœ ืžืงื‘ืœ ื”ื›ืกืฃ.
transfer_not_received_by_recipient
ืœื‘ื“ื•ืง ื”ืขื‘ืจื” ืฉืœื ื”ืชืงื‘ืœื”
Money is not in recipients account.
banking77-train-92
ืื ืื ื™ ืœื ื’ืจ ื‘ื‘ืจื™ื˜ื ื™ื”, ืื ื™ ืขื“ื™ื™ืŸ ื™ื›ื•ืœ ืœืงื‘ืœ ื›ืจื˜ื™ืก?
country_support
ืœื‘ื“ื•ืง ืชืžื™ื›ื” ื‘ืžื“ื™ื ื•ืช ืื—ืจื•ืช
If I don't live in the UK, can I still get a card?
banking77-train-93
ืื ื™ ืจื•ืฆื” ืœืจื›ื•ืฉ ื›ืจื˜ื™ืก ื ื•ืกืฃ.
getting_spare_card
ืœืงื‘ืœ ื›ืจื˜ื™ืก ื ื•ืกืฃ
I would like to purchase another card.
banking77-train-94
ืื ื™ ืžืขื•ื ื™ื™ืŸ/ืช ืœืœืžื•ื“ ืขื•ื“ ืขืœ ื›ืจื˜ื™ืกื™ื ื•ื™ืจื˜ื•ืืœื™ื™ื ื—ื“-ืคืขืžื™ื™ื.
get_disposable_virtual_card
ืœืงื‘ืœ ื›ืจื˜ื™ืก ื•ื™ืจื˜ื•ืืœื™ ื—ื“-ืคืขืžื™
I'm interested in learning more about disposable virtual cards.
banking77-train-95
ื”ืงื•ื“ ื”ืกื•ื“ื™ ืฉืœื™ ื ื—ืกื.
pin_blocked
ืœืฉื—ืจืจ ืงื•ื“ ืกื•ื“ื™ ื—ืกื•ื
My PIN has been blocked.
banking77-train-96
ื›ืฉื”ื›ืจื˜ื™ืก ืฉืœื™ ืขื•ืžื“ ืœืคื•ื’ ื‘ืงืจื•ื‘, ื›ืžื” ืžื”ืจ ื ืฉืœื— ื”ื›ืจื˜ื™ืก ื”ื—ื“ืฉ ื•ืžื” ื”ืขืœื•ื™ื•ืช?
card_about_to_expire
ืœื”ื–ืžื™ืŸ ื›ืจื˜ื™ืก ื—ื“ืฉ ืœืคื ื™ ืชืคื•ื’ื”
When my card expires soon, how fast is the replacement card sent and what are the costs?
banking77-train-97
ืืชื” ืžืงื‘ืœ ืืช ื”ื›ืจื˜ื™ืก ืฉืœื™?
card_acceptance
ืœื‘ื“ื•ืง ื”ื™ื›ืŸ ื ื™ืชืŸ ืœื”ืฉืชืžืฉ ื‘ื›ืจื˜ื™ืก
You accepts my card?
banking77-train-98
ืื ื™ ืฆืจื™ืš ืขื–ืจื” ื“ื—ื•ืคื”. ื”ื‘ื ืชื™ ืฉืฉืœื—ืชื™ ืืช ื”ืชืฉืœื•ื ืฉืœื™ ืœืžืกืคืจ ื—ืฉื‘ื•ืŸ ืœื ื ื›ื•ืŸ. ืขืฉื™ืชื™ ื˜ืขื•ืช ื”ืงืœื“ื”. ื‘ื‘ืงืฉื” ืชื‘ื˜ืœ ืืช ื”ื”ืขื‘ืจื” ืขื›ืฉื™ื•. ืื™ืŸ ืื•ืคืฆื™ื” ื›ื–ื• ืžื”ืืคืœื™ืงืฆื™ื”.
cancel_transfer
ืœื‘ื˜ืœ ื”ืขื‘ืจื”
I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer now. There isn't an option from the app.
banking77-train-99
ืื™ืš ื ืจืื” ื”ืžืฆื‘ ืฉืœ ื”ื‘ื•ืจืกื” ืขื›ืฉื™ื•?
exchange_rate
ืœื‘ื“ื•ืง ืฉืขืจ ื—ืœื™ืคื™ืŸ ืขื“ื›ื ื™
What is the exchange looking like?
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Hebrew Intent and Emotion

Hebrew versions of three English classification datasets with human labels, translated by DeepSeek V4 Flash. The labels are the original human ones; only the texts and the label names were translated.

config texts labels source license
clinc150 requests to a virtual assistant 150 intents in 10 domains + out-of-scope CLINC150 (plus) CC BY 3.0
banking77 banking customer requests 77 intents Banking77 CC BY 4.0
go_emotions Reddit comments 27 emotions + neutral, single-label comments only GoEmotions (simplified) Apache 2.0

Each dataset is a random sample of up to 12,000 training texts and 1,000 validation (Banking77: test) texts. It was made to train Nativ.

Format

{"id": "banking77-train-2", "text": "ืื™ืคื” ืืคืฉืจ ืœืžืฆื•ื ืืช ื”-PIN ืฉืœื™?", "label": "get_physical_card",
 "label_he": "ืœืงื‘ืœ ื›ืจื˜ื™ืก ืคื™ื–ื™", "text_en": "Where can I locate my PIN at?"}
  • text: the Hebrew translation. text_en: the original.
  • label: the original label. label_he: a Hebrew name for it (for intents, a short description of what the user wants).

How it was made

  • Model: deepseek/deepseek-v4-flash (MIT) through OpenRouter, asked for natural Israeli Hebrew that keeps the tone; placeholders such as [NAME] were kept.
  • Label names were translated once per dataset, with example texts for each label, and checked by hand.
  • Translations that were not Hebrew, were much longer than the original, or answered the text instead of translating it (short commands such as "change language please") were removed: about 1% of the texts.
  • Translations were not checked one by one. Gendered forms are sometimes written both ways ("ื˜ืก/ื˜ืกื”").

License

Each config keeps its source's license: CLINC150 CC BY 3.0 (Larson et al., 2019), Banking77 CC BY 4.0 (Casanueva et al., 2020, PolyAI), GoEmotions Apache 2.0 (Demszky et al., 2020, Google).

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