CONTEXT.md

Domain Context

Glossary

• Vera: AI bot → WhatsApp engagement → grow merchant biz.
• 4-Context:
  1. CategoryContext: Vertical info (dentists/salons).
  2. MerchantContext: Biz state (perf/identity).
  3. TriggerContext: Event → convo start.
  4. CustomerContext: Opt data (acting for merchant).
• Grounding: 100% real metrics from req. 0 metric hallucination.
• Curiosity Hook: Hook merchant when no perf data.
• Hinglish: Hindi+En mix (60/40) → relate to IN merchants.

Rules

• Len: No hard cap. Keep terse/readable.
• CTA: 1 clear action. YES/STOP or open.
• Tone: Match category voice (peer/clinical). No promo.
• Lang: Match merchant pref.
• Speed: Res < 30s.

Tech Strategy (50/50 Score)

• Distill: Context Distiller → shrink 500KB JSON → 4 bullets.
• Router: API req → compose_with_fallback. 4-tier chain (NVIDIA → Groq → Gemini → Local llama-cpp-python qwen2.5-3b-instruct).
• Format: Schema force → pure JSON.
• Idempotent: /v1/healthz → clear contexts.
• Hooks: Loss aversion, peer proof, scarcity, binary commit.