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Running
| [ | |
| { | |
| "kind": "choose", | |
| "state": "The order arrived broken.", | |
| "question": "Which team should handle this customer message?", | |
| "options": { | |
| "billing": "Billing: charges, refunds, invoices", | |
| "shipping": "Shipping: delivery, lost or damaged packages", | |
| "tech": "Tech support: bugs, crashes, login problems" | |
| }, | |
| "result": { | |
| "choice": "shipping", | |
| "probabilities": { | |
| "billing": 0.07933719498194301, | |
| "shipping": 0.7119619864162109, | |
| "tech": 0.20870081860184608 | |
| }, | |
| "confidence": 0.7119619864162109 | |
| }, | |
| "ms": 361 | |
| }, | |
| { | |
| "kind": "choose", | |
| "state": "I was charged twice this month.", | |
| "question": "Which team should handle this customer message?", | |
| "options": { | |
| "billing": "Billing: charges, refunds, invoices", | |
| "shipping": "Shipping: delivery, lost or damaged packages", | |
| "tech": "Tech support: bugs, crashes, login problems" | |
| }, | |
| "result": { | |
| "choice": "billing", | |
| "probabilities": { | |
| "billing": 0.9767103099166875, | |
| "shipping": 0.01507693381781696, | |
| "tech": 0.008212756265495565 | |
| }, | |
| "confidence": 0.9767103099166875 | |
| }, | |
| "ms": 353 | |
| }, | |
| { | |
| "kind": "choose", | |
| "state": "The app crashes every time I open the settings page.", | |
| "question": "Which team should handle this customer message?", | |
| "options": { | |
| "billing": "Billing: charges, refunds, invoices", | |
| "shipping": "Shipping: delivery, lost or damaged packages", | |
| "tech": "Tech support: bugs, crashes, login problems" | |
| }, | |
| "result": { | |
| "choice": "tech", | |
| "probabilities": { | |
| "billing": 0.0582407291652671, | |
| "shipping": 0.05931008510958002, | |
| "tech": 0.882449185725153 | |
| }, | |
| "confidence": 0.882449185725153 | |
| }, | |
| "ms": 371 | |
| }, | |
| { | |
| "kind": "choose", | |
| "state": "What is the weather tomorrow in Paris?", | |
| "question": "Which tool should be called?", | |
| "options": { | |
| "get_weather": "get_weather: forecast for a city and date", | |
| "send_email": "send_email: send an email to a contact", | |
| "create_calendar_event": "create_calendar_event: add an event to the calendar" | |
| }, | |
| "result": { | |
| "choice": "get_weather", | |
| "probabilities": { | |
| "get_weather": 0.9977329209108146, | |
| "send_email": 0.0012514958067585407, | |
| "create_calendar_event": 0.0010155832824267793 | |
| }, | |
| "confidence": 0.9977329209108146 | |
| }, | |
| "ms": 342 | |
| }, | |
| { | |
| "kind": "yes_no", | |
| "state": "The order arrived broken. I want my money back.", | |
| "question": "Is the customer asking for a refund?", | |
| "options": null, | |
| "result": { | |
| "p_yes": 0.9960206302572099 | |
| }, | |
| "ms": 237 | |
| }, | |
| { | |
| "kind": "yes_no", | |
| "state": "Thanks, the replacement arrived and works great!", | |
| "question": "Is the customer asking for a refund?", | |
| "options": null, | |
| "result": { | |
| "p_yes": 0.0016186048328875886 | |
| }, | |
| "ms": 237 | |
| } | |
| ] |