| SOURCE: https://library.ku.ac.ae/home |
| TITLE: Khalifa University Library Services and User Support |
| LAST_UPDATED: 2026-08-30 |
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| FINDING AND BORROWING A BOOK |
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| Search for books in KU Library Discovery (PRIMO): |
| https://khalifa.primo.exlibrisgroup.com/discovery/search?vid=971KUOSTAR_INST:KU |
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| Open the book record and check its availability, library location, call number, and loan status. If the item is available, note the location and call number, retrieve it from the shelf, and borrow it at the service desk or a self-check machine where available. |
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| Manage loans and renew eligible items through My Library Account: |
| https://khalifa.primo.exlibrisgroup.com/discovery/account?vid=971KUOSTAR_INST:KU§ion=overview |
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| If KU does not hold the book or no copy is available, use Interlibrary Loan: |
| https://library.ku.ac.ae/ill/ |
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| For help locating or borrowing a book, use Ask a Librarian: |
| https://library.ku.ac.ae/AskUs |
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| Do not direct users to guessed paths such as /opac, /reserve, or /account. Use only the verified links above. |
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| STUDY ROOMS |
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| Use the live reservation page for current room locations, capacity, eligibility, and booking rules: |
| https://library.ku.ac.ae/rooms/ |
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| INTERLIBRARY LOAN AND DOCUMENT DELIVERY |
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| Interlibrary Loan supports requests for books or articles that are not available through the KU collection. Delivery time and format depend on the supplying library and licence conditions. |
| Request page: https://library.ku.ac.ae/ill/ |
| Email: ILL@ku.ac.ae |
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| PRINTING, SCANNING, AND PHOTOCOPYING |
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| The existing knowledge base states that printing, scanning, and photocopying are available in library locations. Availability, payment rules, colour options, and equipment status can change. Confirm current details with the service desk or Ask a Librarian. |
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| RESEARCH HELP |
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| Librarians can help users choose databases, build search strategies, plan literature reviews, manage citations, and locate library services. |
| Ask a Librarian: https://library.ku.ac.ae/AskUs |
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| INSTRUCTION, WORKSHOPS, TOURS, AND EVENTS |
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| Instruction and tours: https://library.ku.ac.ae/InstructionAndTours |
| Library home: https://library.ku.ac.ae/home |
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| Do not provide a stored event date or opening schedule. Direct users to the relevant live Library page for current sessions and registration. |
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| VISITORS AND ALUMNI |
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| Visitor registration: https://library.ku.ac.ae/visitors/ |
| Alumni services: https://library.ku.ac.ae/alumni/ |
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| Some electronic resources may be restricted to current eligible KU users. Verify access on the relevant resource page. |
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| FEEDBACK, SUGGESTIONS, AND COLLECTION REQUESTS |
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| Comments and suggestions: https://library.ku.ac.ae/comments/ |
| Suggest or request a title: https://library.ku.ac.ae/requesttitle/ |
| Acquisitions and collection development: https://library.ku.ac.ae/ACQCD |
| Acquisitions email: acquisitions@ku.ac.ae |
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| OTHER SERVICE GUIDES |
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| Sas Al Nakhl Campus library services: https://library.ku.ac.ae/libservices |
| Finding books and call numbers: https://library.ku.ac.ae/findingbooks |
| Self-check machines: https://library.ku.ac.ae/selfcheck |
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| CURRENT HOURS AND CONTACTS |
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| Library hours: https://library.ku.ac.ae/hours |
| Staff directory: https://library.ku.ac.ae/librarystaff |
| General enquiries: libse@ku.ac.ae |
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