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title: Talisma AI
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👉🏽 About Talisma
Talisma builds practical, enterprise-grade AI for Customer Experience, CRM, Service Operations & Education — turning open models into deployable systems, from interaction intelligence and document understanding to knowledge assistants, agentic workflows and AI-powered education. 22+ years in, trusted by ICICI, HDFC Life, and Tata Asset Management.
This is a Hub — where we publish the open-source models we've evaluated, quantized, and cleared for production use inside those systems. If it's here, it's already been through our enterprise benchmarking pipeline.
💬 Customer & Agent Assist · 📧Email Classification & Routing · 🧠 Interaction Intelligence · 📄 Document AI & OCR · 🔍 Knowledge Assistants · ✨ Quality, Risk & Compliance · 🤖 Agentic Workflow Automation · 🎓 Education & Learner Intelligence · 🖥️ Private & On-Premise AI
🧪 What You'll Find Here
Models · Quantizations · Collections · Evaluation Sets · Spaces · Experiments
- 🔬 Quantized, every size. Gemma, Qwen, Llama, Mistral and more, shipped as GGUF —
Q2throughQ8andf16— so it runs on whatever you've got, laptop to GPU box. - 📊 Real workloads, not leaderboards. We test quality, latency, memory, structured output, reasoning and deployment efficiency against actual enterprise tasks before anything's published.
- ⚙️ Trade-offs, decoded. Plain-language guidance so choosing a model doesn't need an ML degree.
⁉️ How Talisma Actually Uses These
| # | Product | What it does |
|---|---|---|
| 01 | CXM.AI | Interaction summarization, email categorization & routing, sentiment, priority, and quality audit at every touchpoint |
| 02 | CRM Agentic AI | An agentic layer over the full customer journey — key-point extraction, compliance-risk flags, workflow-ready intelligence |
| 03 | Document Intelligence | OCR, extraction, and document Q&A turning applications, forms, transcripts and scans into structured data |
🌍 Trusted Across Industries
Supporting BFSI, Customer Service and Education organizations, including:
ADCB · Bharti AXA · BOB Financial · CB Bank · DCB Bank · Deutsche · Future Generali · HDFC Life · HDFC Mutual Fund · ICICI · IDBI · Kotak General Insurance · Laya Healthcare · LIC HFL · Mirae Asset · Royal Sundaram · SMC · Tata Investment · Tata Mutual Fund · Central Christian College