| ## Labels (15 scores, in this order) |
|
|
| | # | Label | Fact | Kind | |
| |-------|-----------------------------------------------------------------|--------------|----------------------| |
| | 0-4 | `kind:question` `kind:discussion` `kind:support` `kind:troll` `kind:spam` | `kind` | one of them (softmax) | |
| | 5-7 | `toxicity:0` `toxicity:1` `toxicity:2` | `toxicity` | a level (softmax) | |
| | 8 | `scam` | `scam` | yes/no (sigmoid) | |
| | 9 | `misleading` | `misleading` | yes/no (sigmoid) | |
| | 10 | `respectful` | `respectful` | yes/no (sigmoid) | |
| | 11-14 | `action:none` `action:warn` `action:delete` `action:block` | `action` | one of them (softmax) | |
|
|
| Definitions for labelers: |
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|
| - **kind** |
| - `question`: a genuine question about the project, its products or the ecosystem. |
| - `discussion`: governance, roadmap, ecosystem or market talk in good faith, and |
| praise, criticism or suggestions for the team, meant constructively. |
| - `support`: a user problem: a wallet, stake, transaction, canister or login that does |
| not work. |
| - `troll`: bait, provocation, mockery, derailing, FUD without substance, "wen moon" |
| noise: posted to provoke, not to inform or ask. |
| - `spam`: promotion, shilling another project, off-topic ads, copypasta, repeated |
| posting. |
| - **toxicity**: `0` civil; `1` rude (dismissive, mocking, crude); `2` abusive (insults, |
| harassment, threats, slurs). |
| - **scam**: a fake airdrop or giveaway, "DM me", a request for a seed phrase or keys, |
| impersonating the team, a phishing or wallet-drainer link, a pump group or a |
| guaranteed-returns scheme ("guaranteed 3% daily"). |
| - **misleading**: presents something false or unsupported as fact ("the devs rugged", |
| "the canister was hacked", made-up numbers, wrong technical claims). A question or a |
| clearly marked opinion is not misleading. |
| - **respectful**: treats the team and other members with respect, also in disagreement. |
| Civil but dismissive or mocking is not respectful. |
| - **action**: what a moderator should do with this one message, in OpenChat terms: |
| `none`, `warn` the user, `delete` the message, `block` the user. Block is for scams, |
| abuse, and repeated trolling or spam; one off-color message gets a warn or a delete. |
| |
| ### Policy: how the facts combine |
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|
| Labelers apply these rules, so that the same message always gets the same labels: |
|
|
| 1. **A scam** is always `kind:spam`, `misleading` yes, `respectful` no, `action:block` |
| (whatever its tone: a polite "DM me, I'm from support" too). |
| 2. **Other spam** (ads, shilling, copypasta) is `respectful` no. A single post gets |
| `action:delete`; repeated posting or copypasta gets `action:block`. `misleading` only |
| when it makes false claims ("the fastest DEX on the IC, audited by everyone"). |
| 3. **Toxicity 2** (abuse aimed at people, threats, harassment) gets `action:block`. |
| 4. **Toxicity 1:** |
| - in a troll message, `action:warn`; |
| - in a question, support request or discussion with a real point (an angry |
| support request, sharp criticism), `action:none`. |
| 5. **Misleading** (not a scam, not toxicity 2): |
| - a troll's FUD or false accusation gets `action:delete`; |
| - a good-faith mistake in a question, discussion or support message gets |
| `action:warn`. |
| 6. **Trolls without the above:** |
| - harmless noise ("wen", "wen moon", "gm") gets `action:none`, `respectful` yes; |
| - bait, mockery or derailing gets `action:warn`, `respectful` no; |
| - repeated trolling gets `action:block`. |
| 7. **respectful** is no for every message with toxicity 1 or 2, every spam and scam, and |
| every mocking, sarcastic or baiting message. Sharp but fair criticism at toxicity 0 is |
| respectful. |
| 8. Everything else (genuine questions, support, discussion, criticism, warnings about a |
| scam) gets `action:none`. |
| |
| When two rules apply, the one that leads to the stronger action wins |
| (`block` > `delete` > `warn` > `none`). |
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