text large_stringlengths 9 323 | text_template large_stringlengths 9 318 | intent large_stringclasses 57
values | label int8 0 56 | has_pii bool 2
classes | pii_types listlengths 0 3 | noise_type large_stringclasses 3
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|---|---|---|---|---|---|---|
every time I pull cash out of an ATM it seems like there's some kind of charge added on and I want to know why withdrawing my own cash costs me extra money honestly it makes no sense to me | every time I pull cash out of an ATM it seems like there's some kind of charge added on and I want to know why withdrawing my own cash costs me extra money honestly it makes no sense to me | cash_withdrawal_charge | 13 | false | [] | llm_noisy |
there is a charge on my withdraw of £322.35 from the atm machine, why this happen | there is a charge on my withdraw of {AMOUNT} from the atm machine, why this happen | cash_withdrawal_charge | 13 | true | [
"amount"
] | llm_noisy |
cash withdrawal fee?? explain pls | cash withdrawal fee?? explain pls | cash_withdrawal_charge | 13 | false | [] | llm_noisy |
withdrawal cost me extra why | withdrawal cost me extra why | cash_withdrawal_charge | 13 | false | [] | llm_noisy |
Hello, this is Latasha. why money machine taking extra from my account when I pull cash out | Hello, this is {NAME}. why money machine taking extra from my account when I pull cash out | cash_withdrawal_charge | 13 | true | [
"name"
] | llm_noisy |
is there a charge every time i pull cash out | is there a charge every time i pull cash out | cash_withdrawal_charge | 13 | false | [] | llm_noisy |
withdrew from eBay atm charged extra | withdrew from {MERCHANT} atm charged extra | cash_withdrawal_charge | 13 | true | [
"merchant"
] | llm_noisy |
WITHDRAWAL FEE??? I JUST WANTED MY MONEY AND NOW I OWE MORE?? EXPLAIN! | WITHDRAWAL FEE??? I JUST WANTED MY MONEY AND NOW I OWE MORE?? EXPLAIN! | cash_withdrawal_charge | 13 | false | [] | llm_noisy |
cash out fee again??? | cash out fee again??? | cash_withdrawal_charge | 13 | false | [] | llm_noisy |
hello, kindly explain the charge applied to my account for cash withdrawal at North Michael on 19/12 | hello, kindly explain the charge applied to my account for cash withdrawal at {CITY} on {DATE} | cash_withdrawal_charge | 13 | true | [
"date",
"location"
] | llm_noisy |
THERE IS A CHARGE ON MY ACCOUNT FOR CASH WITHDRAWAL AND I DIDNT AGREE TO IT!!! | THERE IS A CHARGE ON MY ACCOUNT FOR CASH WITHDRAWAL AND I DIDNT AGREE TO IT!!! | cash_withdrawal_charge | 13 | false | [] | llm_noisy |
why was i charged for getting cash out at Starbucks on the 27th | why was i charged for getting cash out at {MERCHANT} on {DATE} | cash_withdrawal_charge | 13 | true | [
"date",
"merchant"
] | llm_noisy |
Got hit with extra fee just for getting cah out. Why? | Got hit with extra fee just for getting cah out. Why? | cash_withdrawal_charge | 13 | false | [] | perturbed |
I take money from my account at ATM and there is a charge. Why did this happen? | I take money from my account at ATM and there is a charge. Why did this happen? | cash_withdrawal_charge | 13 | false | [] | clean |
i used an atm to take out cash and now there's a fee i wasn't expecting. can you why i'm being chargged for withdrawing my own money | i used an atm to take out cash and now there's a fee i wasn't expecting. can you why i'm being chargged for withdrawing my own money | cash_withdrawal_charge | 13 | false | [] | perturbed |
Is there a reason my account was charged 496 for taking out cash? I'd like to know. | Is there a reason my account was charged {AMOUNT} for taking out cash? I'd like to know. | cash_withdrawal_charge | 13 | true | [
"amount"
] | clean |
What's the rationale for charging me to withdraw cash? | What's the rationale for charging me to withdraw cash? | cash_withdrawal_charge | 13 | false | [] | clean |
Could you kindly explain the fee that appeared on my account after I took cash out at an ATM? | Could you kindly explain the fee that appeared on my account after I took cash out at an ATM? | cash_withdrawal_charge | 13 | false | [] | clean |
i take cash out yesterday and now i see fee for this. please explain me | i take cash out yesterday and now i see fee for this. please explain me | cash_withdrawal_charge | 13 | false | [] | perturbed |
i'd lke to understand why withdrawing cash isn't free anymore, if you don't mind clarifying. ref 44795338 | i'd lke to understand why withdrawing cash isn't free anymore, if you don't mind clarifying. ref {REF} | cash_withdrawal_charge | 13 | true | [
"reference"
] | perturbed |
i noticed a charge on my account after using an atm to get cash. why is there a fee for withdrawing money? | i noticed a charge on my account after using an atm to get cash. why is there a fee for withdrawing money? | cash_withdrawal_charge | 13 | false | [] | perturbed |
hi its Renee Bush, i used my debit card to withdraw cash and was charged a fee. Please let me know why this happened. | hi its {NAME}, i used my debit card to withdraw cash and was charged a fee. Please let me know why this happened. | cash_withdrawal_charge | 13 | true | [
"name"
] | clean |
Hi, Susan speaking. I took money out of an ATM and now there's a charge I do'nt understand. | Hi, {NAME} speaking. I took money out of an ATM and now there's a charge I do'nt understand. | cash_withdrawal_charge | 13 | true | [
"name"
] | perturbed |
Could you explain why I'm seeing a charge for pulling money from an ATM? | Could you explain why I'm seeing a charge for pulling money from an ATM? | cash_withdrawal_charge | 13 | false | [] | clean |
Every time I take money out, I get chargedd. Why is there a fee on cash withdrawals | Every time I take money out, I get chargedd. Why is there a fee on cash withdrawals | cash_withdrawal_charge | 13 | false | [] | perturbed |
You charge me fee for taking out cash, but I not know about this. | You charge me fee for taking out cash, but I not know about this. | cash_withdrawal_charge | 13 | false | [] | perturbed |
I withdrew cash from an ATM and now I see a charge. What is this fee? | I withdrew cash from an ATM and now I see a charge. What is this fee? | cash_withdrawal_charge | 13 | false | [] | clean |
Is it normal to be charged when I take money out at an ATM? Just curious. | Is it normal to be charged when I take money out at an ATM? Just curious. | cash_withdrawal_charge | 13 | false | [] | clean |
Stephen Ayala here. I see a charge labeled as a cash withdrawal fee. Can you tell me why? | {NAME} here. I see a charge labeled as a cash withdrawal fee. Can you tell me why? | cash_withdrawal_charge | 13 | true | [
"name"
] | clean |
Yesterday I withdraw money and got fee. Why? I never had fee before. | Yesterday I withdraw money and got fee. Why? I never had fee before. | cash_withdrawal_charge | 13 | false | [] | clean |
Every time I use an ATM to get cash, it seems like there's a fee deducted from my balance. Is this normal? I want to understand how much the cash withdrawal charge is so I can plan ahead. | Every time I use an ATM to get cash, it seems like there's a fee deducted from my balance. Is this normal? I want to understand how much the cash withdrawal charge is so I can plan ahead. | cash_withdrawal_charge | 13 | false | [] | clean |
I would appreciate clarification on the fee applied to my cash withdrawal transaction. | I would appreciate clarification on the fee applied to my cash withdrawal transaction. | cash_withdrawal_charge | 13 | false | [] | clean |
You charged me for taking out cash? I withdraw at ATM and see extra fee. Please clarify. | You charged me for taking out cash? I withdraw at ATM and see extra fee. Please clarify. | cash_withdrawal_charge | 13 | false | [] | clean |
James here. can you tell me why I was charged a fee for withdrawing cash? I dont wnat fees. | {NAME} here. can you tell me why I was charged a fee for withdrawing cash? I dont wnat fees. | cash_withdrawal_charge | 13 | true | [
"name"
] | perturbed |
Is there a cost to withdraw cash from my account? | Is there a cost to withdraw cash from my account? | cash_withdrawal_charge | 13 | false | [] | clean |
My name is Jeffrey Reid and I'm wondering why I was charged for a cassh withdrawal. Please advise. | My name is {NAME} and I'm wondering why I was charged for a cassh withdrawal. Please advise. | cash_withdrawal_charge | 13 | true | [
"name"
] | perturbed |
Can you explain why my cash withdrawal incurred a charge when I expected none? | Can you explain why my cash withdrawal incurred a charge when I expected none? | cash_withdrawal_charge | 13 | false | [] | clean |
I'm trying to understand why there's a fee when I take cash out at an ATM. | I'm trying to understand why there's a fee when I take cash out at an ATM. | cash_withdrawal_charge | 13 | false | [] | clean |
Can you explain why fee is added when I take cash? | Can you explain why fee is added when I take cash? | cash_withdrawal_charge | 13 | false | [] | clean |
Why I get charged an exra amount wen I withdrew cash? I'd likke an explanation for this fee. | Why I get charged an exra amount wen I withdrew cash? I'd likke an explanation for this fee. | cash_withdrawal_charge | 13 | false | [] | perturbed |
I noticed I was charged for withdrawing cash from my account and would appreciate an explanation. Ref: TXN-960455 | I noticed I was charged for withdrawing cash from my account and would appreciate an explanation. Ref: {REF} | cash_withdrawal_charge | 13 | true | [
"reference"
] | clean |
Why is there a fee for taking out my own money? | Why is there a fee for taking out my own money? | cash_withdrawal_charge | 13 | false | [] | clean |
My last statement included a fee for a cash withdrawal at Tesco. I only took out cash once that week, so I'm confused about why I was charged. What are your fees for withdrawing cash? | My last statement included a fee for a cash withdrawal at {MERCHANT}. I only took out cash once that week, so I'm confused about why I was charged. What are your fees for withdrawing cash? | cash_withdrawal_charge | 13 | true | [
"merchant"
] | clean |
I went to the ATM yesterday to pull out some cash and later saw an additional amount deducted. Is there a fee for cash withdrawals that I should know about? Please explain what happened. | I went to the ATM yesterday to pull out some cash and later saw an additional amount deducted. Is there a fee for cash withdrawals that I should know about? Please explain what happened. | cash_withdrawal_charge | 13 | false | [] | clean |
Hello, I am writing because there is a cash withdrawal on my statement that I did not make. I am very worried. Please help me. | Hello, I am writing because there is a cash withdrawal on my statement that I did not make. I am very worried. Please help me. | cash_withdrawal_not_recognised | 14 | false | [] | llm_noisy |
Hello, this is Heidi. Not me. Cash withdrawal. Do something. | Hello, this is {NAME}. Not me. Cash withdrawal. Do something. | cash_withdrawal_not_recognised | 14 | true | [
"name"
] | llm_noisy |
I see a cash out I didn't authorize. My card ending 8395. Please block it. | I see a cash out I didn't authorize. My card ending {LAST4}. Please block it. | cash_withdrawal_not_recognised | 14 | true | [
"card_digits"
] | llm_noisy |
somebody pulled cash on my card without my card how is that even possible | somebody pulled cash on my card without my card how is that even possible | cash_withdrawal_not_recognised | 14 | false | [] | llm_noisy |
i did not take any money out but my balance shows less. think someone used my card. fix this pls | i did not take any money out but my balance shows less. think someone used my card. fix this pls | cash_withdrawal_not_recognised | 14 | false | [] | llm_noisy |
I did not make this cash coming out of my account at North Christopher | I did not make this cash coming out of my account at {CITY} | cash_withdrawal_not_recognised | 14 | true | [
"location"
] | llm_noisy |
cash gone?? i no withdraw?? what is this | cash gone?? i no withdraw?? what is this | cash_withdrawal_not_recognised | 14 | false | [] | llm_noisy |
Hi, Megan Ruiz speaking. how can cash come out of my account when i never went to an atm someone has my info | Hi, {NAME} speaking. how can cash come out of my account when i never went to an atm someone has my info | cash_withdrawal_not_recognised | 14 | true | [
"name"
] | llm_noisy |
Ryan Best here. i never went to machine, so why money come out cash | {NAME} here. i never went to machine, so why money come out cash | cash_withdrawal_not_recognised | 14 | true | [
"name"
] | llm_noisy |
theres a withdrawal on my statement idk where it came from | theres a withdrawal on my statement idk where it came from | cash_withdrawal_not_recognised | 14 | false | [] | llm_noisy |
theres a withdrawal on my statement that i dont recognize at all it says Amazon but i never took cash out there | theres a withdrawal on my statement that i dont recognize at all it says {MERCHANT} but i never took cash out there | cash_withdrawal_not_recognised | 14 | true | [
"merchant"
] | llm_noisy |
Hi, I'm Renee. someone took cash from my account without my knowing. i not do it. what i do now | Hi, I'm {NAME}. someone took cash from my account without my knowing. i not do it. what i do now | cash_withdrawal_not_recognised | 14 | true | [
"name"
] | llm_noisy |
so i was looking at my statement this morning and there's a cash withdrawal for £8 on 9 September that i have no memory of making at all and i was at work that whole day so it cant be me and i need someone to look into this bc its really worrying me | so i was looking at my statement this morning and there's a cash withdrawal for {AMOUNT} on {DATE} that i have no memory of making at all and i was at work that whole day so it cant be me and i need someone to look into this bc its really worrying me | cash_withdrawal_not_recognised | 14 | true | [
"amount",
"date"
] | llm_noisy |
someone is using my card to take cash out and i need this stopped right now the withdrawal wasnt me | someone is using my card to take cash out and i need this stopped right now the withdrawal wasnt me | cash_withdrawal_not_recognised | 14 | false | [] | llm_noisy |
Hi, I'm Angela Thompson. someone took cash out my account i still got my card how?? | Hi, I'm {NAME}. someone took cash out my account i still got my card how?? | cash_withdrawal_not_recognised | 14 | true | [
"name"
] | llm_noisy |
Why this cash gone from my account I never take it out | Why this cash gone from my account I never take it out | cash_withdrawal_not_recognised | 14 | false | [] | llm_noisy |
I see a cash wd on my statement that I didn't make, pls help | I see a cash wd on my statement that I didn't make, pls help | cash_withdrawal_not_recognised | 14 | false | [] | llm_noisy |
I noticed an ATM withdrawal of £862.93 in Jamesview that I did not make, and I would like to report it as unauthorised. | I noticed an ATM withdrawal of {AMOUNT} in {CITY} that I did not make, and I would like to report it as unauthorised. | cash_withdrawal_not_recognised | 14 | true | [
"amount",
"location"
] | clean |
I lost my card and now cash is being taken out of my account. How do I stop it? | I lost my card and now cash is being taken out of my account. How do I stop it? | cash_withdrawal_not_recognised | 14 | false | [] | clean |
Unexplained cah withdrawal on statement | Unexplained cah withdrawal on statement | cash_withdrawal_not_recognised | 14 | false | [] | perturbed |
My wallet with my card in it was stolen at Target and now there's a withdrawal I didn't make. Can you block the card? | My wallet with my card in it was stolen at {MERCHANT} and now there's a withdrawal I didn't make. Can you block the card? | cash_withdrawal_not_recognised | 14 | true | [
"merchant"
] | clean |
There's a cash withdrawal on my account that I never made. I need to dispute it and get a new card. Can you help? | There's a cash withdrawal on my account that I never made. I need to dispute it and get a new card. Can you help? | cash_withdrawal_not_recognised | 14 | false | [] | clean |
How is it that a cash withdrawal is showing up when I didn't withdraw any cash? | How is it that a cash withdrawal is showing up when I didn't withdraw any cash? | cash_withdrawal_not_recognised | 14 | false | [] | clean |
There is an ATM withdrawal recorded on my account that I have no recollection of making, so I kindly request that you look into it. | There is an ATM withdrawal recorded on my account that I have no recollection of making, so I kindly request that you look into it. | cash_withdrawal_not_recognised | 14 | false | [] | clean |
Mark Thompson here. i noticed a cash withdrawal on my account that I didn't authorize. Can you help me figure out what happened? | {NAME} here. i noticed a cash withdrawal on my account that I didn't authorize. Can you help me figure out what happened? | cash_withdrawal_not_recognised | 14 | true | [
"name"
] | clean |
I see a cash withdrawal I don't recognize. Could you look into it? | I see a cash withdrawal I don't recognize. Could you look into it? | cash_withdrawal_not_recognised | 14 | false | [] | clean |
There is a withdrawal of £619.81 from my account ending in 2817 that I did not make, and I would appreciate your help. | There is a withdrawal of {AMOUNT} from my account ending in {LAST4} that I did not make, and I would appreciate your help. | cash_withdrawal_not_recognised | 14 | true | [
"amount",
"card_digits"
] | clean |
Why is there a cash withdrawal in my transaction history when I didn't withdraw any cash? | Why is there a cash withdrawal in my transaction history when I didn't withdraw any cash? | cash_withdrawal_not_recognised | 14 | false | [] | perturbed |
A cash withdrawal I did not perform appears on my account, and I would be grateful if you could help me resolve this. | A cash withdrawal I did not perform appears on my account, and I would be grateful if you could help me resolve this. | cash_withdrawal_not_recognised | 14 | false | [] | clean |
I was wondering if you could help me understand why my account shows a cash withdrawal I have no memory of making. | I was wondering if you could help me understand why my account shows a cash withdrawal I have no memory of making. | cash_withdrawal_not_recognised | 14 | false | [] | clean |
a withdrawal showed up that i never made, is my card cloned I'm in Lake Krystal at the moment. | a withdrawal showed up that i never made, is my card cloned I'm in {CITY} at the moment. | cash_withdrawal_not_recognised | 14 | true | [
"location"
] | clean |
I see cash money gone from my account but I never take it. Please check why. | I see cash money gone from my account but I never take it. Please check why. | cash_withdrawal_not_recognised | 14 | false | [] | clean |
I was wondering if you could tell me why there's a cash withdrawal on my statement that I have no memory of making. | I was wondering if you could tell me why there's a cash withdrawal on my statement that I have no memory of making. | cash_withdrawal_not_recognised | 14 | false | [] | clean |
It appears my card has been used to withdraw cash without my knowledge, and I would like your help to address this urgently. | It appears my card has been used to withdraw cash without my knowledge, and I would like your help to address this urgently. | cash_withdrawal_not_recognised | 14 | false | [] | clean |
I not withdraw cash but money is missing from account. Is fraaud. Help me. | I not withdraw cash but money is missing from account. Is fraaud. Help me. | cash_withdrawal_not_recognised | 14 | false | [] | perturbed |
My card was skimmed and someone withdrew £70 from my account. Please cancel my card and help me get my money back. | My card was skimmed and someone withdrew {AMOUNT} from my account. Please cancel my card and help me get my money back. | cash_withdrawal_not_recognised | 14 | true | [
"amount"
] | clean |
i recently spotted a cash withdrawal on my statement that ive no knowledge of, so you pls help me investigate this unauthorised activity? | i recently spotted a cash withdrawal on my statement that ive no knowledge of, so you pls help me investigate this unauthorised activity? | cash_withdrawal_not_recognised | 14 | false | [] | perturbed |
Withdawal not mine, wy? | Withdawal not mine, wy? | cash_withdrawal_not_recognised | 14 | false | [] | perturbed |
Fraudulent withdrawal on my card I'm in Boydmouth at the moment. | Fraudulent withdrawal on my card I'm in {CITY} at the moment. | cash_withdrawal_not_recognised | 14 | true | [
"location"
] | clean |
Withdrawal I don't recognize on app. | Withdrawal I don't recognize on app. | cash_withdrawal_not_recognised | 14 | false | [] | clean |
There's a cash withdrawal I have no memory of making. Can you please look into this? | There's a cash withdrawal I have no memory of making. Can you please look into this? | cash_withdrawal_not_recognised | 14 | false | [] | clean |
Hi, I'm Robert Miller. Why is there a cash withdrawal? | Hi, I'm {NAME}. Why is there a cash withdrawal? | cash_withdrawal_not_recognised | 14 | true | [
"name"
] | clean |
I not take cash out but bank says I did. Is big problem. Need help now. | I not take cash out but bank says I did. Is big problem. Need help now. | cash_withdrawal_not_recognised | 14 | false | [] | clean |
Can you block my card? There's an ATM withdrawal on my account that wasn't me. My ref is 19804369. | Can you block my card? There's an ATM withdrawal on my account that wasn't me. My ref is {REF}. | cash_withdrawal_not_recognised | 14 | true | [
"reference"
] | clean |
i just noticed a cash withdrawal from my account that i didn't make. i need to dispute it and possibly cancel my card. what should i do? ref 57055777 | i just noticed a cash withdrawal from my account that i didn't make. i need to dispute it and possibly cancel my card. what should i do? ref {REF} | cash_withdrawal_not_recognised | 14 | true | [
"reference"
] | perturbed |
Would you happen to know why $582 cash withdrawal from East Logantown is on my account? | Would you happen to know why {AMOUNT} cash withdrawal from {CITY} is on my account? | cash_withdrawal_not_recognised | 14 | true | [
"amount",
"location"
] | clean |
unexplained csh withdrawal on my account | unexplained csh withdrawal on my account | cash_withdrawal_not_recognised | 14 | false | [] | perturbed |
Unauthorized cash taken from account. | Unauthorized cash taken from account. | cash_withdrawal_not_recognised | 14 | false | [] | clean |
Is there any way you could look into a cash withdrawal that seems to have appeared on my account without my knowledge? My ref is 73693117. | Is there any way you could look into a cash withdrawal that seems to have appeared on my account without my knowledge? My ref is {REF}. | cash_withdrawal_not_recognised | 14 | true | [
"reference"
] | clean |
My account shows a cash withdrawal that I didn't make. I'm worried my identity has been stolen. How do I dispute this and protect my account? | My account shows a cash withdrawal that I didn't make. I'm worried my identity has been stolen. How do I dispute this and protect my account? | cash_withdrawal_not_recognised | 14 | false | [] | clean |
Hey, I see a cash withdrawal for 18 from Normaborough on my account but I've never been there. Please freeze my card. | Hey, I see a cash withdrawal for {AMOUNT} from {CITY} on my account but I've never been there. Please freeze my card. | cash_withdrawal_not_recognised | 14 | true | [
"amount",
"location"
] | clean |
I have noticed a cash withdrawal on my statement that I did not authorise, and I would appreciate your assistance in investigating this matter. | I have noticed a cash withdrawal on my statement that I did not authorise, and I would appreciate your assistance in investigating this matter. | cash_withdrawal_not_recognised | 14 | false | [] | clean |
someone is stealing cash from my card, many withdrawals i not do. please stop this | someone is stealing cash from my card, many withdrawals i not do. please stop this | cash_withdrawal_not_recognised | 14 | false | [] | perturbed |
i need 2 change pin for card ending 6898 | i need 2 change pin for card ending {LAST4} | change_pin | 15 | true | [
"card_digits"
] | llm_noisy |
hi its Sara, chnage pin | hi its {NAME}, chnage pin | change_pin | 15 | true | [
"name"
] | llm_noisy |
Hi, I'd like to set a new PIN for my card ending 7569. What's the process please? | Hi, I'd like to set a new PIN for my card ending {LAST4}. What's the process please? | change_pin | 15 | true | [
"card_digits"
] | llm_noisy |
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