text large_stringlengths 9 323 | text_template large_stringlengths 9 318 | intent large_stringclasses 57
values | label int8 0 56 | has_pii bool 2
classes | pii_types listlengths 0 3 | noise_type large_stringclasses 3
values |
|---|---|---|---|---|---|---|
Is it possible to change my PIN at your branch? It's for card 2644. | Is it possible to change my PIN at your branch? It's for card {LAST4}. | change_pin | 15 | true | [
"card_digits"
] | llm_noisy |
hi its Ricky, yo how do i set a new pin on my card | hi its {NAME}, yo how do i set a new pin on my card | change_pin | 15 | true | [
"name"
] | llm_noisy |
your app wont let me change pin. fix it. i want a new pin | your app wont let me change pin. fix it. i want a new pin | change_pin | 15 | false | [] | llm_noisy |
So I got a new card and the pin they gave me is fine I guess but I want to pick my own so can someone tell me how to change the pin to something i actually want | So I got a new card and the pin they gave me is fine I guess but I want to pick my own so can someone tell me how to change the pin to something i actually want | change_pin | 15 | false | [] | llm_noisy |
my pin needs changin how do i do it on the app or smth | my pin needs changin how do i do it on the app or smth | change_pin | 15 | false | [] | llm_noisy |
Please could you kindly advise on the procedure to select a fresh PIN for my card ending 4648 | Please could you kindly advise on the procedure to select a fresh PIN for my card ending {LAST4} | change_pin | 15 | true | [
"card_digits"
] | llm_noisy |
need to switch my pin to something else, do i have to visit branch? | need to switch my pin to something else, do i have to visit branch? | change_pin | 15 | false | [] | llm_noisy |
hey i forgot how to change the pin on my card can u help | hey i forgot how to change the pin on my card can u help | change_pin | 15 | false | [] | llm_noisy |
need new pin asap I'm in Emilyshire at the moment. | need new pin asap I'm in {CITY} at the moment. | change_pin | 15 | true | [
"location"
] | llm_noisy |
i want a diffrent pin how do i get one | i want a diffrent pin how do i get one | change_pin | 15 | false | [] | llm_noisy |
why the hell cant i find where to change my pin on this website | why the hell cant i find where to change my pin on this website | change_pin | 15 | false | [] | llm_noisy |
how do I change my pin from my phone, this is ridiculous that I cant find it anywhere | how do I change my pin from my phone, this is ridiculous that I cant find it anywhere | change_pin | 15 | false | [] | llm_noisy |
i wanna change my pin how This was on the 25th. | i wanna change my pin how This was on {DATE}. | change_pin | 15 | true | [
"date"
] | llm_noisy |
hi its Henry, how to put a new pin for my debit card | hi its {NAME}, how to put a new pin for my debit card | change_pin | 15 | true | [
"name"
] | llm_noisy |
how the hell do i change this damn pin | how the hell do i change this damn pin | change_pin | 15 | false | [] | llm_noisy |
Change my pin pls thx | Change my pin pls thx | change_pin | 15 | false | [] | llm_noisy |
wanna change pin on my card can i do it at atm near West Coletown | wanna change pin on my card can i do it at atm near {CITY} | change_pin | 15 | true | [
"location"
] | llm_noisy |
my pin needs changing how do i go about it pls | my pin needs changing how do i go about it pls | change_pin | 15 | false | [] | llm_noisy |
is there a way to change my pim from home | is there a way to change my pim from home | change_pin | 15 | false | [] | llm_noisy |
Could you how one might go about setting a new PNI? My ref is TXN-474993. | Could you how one might go about setting a new PNI? My ref is {REF}. | change_pin | 15 | true | [
"reference"
] | perturbed |
I want to set a new PIN for my card. Where can I do that? | I want to set a new PIN for my card. Where can I do that? | change_pin | 15 | false | [] | clean |
i would like to request a new pin for my crad, pls. could you advise me on how to proceed | i would like to request a new pin for my crad, pls. could you advise me on how to proceed | change_pin | 15 | false | [] | perturbed |
Kindly let me know whether chnging my PIN can be done online or only at a branch | Kindly let me know whether chnging my PIN can be done online or only at a branch | change_pin | 15 | false | [] | perturbed |
Kindly explain how I can update the PIN on my payment card. | Kindly explain how I can update the PIN on my payment card. | change_pin | 15 | false | [] | clean |
Could you please let me know where I can change my card's PIN? | Could you please let me know where I can change my card's PIN? | change_pin | 15 | false | [] | clean |
Could you please explain how I might go about changing my PIN? I would like to complete this at my convenience. This was on 30 June. | Could you please explain how I might go about changing my PIN? I would like to complete this at my convenience. This was on {DATE}. | change_pin | 15 | true | [
"date"
] | clean |
My card's PIN was compromised at a gas station, so I need to update it right away. What's the process for changing my PIN? | My card's PIN was compromised at a gas station, so I need to update it right away. What's the process for changing my PIN? | change_pin | 15 | false | [] | clean |
May I ask what options exist for changing a card PIN? | May I ask what options exist for changing a card PIN? | change_pin | 15 | false | [] | clean |
I'm wondering if you could tell me how one goes about updating the PIN on their card? | I'm wondering if you could tell me how one goes about updating the PIN on their card? | change_pin | 15 | false | [] | clean |
Please tell me how to change my PIN, I've been trying to figure it out. I need a new one. | Please tell me how to change my PIN, I've been trying to figure it out. I need a new one. | change_pin | 15 | false | [] | perturbed |
I'm traveling and need to change my PIN. Is it possible to do it while I'm away? Ref: 60353442 | I'm traveling and need to change my PIN. Is it possible to do it while I'm away? Ref: {REF} | change_pin | 15 | true | [
"reference"
] | clean |
Need to change PIN. This was on 08/11. | Need to change PIN. This was on {DATE}. | change_pin | 15 | true | [
"date"
] | clean |
I need to update my PIN after a security alert. How do I change it? | I need to update my PIN after a security alert. How do I change it? | change_pin | 15 | false | [] | clean |
I need to change my PIN, but I can't make it to a branch during business hours. Are there alternative ways? | I need to change my PIN, but I can't make it to a branch during business hours. Are there alternative ways? | change_pin | 15 | false | [] | clean |
Could you tell me if I can change my PIN over the phone or only in person? Ref: 32247666 | Could you tell me if I can change my PIN over the phone or only in person? Ref: {REF} | change_pin | 15 | true | [
"reference"
] | clean |
i'd like to update my pin for security reasons. can you guide me through the processs? (account holder Justin) | i'd like to update my pin for security reasons. can you guide me through the processs? (account holder {NAME}) | change_pin | 15 | true | [
"name"
] | perturbed |
Can I change my PIN over the phone or through the mobile app? I'd like to avoid going to an ATM if possible. | Can I change my PIN over the phone or through the mobile app? I'd like to avoid going to an ATM if possible. | change_pin | 15 | false | [] | clean |
hi its Nicholas, I need to change my PIN because I suspect someone knows it. What should I do? | hi its {NAME}, I need to change my PIN because I suspect someone knows it. What should I do? | change_pin | 15 | true | [
"name"
] | clean |
I want to change my PIN, but I'm not sure where to start. Can you help? | I want to change my PIN, but I'm not sure where to start. Can you help? | change_pin | 15 | false | [] | clean |
Please explain how I can change my PIN at a cash machine near New Heather. | Please explain how I can change my PIN at a cash machine near {CITY}. | change_pin | 15 | true | [
"location"
] | clean |
I need to change my PIN for my card ending in 2506. Can you help me do this today | I need to change my PIN for my card ending in {LAST4}. Can you help me do this today | change_pin | 15 | true | [
"card_digits"
] | perturbed |
Please describe the steps I should follow to change my PIN. | Please describe the steps I should follow to change my PIN. | change_pin | 15 | false | [] | clean |
It's urgent that I change my PIN, I'm worried about security. How can I do this? | It's urgent that I change my PIN, I'm worried about security. How can I do this? | change_pin | 15 | false | [] | clean |
I'm worried my PIN has been compromised. How can I change it right away? | I'm worried my PIN has been compromised. How can I change it right away? | change_pin | 15 | false | [] | clean |
wondering what i'd nede to do if i wanted to update the pin on my debit card Ref: TXN-339336 | wondering what i'd nede to do if i wanted to update the pin on my debit card Ref: {REF} | change_pin | 15 | true | [
"reference"
] | perturbed |
I would appreciate instructions on changing the PIN associated with my account. | I would appreciate instructions on changing the PIN associated with my account. | change_pin | 15 | false | [] | clean |
May I request guidance on setting a new PIN for my card? My ref is REF5719X. | May I request guidance on setting a new PIN for my card? My ref is {REF}. | change_pin | 15 | true | [
"reference"
] | clean |
How to get new PIN? | How to get new PIN? | change_pin | 15 | false | [] | clean |
David Campbell here. i replace my current PIN with a new one that's easier for me to remember. What's the procedrue for that | {NAME} here. i replace my current PIN with a new one that's easier for me to remember. What's the procedrue for that | change_pin | 15 | true | [
"name"
] | perturbed |
Can you explain how one goes about choosing a different PIN? | Can you explain how one goes about choosing a different PIN? | change_pin | 15 | false | [] | clean |
my card just wont tap no mor, worked yseterday, now dead at every store. how do i get it going agen | my card just wont tap no mor, worked yseterday, now dead at every store. how do i get it going agen | contactless_not_working | 16 | false | [] | llm_noisy |
Was at the bus this morning and tapped my card on the reader and it wouldnt accept it and the driver just waved me on but then the same thing happened on the way home so its definitely my card not the bus. | Was at the bus this morning and tapped my card on the reader and it wouldnt accept it and the driver just waved me on but then the same thing happened on the way home so its definitely my card not the bus. | contactless_not_working | 16 | false | [] | llm_noisy |
tried tapping at Lidl yesterday and nothing happened it just kept saying try again so idk whats wrong with the contactless | tried tapping at {MERCHANT} yesterday and nothing happened it just kept saying try again so idk whats wrong with the contactless | contactless_not_working | 16 | true | [
"merchant"
] | llm_noisy |
Tried paying contactless at IKEA and it kept saying insert card and I was like no I want to tap and it just refused, then tried again later at another place and same thing, so something is definitely up with my contactless. | Tried paying contactless at {MERCHANT} and it kept saying insert card and I was like no I want to tap and it just refused, then tried again later at another place and same thing, so something is definitely up with my contactless. | contactless_not_working | 16 | true | [
"merchant"
] | llm_noisy |
WHY is my tap not working i am so done with this card!! | WHY is my tap not working i am so done with this card!! | contactless_not_working | 16 | false | [] | llm_noisy |
my card wont tap | my card wont tap | contactless_not_working | 16 | false | [] | llm_noisy |
contactless aint working for me at Spotify | contactless aint working for me at {MERCHANT} | contactless_not_working | 16 | true | [
"merchant"
] | llm_noisy |
so my card taps fine but for some reason contactless never goes through and i dont get it bc it used to work before | so my card taps fine but for some reason contactless never goes through and i dont get it bc it used to work before | contactless_not_working | 16 | false | [] | llm_noisy |
contactless just stop workin outta nowhere how fix | contactless just stop workin outta nowhere how fix | contactless_not_working | 16 | false | [] | llm_noisy |
no tap working | no tap working | contactless_not_working | 16 | false | [] | llm_noisy |
hello my contactless hasnt been working for a few days now, it just wont go through when i hold it to the reader, i have €645 in my account so thats not the issue, any idea why contactless specifically is failing for me | hello my contactless hasnt been working for a few days now, it just wont go through when i hold it to the reader, i have {AMOUNT} in my account so thats not the issue, any idea why contactless specifically is failing for me | contactless_not_working | 16 | true | [
"amount"
] | llm_noisy |
ok so i have been trying to pay with contactless for like a week now and every time it just doesnt work at all and i really need to figure this out bc i use it everywhere | ok so i have been trying to pay with contactless for like a week now and every time it just doesnt work at all and i really need to figure this out bc i use it everywhere | contactless_not_working | 16 | false | [] | llm_noisy |
why no contactless | why no contactless | contactless_not_working | 16 | false | [] | llm_noisy |
was at Williamton tried contactless failed | was at {CITY} tried contactless failed | contactless_not_working | 16 | true | [
"location"
] | llm_noisy |
contactless broken?? | contactless broken?? | contactless_not_working | 16 | false | [] | llm_noisy |
My card taps are just not registering anywhere anymore, I've tried the shop, the train station, the coffee place, and at Apple Store on 31 October, all of them nothing, it's like the contactless is switched off or something. | My card taps are just not registering anywhere anymore, I've tried the shop, the train station, the coffee place, and at {MERCHANT} on {DATE}, all of them nothing, it's like the contactless is switched off or something. | contactless_not_working | 16 | true | [
"date",
"merchant"
] | llm_noisy |
wen i try to tap it says declined but the card itself works in atm | wen i try to tap it says declined but the card itself works in atm | contactless_not_working | 16 | false | [] | llm_noisy |
my contactless payment keeps failing at Booking.com and i dont know what to do | my contactless payment keeps failing at {MERCHANT} and i dont know what to do | contactless_not_working | 16 | true | [
"merchant"
] | llm_noisy |
my phone contactless stopped working, is that a bank thing or my phone | my phone contactless stopped working, is that a bank thing or my phone | contactless_not_working | 16 | false | [] | llm_noisy |
cant tap my card anywhere it just says no pls help | cant tap my card anywhere it just says no pls help | contactless_not_working | 16 | false | [] | llm_noisy |
contactless paymnt failin every time how do i turn it on | contactless paymnt failin every time how do i turn it on | contactless_not_working | 16 | false | [] | llm_noisy |
hi i was at Port Eric and tried to use contactless at a few places and it wouldnt work at any of them so... | hi i was at {CITY} and tried to use contactless at a few places and it wouldnt work at any of them so... | contactless_not_working | 16 | true | [
"location"
] | llm_noisy |
contactless payment not working on my phone app | contactless payment not working on my phone app | contactless_not_working | 16 | false | [] | llm_noisy |
contactless brok pls help Kristin | contactless brok pls help {NAME} | contactless_not_working | 16 | true | [
"name"
] | llm_noisy |
my card taps fine at some shops but the contactless wont work at Lidl at all, is it my card or there machine | my card taps fine at some shops but the contactless wont work at {MERCHANT} at all, is it my card or there machine | contactless_not_working | 16 | true | [
"merchant"
] | llm_noisy |
tap 2 pay no workin??? help | tap 2 pay no workin??? help | contactless_not_working | 16 | false | [] | llm_noisy |
cant tap no more wats wrong | cant tap no more wats wrong | contactless_not_working | 16 | false | [] | llm_noisy |
contactless not working at all on my card, paid at Amazon earlier and it kept failing but chip and pin was fine | contactless not working at all on my card, paid at {MERCHANT} earlier and it kept failing but chip and pin was fine | contactless_not_working | 16 | true | [
"merchant"
] | llm_noisy |
contactless broke | contactless broke | contactless_not_working | 16 | false | [] | llm_noisy |
tap dont work | tap dont work | contactless_not_working | 16 | false | [] | llm_noisy |
contactless won't work 9756 | contactless won't work {LAST4} | contactless_not_working | 16 | true | [
"card_digits"
] | clean |
card wont tap anywhhere now ref REF2750X | card wont tap anywhhere now ref {REF} | contactless_not_working | 16 | true | [
"reference"
] | perturbed |
I tap my card 9761 at Shell and nothing happens. The contactless is not working, need fix please. | I tap my card {LAST4} at {MERCHANT} and nothing happens. The contactless is not working, need fix please. | contactless_not_working | 16 | true | [
"card_digits",
"merchant"
] | perturbed |
hi its Paula, contactless pay on my phone stopped working after update, it was fine before. please help | hi its {NAME}, contactless pay on my phone stopped working after update, it was fine before. please help | contactless_not_working | 16 | true | [
"name"
] | clean |
My contactless payment failed when I tried to tap at Shell yesterday. I've tried multiple times since then, but it still doesn't work. What steps can I take to fix this? | My contactless payment failed when I tried to tap at {MERCHANT} yesterday. I've tried multiple times since then, but it still doesn't work. What steps can I take to fix this? | contactless_not_working | 16 | true | [
"merchant"
] | clean |
contactless stopped no reason Ref: 58609167 | contactless stopped no reason Ref: {REF} | contactless_not_working | 16 | true | [
"reference"
] | clean |
Is there something wrong with the contactless feature on my card? | Is there something wrong with the contactless feature on my card? | contactless_not_working | 16 | false | [] | clean |
contactless reader ignorse my card | contactless reader ignorse my card | contactless_not_working | 16 | false | [] | perturbed |
I can't get contactless to work on my card anymore, is there a switch I nede to flip? | I can't get contactless to work on my card anymore, is there a switch I nede to flip? | contactless_not_working | 16 | false | [] | perturbed |
Contactless not work with my card 9201. I tried in South Patrick at several shops, all same problem. | Contactless not work with my card {LAST4}. I tried in {CITY} at several shops, all same problem. | contactless_not_working | 16 | true | [
"card_digits",
"location"
] | clean |
the wave symbol on my card but when I tap nothing happens, is the contactless not active? ref TXN-678426 | the wave symbol on my card but when I tap nothing happens, is the contactless not active? ref {REF} | contactless_not_working | 16 | true | [
"reference"
] | clean |
Is it possible that my card needs to be relaced bc contactless isn't working | Is it possible that my card needs to be relaced bc contactless isn't working | contactless_not_working | 16 | false | [] | perturbed |
Contactless has stopped working on my card. It's so frustrating because I rely on it daily. | Contactless has stopped working on my card. It's so frustrating because I rely on it daily. | contactless_not_working | 16 | false | [] | clean |
Tried contactless three times today, no luck. Card just sits there. | Tried contactless three times today, no luck. Card just sits there. | contactless_not_working | 16 | false | [] | clean |
could you expllain why unable to make contactless payments? | could you expllain why unable to make contactless payments? | contactless_not_working | 16 | false | [] | perturbed |
Contactless hasn't worked for me since yesterday, tried West Billy and Michellefurt too. | Contactless hasn't worked for me since yesterday, tried {CITY} and {CITY} too. | contactless_not_working | 16 | true | [
"location"
] | clean |
I caant contactlses. It always say error. pls help. | I caant contactlses. It always say error. pls help. | contactless_not_working | 16 | false | [] | perturbed |
i want to pay with tap but it work in any store | i want to pay with tap but it work in any store | contactless_not_working | 16 | false | [] | perturbed |
when i put card near reader nothing happen, contactless maybe not active | when i put card near reader nothing happen, contactless maybe not active | contactless_not_working | 16 | false | [] | clean |
Tried to tap my card at eBay today and the machine just kept beeping at me - the contactless thing isn't working at all. | Tried to tap my card at {MERCHANT} today and the machine just kept beeping at me - the contactless thing isn't working at all. | contactless_not_working | 16 | true | [
"merchant"
] | clean |
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