metadata
title: ReplyFlow
emoji: 💬
colorFrom: green
colorTo: yellow
sdk: docker
pinned: false
app_port: 7860
ReplyFlow
Customer chatbot for web (WhatsApp-ready): grounded RAG answers, lead capture, appointment slots, and human handoff.
Demo claim: 60% of questions handled without a human, appointment booking 24/7.
Demo business
Fictional SME Nordic Paper Solutions (FAQ EN / FR / RU). Safe for demos — no real customer data.
How to use
- Open Live demo and ask about products, pricing, delivery.
- Try booking a call (demo slots if Cal.com is not set).
- Check Dashboard for conversations and KPIs.
Space secrets
In Settings → Variables and secrets, set:
| Name | Value |
|---|---|
OPENAI_API_KEY |
your OpenAI key (Secret) |
OPENAI_MODEL |
gpt-4o-mini |
Optional: CALCOM_*, WHATSAPP_*, HANDOFF_WEBHOOK_URL.
Without OpenAI the UI still works (demo grounded answers). With OpenAI, chat replies use the LLM; retrieval stays local so the Space starts fast on Hugging Face.
Stack
FastAPI · JSON RAG store · OpenAI chat · SQLite · Docker Space