| # Nordic Paper Solutions — Product FAQ (English) |
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| ## Company |
| Nordic Paper Solutions supplies recycled office paper, packaging |
| board, and specialty print stock to SMEs across Europe and the |
| CIS region. Support languages: English, French, Russian. |
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| ## Products |
| - OfficeLine A4 80g: box of 5 reams, bright white, FSC recycled. |
| - PackShield corrugated board: single and double wall sheets. |
| - PrintPro gloss 150g: short-run marketing print stock. |
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| ## Pricing (list, excl. VAT) |
| - OfficeLine A4 80g: EUR 28 per box (5 × 500 sheets). |
| - PackShield single wall: EUR 1.10 per m² (min. 200 m²). |
| - PackShield double wall: EUR 1.75 per m² (min. 200 m²). |
| - PrintPro gloss 150g: EUR 42 per ream (500 sheets). |
| Volume discount: 8% from 20 boxes / 1000 m² in one order. |
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| ## Delivery |
| - France & Benelux: 2–4 business days. |
| - Germany, Poland, Baltics: 3–6 business days. |
| - Russia / CIS partners: 7–14 business days via bonded freight. |
| Express option (+EUR 45): next-business-day in France only. |
| Free shipping above EUR 350 order value (mainland EU). |
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| ## Returns |
| Unused sealed boxes can be returned within 14 days. |
| Opened reams are non-returnable. Custom cut sizes are final sale. |
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| ## Hours & booking |
| Sales desk: Monday–Friday 09:00–18:00 Europe/Paris. |
| ReplyFlow handles FAQs 24/7 and can book a 30-minute call. |
| Human transfer is available for complaints and complex quotes. |
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